Official Quoine Exchange Thread - page 31.

Quoine Exchange

full member

Activity: 199

Merit: 101

The Crypto Economy Flows Through Liquid

Quote from: digitizing on February 01, 2016, 05:38:41 AM

Hi Quoine Support,
I have pending IDR withdrawal that take too long.
It has been 1 week and I still not receive the money.
Please process my withdraw.

Hi,

Apologies for the delay - I will PM you

digitizing

member

Activity: 108

Merit: 10

Hi Quoine Support,
I have pending IDR withdrawal that take too long.
It has been 1 week and I still not receive the money.
Please process my withdraw.

cyvene

newbie

Activity: 24

Merit: 0

Quote from: number_46 on January 21, 2016, 09:55:37 PM

Quote from: Quoine Exchange on January 21, 2016, 09:39:57 PM

Quote from: number_46 on January 21, 2016, 08:11:19 PM

Quote from: number_46 on January 21, 2016, 01:21:03 AM

hi please check my status

Withdrawal small amount of IDR and 3 working days (more than 72 hours) and still in PENDING status???

Hi

can i have your attention? Huh

its 4 WORKING DAYS right now i waiting my withdraw to processing.

your email system clearly state that 24 HOUR for processing.

after processing than i must waiting 3 working days ++++ again for receiving in my bank account???

please give me any update about it

thanks

---

contact support from web, just get automatically answer

Hi,

I believe this should be getting processed today - apologies for the delay. I have been told you received a response to your support ticket yesterday. Also, any mention of 24 hours should now be removed, and should read 3 business days - apologies for that.

hi

yes its processing now

to be clearly, now waiting for withdrawal is 3 Working Days. No more than 3 day?

thanks

Did you receive the money after you get "processed" email today? Or are you still waiting for it to arrive to your bank account?

number_46

newbie

Activity: 33

Merit: 0

Quote from: Quoine Exchange on January 21, 2016, 09:39:57 PM

Quote from: number_46 on January 21, 2016, 08:11:19 PM

Quote from: number_46 on January 21, 2016, 01:21:03 AM

hi please check my status

Withdrawal small amount of IDR and 3 working days (more than 72 hours) and still in PENDING status???

Hi

can i have your attention? Huh

its 4 WORKING DAYS right now i waiting my withdraw to processing.

your email system clearly state that 24 HOUR for processing.

after processing than i must waiting 3 working days ++++ again for receiving in my bank account???

please give me any update about it

thanks

---

contact support from web, just get automatically answer

Hi,

I believe this should be getting processed today - apologies for the delay. I have been told you received a response to your support ticket yesterday. Also, any mention of 24 hours should now be removed, and should read 3 business days - apologies for that.

hi

yes its processing now

to be clearly, now waiting for withdrawal is 3 Working Days. No more than 3 day?

thanks

Quoine Exchange

full member

Activity: 199

Merit: 101

The Crypto Economy Flows Through Liquid

Quote from: number_46 on January 21, 2016, 08:11:19 PM

Quote from: number_46 on January 21, 2016, 01:21:03 AM

hi please check my status

Withdrawal small amount of IDR and 3 working days (more than 72 hours) and still in PENDING status???

Hi

can i have your attention? Huh

its 4 WORKING DAYS right now i waiting my withdraw to processing.

your email system clearly state that 24 HOUR for processing.

after processing than i must waiting 3 working days ++++ again for receiving in my bank account???

please give me any update about it

thanks

---

contact support from web, just get automatically answer

Hi,

I believe this should be getting processed today - apologies for the delay. I have been told you received a response to your support ticket yesterday. Also, any mention of 24 hours should now be removed, and should read 3 business days - apologies for that.

number_46

newbie

Activity: 33

Merit: 0

Quote from: number_46 on January 21, 2016, 01:21:03 AM

hi please check my status

Withdrawal small amount of IDR and 3 working days (more than 72 hours) and still in PENDING status???

Hi

can i have your attention? Huh

its 4 WORKING DAYS right now i waiting my withdraw to processing.

your email system clearly state that 24 HOUR for processing.

after processing than i must waiting 3 working days ++++ again for receiving in my bank account???

please give me any update about it

thanks

---

contact support from web, just get automatically answer

number_46

newbie

Activity: 33

Merit: 0

hi please check my status

Withdrawal small amount of IDR and 3 working days (more than 72 hours) and still in PENDING status???

emmettoc

full member

Activity: 131

Merit: 100

Quote from: densuj on January 16, 2016, 10:27:03 AM

Quote from: emmettoc on January 16, 2016, 10:09:03 AM

Quote from: densuj on January 16, 2016, 09:59:00 AM

Quote from: emmettoc on January 16, 2016, 09:32:55 AM

Quote from: emmettoc on January 16, 2016, 07:11:53 AM

Hello,

BTC withdrawals are still pending. It took over 24hours since I requested them. What's going on? Goxxed?

Is there anyone who can not withdraw BTC in these days?

You must be patient. Because make withdrawal BTC need 72 hours or about between 3 until 4 days. And i was made Withdrawal BTC and need 4 days to coming my wallet

Hi, 72 hours?! Seriously? They say "24 hours" on their web site. I'm very nervous now like Goxxed.

Yea i am serious. They are repairing the system. For more past and secure. So don't worry about that. Your bitcoin is save. And i always trade bitcoin on there. You just need patient. Cheesy

Finally it was withdrawn.

densuj

legendary

Activity: 910

Merit: 1000

Quote from: emmettoc on January 16, 2016, 10:09:03 AM

Quote from: densuj on January 16, 2016, 09:59:00 AM

Quote from: emmettoc on January 16, 2016, 09:32:55 AM

Quote from: emmettoc on January 16, 2016, 07:11:53 AM

Hello,

BTC withdrawals are still pending. It took over 24hours since I requested them. What's going on? Goxxed?

Is there anyone who can not withdraw BTC in these days?

You must be patient. Because make withdrawal BTC need 72 hours or about between 3 until 4 days. And i was made Withdrawal BTC and need 4 days to coming my wallet

Hi, 72 hours?! Seriously? They say "24 hours" on their web site. I'm very nervous now like Goxxed.

Yea i am serious. They are repairing the system. For more past and secure. So don't worry about that. Your bitcoin is save. And i always trade bitcoin on there. You just need patient. Cheesy

emmettoc

full member

Activity: 131

Merit: 100

Quote from: densuj on January 16, 2016, 09:59:00 AM

Quote from: emmettoc on January 16, 2016, 09:32:55 AM

Quote from: emmettoc on January 16, 2016, 07:11:53 AM

Hello,

BTC withdrawals are still pending. It took over 24hours since I requested them. What's going on? Goxxed?

Is there anyone who can not withdraw BTC in these days?

You must be patient. Because make withdrawal BTC need 72 hours or about between 3 until 4 days. And i was made Withdrawal BTC and need 4 days to coming my wallet

Hi, 72 hours?! Seriously? They say "24 hours" on their web site. I'm very nervous now like Goxxed.

densuj

legendary

Activity: 910

Merit: 1000

Quote from: emmettoc on January 16, 2016, 09:32:55 AM

Quote from: emmettoc on January 16, 2016, 07:11:53 AM

Hello,

BTC withdrawals are still pending. It took over 24hours since I requested them. What's going on? Goxxed?

Is there anyone who can not withdraw BTC in these days?

You must be patient. Because make withdrawal BTC need 72 hours or about between 3 until 4 days. And i was made Withdrawal BTC and need 4 days to coming my wallet

emmettoc

full member

Activity: 131

Merit: 100

Quote from: emmettoc on January 16, 2016, 07:11:53 AM

Hello,

BTC withdrawals are still pending. It took over 24hours since I requested them. What's going on? Goxxed?

Is there anyone who can not withdraw BTC in these days?

emmettoc

full member

Activity: 131

Merit: 100

Hello,

BTC withdrawals are still pending. It took over 24hours since I requested them. What's going on? Goxxed?

Quoine Exchange

full member

Activity: 199

Merit: 101

The Crypto Economy Flows Through Liquid

Quote from: densuj on January 14, 2016, 08:13:39 PM

Your website was error. You must checking. And you must active on this forum too. And past respone. By the way thank you. My btc was received. I hope in future your service more better.

Hi Densuj,

We will be switching to a new system to handle customer tickets very shortly, and have expanded the customer support team which should result in faster response times.

I have passed on your issues with the website to our tech team. Many thanks

densuj

legendary

Activity: 910

Merit: 1000

Your website was error. You must checking. And you must active on this forum too. And past respone. By the way thank you. My btc was received. I hope in future your service more better.

densuj

legendary

Activity: 910

Merit: 1000

I don't understand with you Undecided

I was made Withdrawal BTC more 24 hours. But they can not be process.

digitizing

member

Activity: 108

Merit: 10

Quote from: number_46 on January 09, 2016, 07:09:05 AM

Quote from: Quoine Exchange on January 08, 2016, 05:20:51 AM

Quote from: number_46 on January 08, 2016, 02:02:03 AM

My request for BTC Withdrawal from 06/01/2016 09:40:44 (more than 48 hours now) still pending status

In you Q&A its say will processing 24 after request.

Please help to processing my WD.

Thanks

------

Got processing status now.

Thanks

Hi - this should already have been amended to 72 hours - can you confirm where you are seeing it stating 24 hours and I will get it amended.

Why its decided to more time (72) hours to WD BTC?

I think you can verify if there is member make WD using authy, email, or other method. But don't make its too long.

Wow, 24 hours for BTC withdrawals is very bad.
And it's getting more very bad if it's extended to 72 haours.
Please, we need improvement for your service, don't make it worse.

number_46

newbie

Activity: 33

Merit: 0

Quote from: Quoine Exchange on January 08, 2016, 05:20:51 AM

Quote from: number_46 on January 08, 2016, 02:02:03 AM

My request for BTC Withdrawal from 06/01/2016 09:40:44 (more than 48 hours now) still pending status

In you Q&A its say will processing 24 after request.

Please help to processing my WD.

Thanks

------

Got processing status now.

Thanks

Hi - this should already have been amended to 72 hours - can you confirm where you are seeing it stating 24 hours and I will get it amended.

http://prntscr.com/9nwjul

Why its decided to more time (72) hours to WD BTC?

I think you can verify if there is member make WD using authy, email, or other method. But don't make its too long.

densuj

legendary

Activity: 910

Merit: 1000

Why make withdrawal BTC very very slow? Cry

That is waste my time. And will make lost

Quoine Exchange

full member

Activity: 199

Merit: 101

The Crypto Economy Flows Through Liquid

Quote from: number_46 on January 08, 2016, 02:02:03 AM

My request for BTC Withdrawal from 06/01/2016 09:40:44 (more than 48 hours now) still pending status

In you Q&A its say will processing 24 after request.

Please help to processing my WD.

Thanks

------

Got processing status now.

Thanks

Hi - this should already have been amended to 72 hours - can you confirm where you are seeing it stating 24 hours and I will get it amended.

Topic: Official Quoine Exchange Thread - page 31. (Read 48583 times)