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Topic: Official Quoine Exchange Thread - page 33. (Read 48536 times)

full member
Activity: 199
Merit: 101
The Crypto Economy Flows Through Liquid
December 18, 2015, 11:12:00 PM
Hi,

I have received my INR WD on 2nd Dec itself. Thanks Quoine Support. I was unable to check and confirm earlier due to Chennai Floods.
Is the WD process normal now?
How much is the INR WD charges and what is normal time to process INR WD?

Hi,

The withdrawal process is indeed back to normal. For INR there is a 325 INR fee per transaction, then an additional fee that varies between bank. It is typically within 3 business days once we have checked your withdrawal request and everything looks in order.
newbie
Activity: 9
Merit: 0
December 15, 2015, 03:10:57 AM
Hi,

I have received my INR WD on 2nd Dec itself. Thanks Quoine Support. I was unable to check and confirm earlier due to Chennai Floods.
Is the WD process normal now?
How much is the INR WD charges and what is normal time to process INR WD?
full member
Activity: 199
Merit: 101
The Crypto Economy Flows Through Liquid
December 09, 2015, 09:36:03 PM
Hi,

First off, I can only offer my deepest apologies for the exceptionally long delay in receiving your payment. I believe you have cancelled your withdrawal and we are awaiting further instruction.

There are several reasons which contributed to this delay. We had the initial issues with our payment partner for some of our currencies, which have been documented and observed by this forum thread.

I will also private message you with additional details and circumstances behind your case.




sr. member
Activity: 287
Merit: 250
Global economic crisis? i hold my bitcoin..
December 08, 2015, 05:45:42 PM
i do withdrawal to local bank account too at nov, 29

and my last withdrawal process is 7 days.

so i will wait it until 7 days before i complaining that  Grin

he he, more than 1 week and still processing  Grin
still unacepptable time sir, hope you commit with your apologies last week Wink

Thank you for bringing this to my attention. I have escalated this to the payment partner to get this done.

Hi,

I've been told this has been processed - let me know if you have received the funds.
okay i receive my rupiahs..
thanks.
full member
Activity: 199
Merit: 101
The Crypto Economy Flows Through Liquid
December 08, 2015, 06:26:32 AM
i do withdrawal to local bank account too at nov, 29

and my last withdrawal process is 7 days.

so i will wait it until 7 days before i complaining that  Grin

he he, more than 1 week and still processing  Grin
still unacepptable time sir, hope you commit with your apologies last week Wink

Thank you for bringing this to my attention. I have escalated this to the payment partner to get this done.

Hi,

I've been told this has been processed - let me know if you have received the funds.
full member
Activity: 199
Merit: 101
The Crypto Economy Flows Through Liquid
December 07, 2015, 10:42:56 PM
i do withdrawal to local bank account too at nov, 29

and my last withdrawal process is 7 days.

so i will wait it until 7 days before i complaining that  Grin

he he, more than 1 week and still processing  Grin
still unacepptable time sir, hope you commit with your apologies last week Wink

Thank you for bringing this to my attention. I have escalated this to the payment partner to get this done.
sr. member
Activity: 287
Merit: 250
Global economic crisis? i hold my bitcoin..
December 07, 2015, 05:23:56 PM
i do withdrawal to local bank account too at nov, 29

and my last withdrawal process is 7 days.

so i will wait it until 7 days before i complaining that  Grin

he he, more than 1 week and still processing  Grin
still unacepptable time sir, hope you commit with your apologies last week Wink
full member
Activity: 199
Merit: 101
The Crypto Economy Flows Through Liquid
December 06, 2015, 06:34:45 AM
Sir the money already bank in...Thank You very much Sir... Grin
And that is need 18 days. It is very very long time.

Hi,

Yes I agree that it is an unacceptable length of time, and I can only continue to apologise for the delays we had in getting people their funds over the last 2 weeks. We have had tremendous growth in trading volumes over a very short space of time, and that has resulted in less than ideal bottlenecks in some areas that we are addressing.

It was not that long ago that we were celebrating hitting 1000 bitcoin in a day, as a major milestone for us. Over 13,000 Bitcoin have been traded on our platforms in the last 24 hours. https://twitter.com/quoinexchange/status/673461439143657472

I'd like to thank our customers for continuing to use our platform, and please do continue to raise any issues you are having here!

Please do follow us on twitter for updates!

legendary
Activity: 910
Merit: 1000
December 05, 2015, 04:34:28 AM
Sir the money already bank in...Thank You very much Sir... Grin
And that is need 18 days. It is very very long time.
newbie
Activity: 4
Merit: 0
December 05, 2015, 02:25:07 AM
Sir the money already bank in...Thank You very much Sir... Grin
full member
Activity: 199
Merit: 101
The Crypto Economy Flows Through Liquid
December 04, 2015, 05:37:29 AM
Sir...how about my problem? my WD from 17/11/2015 still not bank in untill now..

I will PM you - thanks
newbie
Activity: 4
Merit: 0
December 04, 2015, 05:28:29 AM
Sir...how about my problem? my WD from 17/11/2015 still not bank in untill now..
full member
Activity: 199
Merit: 101
The Crypto Economy Flows Through Liquid
December 04, 2015, 01:27:45 AM
Hi,
Everytime I cancel an order, and would like to make a new order,
I must refresh the whole page, please fix it, so I not need to refresh the whole page.

And for make buy order, would please make automatic calculation if I want to buy BTC for all value of my fiat.
Like btc-e, we just need klick the available fiat, and then the page will automatically calculate how many btc that will bought for specific price.

Hi,

This has been passed on to our development team! Thanks.
member
Activity: 108
Merit: 10
December 03, 2015, 08:48:07 PM
Hi,
Everytime I cancel an order, and would like to make a new order,
I must refresh the whole page, please fix it, so I not need to refresh the whole page.

And for make buy order, would please make automatic calculation if I want to buy BTC for all value of my fiat.
Like btc-e, we just need klick the available fiat, and then the page will automatically calculate how many btc that will bought for specific price.
full member
Activity: 199
Merit: 101
The Crypto Economy Flows Through Liquid
December 03, 2015, 07:26:03 AM
hy sir, is december still promo campaign with zero percent fee trading?

Hi,

I can confirm we are extending the zero trading campaign for December!
full member
Activity: 248
Merit: 100
December 03, 2015, 03:13:21 AM
hy sir, is december still promo campaign with zero percent fee trading?
newbie
Activity: 33
Merit: 0
December 02, 2015, 11:56:34 PM
#99
We are now live on cryptowatch! This is a market leading website for cryptocurrency, and offers a wide range of charting tools, indicators and also offers price alerts. Check it out at  https://cryptowat.ch/quoine

great.. more comfortable to using your market

full member
Activity: 199
Merit: 101
The Crypto Economy Flows Through Liquid
December 02, 2015, 11:52:28 PM
#98
We are now live on cryptowatch! This is a market leading website for cryptocurrency, and offers a wide range of charting tools, indicators and also offers price alerts. Check it out at  https://cryptowat.ch/quoine
member
Activity: 72
Merit: 10
December 02, 2015, 11:50:57 PM
#97
thanks sir a moment after i sent you PM i received all my WD, thankyou somuch for helping us

May i now? which bank that you have receiving WD from Quoine?

And is there still using their payment partner or direct from Quoine bank account?

thanks

Hi,

We are back to using payment partners - Normal service should now be resumed - please do continue to advise of any new outstanding items exceeding of the 3 business day period (some payments are in transit so may not have arrived)

thank you my withdrawal has been received, but can you find another alternative to withdrawal because of the withdrawal by wire transfer is very expensive at all costs.
newbie
Activity: 33
Merit: 0
December 02, 2015, 11:47:34 PM
#96
thanks sir a moment after i sent you PM i received all my WD, thankyou somuch for helping us

May i now? which bank that you have receiving WD from Quoine?

And is there still using their payment partner or direct from Quoine bank account?

thanks

Hi,

We are back to using payment partners - Normal service should now be resumed - please do continue to advise of any new outstanding items exceeding of the 3 business day period (some payments are in transit so may not have arrived)

ok

also, i was sent you pm. still not received my wd till now.

please reply

thanks

Hello... I am waiting my IDR with full of patient. Even if i was lost my time.  Cheesy

When you request your WD?
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