Official Quoine Exchange Thread - page 28.

fanta984

newbie

Activity: 7

Merit: 0

I made a withdrawal BTC and ETH since june 21 (22,23,24,25 Still pending), but until now the status still pending. I sent ticket support and PM "Quoine Exchange" but no response.

i requested withdrawal of BTC at june 22, 24, 27, 28
and i got my btc i requested at june 22 last night, but for the another request ( june 24, 27, 28 ) still pending.

so may be for 1 request need about 6-7 days for it processed.

hope this is just temporary slow mode on withdrawal

harnorno2

jr. member

Activity: 72

Merit: 1

Deposited $1000. Let's see how it goes, I hope that its fast.

Downside is that this exchange has very low volume Huh

EDIT: WOW, deposit was fast, probably less than <20Mins. Well Done Quoine

Quoine Exchange

full member

Activity: 199

Merit: 101

The Crypto Economy Flows Through Liquid

Quote from: fanta984 on June 26, 2016, 11:16:49 PM

Quote from: densuj on June 24, 2016, 08:20:59 AM

Quote from: coinsmaster on June 24, 2016, 06:55:34 AM

Hi,

My last BTC withdrawal not send from quoine.com

22/06/2016 10:58:25 18eLdKHX5VTRqAK1pVRfhvA4A86VYreCye 0.0496 - it pending more than two days already!

Please fix!

Best

You must be patient as we know that quoine is under maintenance platform and your bitcoin will be entry on your wallet. Keep be patient. I trade on quoine too.

i have some problem like coinmaster, my btc withdrawal haven't processed until now, it's already 4 days. already sent email but no response.

how do you know the quoine is under maintenance platform ? there's no news about that. so what i have to do now ? just wait and the btc will come or must i cancel it until the maintenance done ?

thanks

Hello,

Apologies for the delays in your withdrawals. I have been advised that the BTC withdrawals will resume today, although I am unable to give specific timelines for your individual withdrawal requests.

fanta984

newbie

Activity: 7

Merit: 0

Quote from: densuj on June 24, 2016, 08:20:59 AM

Quote from: coinsmaster on June 24, 2016, 06:55:34 AM

Hi,

My last BTC withdrawal not send from quoine.com

22/06/2016 10:58:25 18eLdKHX5VTRqAK1pVRfhvA4A86VYreCye 0.0496 - it pending more than two days already!

Please fix!

Best

You must be patient as we know that quoine is under maintenance platform and your bitcoin will be entry on your wallet. Keep be patient. I trade on quoine too.

i have some problem like coinmaster, my btc withdrawal haven't processed until now, it's already 4 days. already sent email but no response.

how do you know the quoine is under maintenance platform ? there's no news about that. so what i have to do now ? just wait and the btc will come or must i cancel it until the maintenance done ?

thanks

densuj

legendary

Activity: 910

Merit: 1000

Quote from: coinsmaster on June 24, 2016, 06:55:34 AM

Hi,

My last BTC withdrawal not send from quoine.com

22/06/2016 10:58:25 18eLdKHX5VTRqAK1pVRfhvA4A86VYreCye 0.0496 - it pending more than two days already!

Please fix!

Best

You must be patient as we know that quoine is under maintenance platform and your bitcoin will be entry on your wallet. Keep be patient. I trade on quoine too.

coinsmaster

newbie

Activity: 15

Merit: 0

Hi,

My last BTC withdrawal not send from quoine.com

22/06/2016 10:58:25 18eLdKHX5VTRqAK1pVRfhvA4A86VYreCye 0.0496 - it pending more than two days already!

Please fix!

Best

Quoine Exchange

full member

Activity: 199

Merit: 101

The Crypto Economy Flows Through Liquid

Quote from: fanta984 on June 21, 2016, 01:58:38 AM

hi

may i know how long the withdrawal process for BTC? is it still 72 hours ( business day ) ? and how much the maximum BTC i can withdraw in a day ?

i made a withdrawal of BTC since june 18, but until now the status still pending. Is it normal ? Must i send the email to Quoine support or just wait until 72 hours { workday }?

thanks

Hi,

BTC withdrawals are typically done within one day - please do raise a support ticket if you have not received your bitcoin. many thanks, and apologies for the delay.

fanta984

newbie

Activity: 7

Merit: 0

hi

may i know how long the withdrawal process for BTC? is it still 72 hours ( business day ) ? and how much the maximum BTC i can withdraw in a day ?

i made a withdrawal of BTC since june 18, but until now the status still pending. Is it normal ? Must i send the email to Quoine support or just wait until 72 hours { workday }?

thanks

Quoine Exchange

full member

Activity: 199

Merit: 101

The Crypto Economy Flows Through Liquid

Quote from: hifzi on June 16, 2016, 12:09:50 PM

hallo

hey ithink theres bug after maintenance, with order book, if i sell with limit order
the order doesnt get sold even the price is same in order book, here the proof in red circle

http://prntscr.com/bh6rym
thanks

Hi - I've raised this to the developers, but please raise a support ticket to ensure we can track the response. Many thanks.

hifzi

full member

Activity: 248

Merit: 100

hallo

hey ithink theres bug after maintenance, with order book, if i sell with limit order
the order doesnt get sold even the price is same in order book, here the proof in red circle

http://prntscr.com/bh6rym
thanks

Quoine Exchange

full member

Activity: 199

Merit: 101

The Crypto Economy Flows Through Liquid

Quote from: vjonty on June 15, 2016, 02:40:00 AM

HI

We really like clean and Clear design Ui for Quoine,

But in crypso world each second Price of coin change so it important for reduce in withdrawal time,

some time it take more then 2days to process withdrawal of BTC and Ether, (for fiat we can understand delay)

So request you to speed up process of withdrawal, my withdrawal is pending from last 48 hour as of now , no reply from support

Regards
Vjonty

Hi,

Apologies for the delays in BTC withdrawals. Support should have replied - I will escalate this.

vjonty

newbie

Activity: 8

Merit: 0

HI

We really like clean and Clear design Ui for Quoine,

But in crypso world each second Price of coin change so it important for reduce in withdrawal time,

some time it take more then 2days to process withdrawal of BTC and Ether, (for fiat we can understand delay)

So request you to speed up process of withdrawal, my withdrawal is pending from last 48 hour as of now , no reply from support

Regards
Vjonty

Quoine Exchange

full member

Activity: 199

Merit: 101

The Crypto Economy Flows Through Liquid

Please be advised that a scheduled platform maintenance will be carried out during this time:

Date: Thursday, June 16th, 2016
Time: From 16:00 UTC/GMT to 17:00 UTC/GMT
- Singapore: 12:00 AM (midnight June 16th) - 1:00 AM (June 17th)
- Japan: 01:00 AM (June 17th) - 02:00 AM (June 17th)
- Indonesia (Jakarta): 11:00 PM (June 16th) - 12:00 AM (midnight June 16th)
- Philippines: 12:00 AM (midnight June 16th) - 1:00 AM (June 17th)
Duration: 1 hour
Purpose: System maintenance
Effect: System will be shut down and become inoperative during the times indicated. Trading functions will also be unavailable.

We apologize for any inconvenience this may cause. Kindly inform our Support team at [email protected] of any concerns you may have about the planned maintenance.

Thank you for your attention and understanding.

Team QUOINE

Quoine Exchange

full member

Activity: 199

Merit: 101

The Crypto Economy Flows Through Liquid

Quote from: hifzi on June 12, 2016, 04:36:42 PM

hey there some problem with order book,
it needs manual refresh so that the orderbook will change

Hi,

Apologies for the late reply. Our development team are investigating to see if it is an isolated incident you experienced. -Many thanks

hifzi

full member

Activity: 248

Merit: 100

hey there some problem with order book,
it needs manual refresh so that the orderbook will change

Quoine Exchange

full member

Activity: 199

Merit: 101

The Crypto Economy Flows Through Liquid

Quote from: densuj on June 04, 2016, 12:09:30 AM

Hi Quoine, how if there are voucher code on your services. It will make fast your services than looking for local partners just for withdrawal Fiat money.

Hi,

Voucher codes is not something we are currently looking to introduce, but many thanks for the suggestion.

densuj

legendary

Activity: 910

Merit: 1000

Hi Quoine, how if there are voucher code on your services. It will make fast your services than looking for local partners just for withdrawal Fiat money.

emmettoc

full member

Activity: 131

Merit: 100

Quote from: Quoine Exchange on June 02, 2016, 06:37:35 AM

Quote from: emmettoc on June 02, 2016, 02:16:04 AM

Hi,

I sent a PM about my pending BTC withdrawals. Please check it. Thanks.

Hi,

Am checking with my team - thank you for bringing this to my attention.

It is past the appointed time, but they are not processed yet. Please check the status and process them or contact me about the ETA via the ticket as soon as possible.

Quoine Exchange

full member

Activity: 199

Merit: 101

The Crypto Economy Flows Through Liquid

Quote from: emmettoc on June 02, 2016, 02:16:04 AM

Hi,

I sent a PM about my pending BTC withdrawals. Please check it. Thanks.

Hi,

Am checking with my team - thank you for bringing this to my attention.

emmettoc

full member

Activity: 131

Merit: 100

Hi,

I sent a PM about my pending BTC withdrawals. Please check it. Thanks.

Topic: Official Quoine Exchange Thread - page 28. (Read 48583 times)