Topic: Official Thread: AMT - page 142. (Read 678353 times)

LOL. Good luck with that. You'll show up at their door, and no one will be home. They're not ever at their "office". Then what?


Again, useless. They won't sign for it. People have tried visiting them. They're not there.

Defending no, I think they are a terrible company. I saw that exchange actually. Though it usually takes a few attempts I've ended up getting responses. Sadly they don't answer all of my questions, but I've never personally been treated rudely by anyone associated with the company. I don't know if it's because I might phrase my e-mails in different ways but the company has never attacked me or been anything less than polite in the few phone calls I've had with them (I've talked to at least two people there on the phone).

I came in late in the game, I ordered and I'm going to wait it out until my advertised shipping date the 31st + 1-3 days for delivery, and at that time I'll take any steps necessary for recovery. Right now I have nothing to claim against them. I am completely understanding of people who ordered in November or December and are waiting for their orders, if I were in there shoes I would be upset too. The fact is delays were inevitable  at a stage before AMT could even really have the chance to fuck anything up. I'm sure people have been virtually banging down their doors since december threatening to sue them, e-mailing them and calling them fucking scum at a point where there was nothing they could do about it. If the chips weren't produced then there isn't any miner, that's just the facts of the matter.

What they failed to do was develop a professional relationship with their customer base. I've never receive an e-mail update that wasn't prompted by me. There was a period of time where they didn't bother to update their news section. Well at least until they did it in a shady way by back-dating post to make it look like there was communication all along. And posting pictures for something on the tenth of feb that wasn't taken until the 22nd of feb.

But still none of this means their intent is to scam anyone. There just isn't enough proof of that to call it a fact. What can be proved by fact ( through a limited number of pictures) is that things are progressing just not at the rate that everyone here, or there probably wants them to. Using GPS data we can locate at least the supplier of their backplane. Using GPS we can see they had the chips in their possession in haverford as of pictures taken at 2/1/14 at 3:51 am. Why would a company who wasn't going to produce anything that set itself up as a scam put that much capital into it. That would make them the worst scam artists of all time.

So, no I'm not defending them at every turn. I'm looking at things rationally and level headed and seeing what the logical conclusion is. I believe that conclusion is that AMT is a company that is in way over their heads. I think they didn't anticipate they would have the same issues as everyone else because they were not the company designing the chip. I think they don't know what to do about hundreds of people probably asking for refunds when that money is tied up in parts for the miners, they have a liquidity issue. And I don't think they anticipated that they wouldn't have things shipped at this point.

Now I get it, everyone in this business is going to freak out about a shifting time tables because profitability is directly linked to when you start operations. But you've seen many companies at this point who are not getting things out on time. We are at stage where we are prefunding the tech with our pre orders. Because that is what they are pre-orders. We made conscious decisions to send money to a company who did not even have the materials in hand to create the product we were purchasing. 

So I'm not going to blow up for no reason when I don't have the machine in my hand the second I want it. I'm not going to blow up when my miner is inevitably delayed by forces beyond the control of the company that I pre-ordered the product from. I don't care for the dishonesty and poor customer service I've seen them give others. But I'm not going to start calling them names and accusing their family members and starting conspiracy theories because none of that helps the situation. If that is defending them at every turn then we have a different definition of defending.

I would love it if everyone before me canceled their pre-order and I had a miner that much sooner but that isn't going to happen. If I ask for a refund I'm probably just one of a couple hundred getting ignored or getting the runaround. I have no ability to take legal action as my order isn't even late yet. So I'll sit here and wait, calm and collected while everyone else runs around screaming "Fire!" I'll progress as necessary when it comes to that time. 

it's fucking nuts! AMT knows exactly what they should NOT be doing. However, they choose to do the very things they warn people about here?

FUCK YOU AMT MINERS YOU LYING ASSHOLES.

Well posting pictures from 3 weeks ag that are supposed to show news related to the current situation doesn't seem strange to you? Why not post some pictures that directly relate to the news? Unless the news is really old news. Or that its not possible to take new pictures for some reason or another. Dunno, but seems a bit strange to me.

3 Weeks is a long time in bitcoin world and even longer for the poor people waiting for their promised hardware. If the photos are supposed to be representative of the "50 rigs a day" or whatever it is now, being produced then photos more indicative of a recent "Ramp up" would be more apt don't you think?

As to the other picture, not really interested of the boards that the Chinese Dragon 1T miner manufacturers helped them design because they were incapable of doing it themselves. Thats old news.

I got bored this weekend and decided to go back and read the beginning of this thread again. AMT has edited their posts to the point where it is hard to fallow the conversation.

If you want a good nervous laugh read this edited 1st post. the best part is their warning to newbies to do their homework and not order from a scam company. I hope people heed their warning and avoid the situation we here find ourselves in.

Rik: You're grasping at straws. Read back, you'll see they threw Clennel under the bus for inquiring about his order.

I'll give it another week before you come to your senses and stop defending AMT at every turn.

Here is the problem. I have been on the losing end of a few business's going bankrupt. the only group of people to come out on top are the lawyers as they get paid no matter what the outcome.
With AMT's business model it is clear they have already spent our money and need to con more people and make more sales to complete their backlog.

"In bitmine's news update Georgio said that they are looking to 1300W PSU to run the 1 th coincraft desk and they are running into sourcing issues. I wonder if AMT is experiencing a  similar issue and is just waiting on a shipment of PSUs to complete a backlog of otherwise assembled miners. Then they can claim they weren't lying about assembly ( though it would be a half truth)."


This is very plausible, but if this wee the case all they would need to do is communicate this to their customers and a lot would understand. However their sporadic updates of non-factual information with little to no fallow up has left a lot of us in the position where we can't believe a word they say.

http://smallbusiness.chron.com/company-sue-goes-bankrupt-do-64339.html

I'm waiting for the first lawsuit to hit, then they declare bankruptcy then no one can sue.

Unless you can prove the defrauded you.

blacks law dictionary defines

Defraud: http://thelawdictionary.org/defraud/

and

Deceit http://thelawdictionary.org/deceit/

Looks like this could be the case unless they can prove that they have the mining equipment and were honestly attempting to get it out, but met delays that took the company down.

I'm not exactly sure whats funny about assembly that was happening on the 27th of february, perhaps you can let me in on the joke.

The picture in the next post of the Rev 3 board was taken on 3/12? I'm assuming this is a knee slapper as well.

I'd still send a certified letter with return receipt prior to filing. It's solid documented proof that you sent a request and they received it as it actually has to be signed for, then if they don't respond it should help strengthen the case. I don't know how e-mails would be treated by the court nor forum posts. But a collection of all of the above couldn't hurt. Good luck in your case. Let us know how long it takes,if it's worth the effort and if you ever get your money back.

I wonder if people will end up suing AMT, Bitmine, and the chip manufacturer? They are all complicit in the miners being received in an untimely manner. Obviously it would be a bitch of a time since they are foreign companies.

LOL pictures taken on the 27th Feb.

I will be going the small claims court route today.   

I have given them the weekend to respond on a refund and they have not done so.

Companies that are this late in delivering should be making the extra effort to accommodate their customers, not the exact opposite.

i would like to predict AMT will file for bankruptcy. Remember you heard it here first.

my bad. i apologize. i misunderstood you.

No, I said anything you say about them now is going to have a negative bias because of how you were treated. And because you were treated so poorly by them you have a right to be upset which would obviously come through in your posts. That was the and rightly so.

Are you so blinded by anger that you think everyone is out to get ya? Do you think I would endorse their brand of customer service?

I've specifically mentioned multiple times in this thread that I don't like the way they have run the front of house. Ignoring your customers and lying are not acceptable things, which I've mentioned a multitude of times.

They are definitely not the "Average PC American Company" as they put it. And in my first phone call with them I could tell that when someone talked about people wanting to sue were whiny. This is of course before they even had the chips so there was no way they were shipping then. (And it doesn't seem a whole lot has changed)

I'm inclined to believe that they probably didn't take the kindest approach to his e-mails but to use the words "We're going to punish you by making you mine your money back!" would seem like a bad choice of words to a customer who is likely to sue you. But they have been digging quite the hole so there's no real telling.

I'm still wondering why they told me at #1432 and frictionless at #961 (I think) that our miners would ship during the week of the 24th. It just doesn't make much sense. I mean even as a lie. They know people confer on here. THe only thing I can figure is that if they do indeed intend on shipping that they are waiting on parts. I wonder if they bought a bunch of power supplies based on what they thought the draw would be, and then when it missed the mark they were fucked.

In bitmine's news update Georgio said that they are looking to 1300W PSU to run the 1 th coincraft desk and they are running into sourcing issues. I wonder if AMT is experiencing a  similar issue and is just waiting on a shipment of PSUs to complete a backlog of otherwise assembled miners. Then they can claim they weren't lying about assembly ( though it would be a half truth).


Truth be told the longer they remain silent the shitter the prospects look for everyone involved.

I'll give it until the date they said my miner will ship by + the 1-3 days for expedited shipping. If it's not at my house I'll request a refund. If I do not receive one I'll show up in person, and make sure I either leave with a miner or my money. My branch has a bank in town and I'll escort someone from AMT right there to deposit the money. Then I'll turn around and buy an Bitmain S2 and a few S1s

What are you trying to say here? I am biased? Let me get this straight... AMT treated me "rightly so" like shit?

Go fuck yourself.

I have, from an earlier exchange. I doubt that clennell is editing much, based on past performance.

Think I'll shoot another e-mail to bitmine and see if there agreement required shipments of miners using the A1 chip with in a certain time frame. I'll also let them know that AMT hasn't been updating it's customers and that since we know the tech comes from a deal with Bitmine it's making them look bad by association. I'll also ask if he can make a call to AMT and see if he can lean on them a little to be more communicative about what is going on. And how we would hate to see them as co-defendants in any American court cases.


Edit:

subject: Hello from an AMT customer.

Body:

Hello,

I was just wondering if you had any information about your authorized distributor AMT. It seems that their lines of communication have been shut to many of their customers. I was wondering if, as part of your agreement with AMT to be the USA's authorized distributor, AMT had agreed to put shipments of products using the A1, not just bare chips, out to customers in a certain time frame. There are a multitude of people who have ordered from AMT who are not receiving their products, and as you can imagine that is making them worry. Some of which are so worried that they have retained legal counsel in order to proceed in their dealings with AMT.

I'm not sure of any of the particulars of your contract with AMT so I don't know how much risk of litigation you could be facing if named as a co-defendant in any potential lawsuit, either individual or class action. Regardless of legal matters your association with AMT is beginning to give you a negative reputation. Obviously you would like to avoid this as you are already dealing with your own delays, but at least you are doing what is right for your customers. Sadly the same can not be said for your USA distributor.

I'm messaging you to ask if you can use your business relationship as a way to reach out to AMT and ask them what the issue might be and if they are attempting to resolve it. At the very least if you are able to talk to someone at AMT you could give them a friendly reminder that due to your business relationship negative perceptions of one of your companies reflects poorly upon both of you. If you do get in contact with them please ask them to update their customers either through an e-mail campaign, or something as simple as posting information in their news section like you've been doing.

I appreciate your time and cooperation in this matter, and hopefully We'll hear from AMT or possibly yourselves shortly.

Thank you,

Curt Shaffer.