So much for the good customer service angle... 3 pages into your official thread and you're already getting bitchy. If you've been involved in the bitcoin community long enough to be developing asics, you should already know this comes with the territory. If you want to prove everyone wrong, do it with your machines and not in pissy posts to anyone questioning you. If you're legitimate and competent, you should have come here prepared with more information than you'd even need... instead it's a lot of nothing.
The one guy defending you, claiming you're "on the level", has 4 posts and I get the feeling you and
boaz33 are the same person. I came across another newbie who only posts recommending your company, even when nobody is asking... are you also
Samadamsdrinker?
It seems that the few companies that delivered miners are hated for false promises and late delivery, and the few that aren't hated haven't delivered yet. I'm just wondering if this community believes there is room for another manufacturer.
I've done a great deal of research and have read most of these forums and I finally decided to sign up and ask a few questions that Id like some advice on. Basically it seems most miner manufacturing companies are either hated because of late deliveries, false promises etc. Or still credible because they haven't delivered a product yet. But they are all saying the same thing, "X power will be delivered by this date, pay now".
I guess the questions I'd like some answers on are:
1. If a company came on the market now, brand new, what would it need to have/offer in order collect and really sell. Is there even room for another company (which actually delivered) on the market?
2. Would delivering a product (despite its hashing power) say a 60ghz by Nov 1, give credibility to a new company? For selling and delivering a product on time between now and then. Or would it not make a difference either way because the product they delivered would only be efficient for a short time, or enough to make Roi.
3. If companies are not delivering miners on time, why is the difficulty rate increasing at this substantial rate per day, is it just from Asic's usb sticks and 10GHz models? Has anyone asked how long the actual miners sit in the manufacturing facility just hashing, before shipping to the buyer.
It almost seems to that these guys have the products and its more profitable for them to give refunds than to deliver the damn machines.
These are probably questions that have already been answered somewhere, and I have a few more as well as well after this. Helpful and supportive answers are highly appreciated and wont be forgotten.
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and one of your last posts (keep in mind, you only registered on the forum on September 29th)...
Ok there are few spelling mistakes, get over it. And there is a third floor to that office, walk in the office, go up the green stairs, next to the bar is a door, go through the door and up to the third floor. Yes it is a small space, and no where not spending a lot of money on the location because this is primarily an online business anyway and we've put a lot of our own money into bring you miners. Ask for Harry who is in the office AT THE MOMENT, if you must. Bring your money and buy a miner for bs your putting us through. We're most likely not going to make any money off the first line and we're just trying to bring a miner to market to demonstrate trust and we're met with all this crap.
In this industry you have the choice of buying a miner and waiting 6 months until you don't meet roi, or buying a miner and never getting it. We're trying to bring a difference to the market by being open, and legit about everything, and not running our damn miners in the mean time while our customers wait and email us their concerns while we dont respond. And you know why they do that, cause they make more money in time you wait for your purchased miner and can afford to give you a refund when your so pissed. We're trying to do things differently and bring miners to market quickly.
When i'm back in the office in a few weeks, please come see me personally and we'll make a nice video together, i promise.
We're keeping it on the level, because we're on the square brother.
Also,
"Refunds will be given if we don't meet shipment dates within a reasonable time." What if our definitions of reasonable time are different? There seems to be a lot of gray area in this whole scheme.
Thanks in advance for answering my concerns.