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Topic: [OFFICIAL]Bitfinex.com first Bitcoin P2P lending platform for leverage trading - page 329. (Read 723990 times)

sr. member
Activity: 446
Merit: 250
CAT.EX Exchange
Giancarlo, thanks for the information, especially for the warning not to take leveraged positions. I understand that all of you are busy and frustrated, I also understand that a downtime sometimes cannot be avoided in busy times. But please find a way to announce this earlier, more clearly, and on the website where it can't be missed. Now that the situation is clear we'll be happy to take an autumn walk outside.

I'll bite my tongue for now (I'm really angry), but I can just reply with your own words:
We love you too, but sometimes you make it really hard (and expensive)



would you marry me?

 Wink

Giancarlo
Bitfinex Team
hero member
Activity: 763
Merit: 500
full member
Activity: 133
Merit: 100
Giancarlo, thanks for the information, especially for the warning not to take leveraged positions. I understand that all of you are busy and frustrated, I also understand that a downtime sometimes cannot be avoided in busy times. But please find a way to announce this earlier, more clearly, and on the website where it can't be missed. Now that the situation is clear we'll be happy to take an autumn walk outside.

I'll bite my tongue for now (I'm really angry), but I can just reply with your own words:
We love you too, but sometimes you make it really hard (and expensive)

sr. member
Activity: 446
Merit: 250
CAT.EX Exchange
Dear Customers

as stated several times, our servers experience a growing traffic.
Several days ago we took the decision to migrate to a new network approach called clustering.
The whole setup took a while and during this time our traffic kept increasing exponentially.
Waiting for the market to stabilize before moving to the new system wouldn't make much sense as we don't know if the market will stabilize and when ( it might go like a yoyo for weeks ) and, as our traffic keeps increasing we need to take action.
Yesterday we had about 2 hours of maintenance during which we couldn't complete the migration.
Due to market instability we decided to resume trading, in order to avoid mayor losses.
Today we tried again and the downtime was longer, about 3 hours something if I'm correct (it seemed like a century to us ).
As the new system was experiencing some slowness, we decided to resume the old one and fine tune it a little more.
So here we are, tired and frustrated, but not tamed.
We now go to sleep (it's 1 a.m. EU time) and we will resume operations tomorrow.
Tomorrow we will probably experience some down time again (it is not certain but there is a possibility until the system has completely migrated).
My personal suggestion to all traders and to everyone that has a grain of salt in his head and is not completely blinded by greediness yet, is the following:

- As volatility is high and we might have some downtime do NOT take leveraged positions until the move has been completed.
The dangers in this moment outpace by far the rewards
Spend time with your family, go for a walk, do some sport or become an expert in long distance pumpkin seed spitting.

Not necessarily in this order.

We will probably have some downtime.
We will probably have some downtime.
We will probably have some downtime.

I hope this helps

We love you too, but sometimes you make it really hard
Wink

Have a good day


Giancarlo
Bitfinex Team

full member
Activity: 133
Merit: 100
(emphasis mine)

Date: November 18th, which is either yesterday or the day before yesterday depending on your time zone. The announcement was done...

As announced, margin trading is now off, because of the volatility and at least until we get our upgrade done.

Yep, I read that (even though I think doing your announcements in a bitcointalk thread but not on your website is insufficient)... Margin trade was deactivated, closed my open margin soon after. At some point the scheduled downtime happened (fine) and margin trading was on again. The statement "at least until we get our upgrade done" means that margin trading will not be active again when the upgrade is still not finished. Seeing the margin back on again I concluded that the upgrade had been finished, too. Apparently this wasn't true... Angry
legendary
Activity: 2413
Merit: 1003
full member
Activity: 151
Merit: 100
legendary
Activity: 2618
Merit: 1007
Hello everyone,

First of, it's seems money is not credited on Bitstamp on Monday, which is why no deposits arrived there (and maybe why their price lag behind even BTC-E?).

However tomorrow the problem should be solved for good, as we have been very aggressive this time (and will finally get ahead of the "race" for deposits).

As announced, margin trading is now off, because of the volatility and at least until we get our upgrade done.

We don't like performing an upgrade with such a turmoil, but I believe we don't have a choice, as you are probably realising now.


Thank you all and have a good day
Raphael
Bitfinex team
(emphasis mine)

Date: November 18th, which is either yesterday or the day before yesterday depending on your time zone. The announcement was done...
legendary
Activity: 2413
Merit: 1003
where do I find my referral code?
sr. member
Activity: 476
Merit: 250
No answer from staff...

This usually means one of two possible reasons :

1) We sucked badly and don't know how to handle the situation

2) We don't give a fuck about our subjects, hmm customers

It is probably 1 but since they do not answer most of us will tend to think it is #2 !

Plainly outrageous whatever the reason is :/
member
Activity: 111
Merit: 10
Thanks for activating my stop order...
hero member
Activity: 496
Merit: 500
Spanish Bitcoin trader
No margin trading possible, am I right? It just says "no reserve active" in my active orders.
full member
Activity: 133
Merit: 100
And how to sell?  Close position at market price?  Angry
Very funny, with Stamp most of the time disconnected Angry
sr. member
Activity: 476
Merit: 250
4 hours downtime,

No update from staff at any time,

opening about 80$ lower than we were when it was closed...

Great work !
full member
Activity: 151
Merit: 100
As of now I am able to access and trade on BFX.

hero member
Activity: 763
Merit: 500
Hey with the exchange down I have another arb opportunity but can't buy any BTC.  I'll offer to return your 5 BTC tomorrow and give you a .2 BTC bonus.  

PM me and I will show you the details.  Or just enjoy the beers while the site is down.

Offers still stand then unless some of my USD lent out comes back to me.
full member
Activity: 133
Merit: 100
If you are so hooked that you can't pause for a day, you might be trading emotionally and irrationally - yes, I am serious that you should better take a break than hit F5 and get all worked up.
It seems you don't get the point. We were informed just before the shutdown -- and we still have open positions. And some of them are turning really bad, as it seems right now. And that means thousands of USD.

Edit: Don't get me wrong: I'm generally very much in favour of Bitfinex, I can even understand and excuse the recent regular decouplings from bitstamp. But a downtime is something that has to be communicated very clearly and loudly and much longer in advance to your customers.

Edit2: ok, I see it's online again. But where's the stamp orderbook? Stamp seems to be running properly, or is their API still messed up?
hero member
Activity: 763
Merit: 500
Hey with the exchange down I have another arb opportunity but can't buy any BTC.  I'll offer to return your 5 BTC tomorrow and give you a .2 BTC bonus.  

PM me and I will show you the details.  Or just enjoy the beers while the site is down.
legendary
Activity: 1638
Merit: 1001
₪``Campaign Manager´´₪
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