(old OR thread, closed and moved) - page 16.

micax1

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Quote from: fluffypony on January 06, 2014, 09:25:29 AM

Yours was sent to you first thing this morning - check your spam folder in case it's there? If not, we've moved to a ticketing system, so please email [email protected] or use the enquiry form on the website, and someone will be able to provide you with your tracking information manually.

Nothing from you in Spam folder, even I got mails from you before with no problems. ([email protected] for ex...)

"If not, we've moved to a ticketing system"
- where? not even a word about tickets on your website...

email sent, inquiry filled - still waiting for answers.

Damnsammit

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Quote from: fluffypony on January 06, 2014, 10:11:25 AM

Quote from: Damnsammit on January 06, 2014, 10:04:45 AM

Been a week since I got my tracking number, still not showing up on the post office website.

Is this normal for the SAPO? I understand delays due to the time of year, but seems like its taking a little too long for it to be updated on the website.

I'll give them a call and check what's potting with your order:) We did dump a pretty large number of parcels on them, so it's possible that they're just struggling to get through the backlog. I did a random check of a few orders in the 600-700 range - there are a bunch tracking (624, 626, 656, 661, 676, 700) and some that aren't, so that seems to support my theory.

No worries! Thanks for the update. Mine will probably be updated sometime this week Cheesy

fluffypony

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Quote from: Damnsammit on January 06, 2014, 10:04:45 AM

Been a week since I got my tracking number, still not showing up on the post office website.

Is this normal for the SAPO? I understand delays due to the time of year, but seems like its taking a little too long for it to be updated on the website.

I'll give them a call and check what's potting with your order:) We did dump a pretty large number of parcels on them, so it's possible that they're just struggling to get through the backlog. I did a random check of a few orders in the 600-700 range - there are a bunch tracking (624, 626, 656, 661, 676, 700) and some that aren't, so that seems to support my theory.

Damnsammit

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Been a week since I got my tracking number, still not showing up on the post office website.

Is this normal for the SAPO? I understand delays due to the time of year, but seems like its taking a little too long for it to be updated on the website.

fluffypony

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Quote from: micax1 on January 06, 2014, 09:22:11 AM

Order ID: #668
still don`t have tracking

No offence, but tracking number was promised to be today.

Yours was sent to you first thing this morning - check your spam folder in case it's there? If not, we've moved to a ticketing system, so please email [email protected] or use the enquiry form on the website, and someone will be able to provide you with your tracking information manually.

micax1

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Order ID: #668
still don`t have tracking

No offence, but tracking number was promised to be today.

fluffypony

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Quote from: tootsiepoppers on January 06, 2014, 09:01:58 AM

how about those working tracking numbers

Heya - what's your order number?

tootsiepoppers

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how about those working tracking numbers

fluffypony

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Quote from: micax1 on January 04, 2014, 10:02:15 AM

Quote from: Damnsammit on January 03, 2014, 10:50:51 PM

Man, this board has some pretty rude and impatient people on it... which means a lot coming from me, because I can be very brash.

It's 4:50AM in South Africa right now. He most likely has not gotten back to his desk yet.

Sorry I was impatient, but if somebody already knows about problems:

Quote from: fluffypony on January 03, 2014, 09:15:49 AM

I'll check why it hasn't been updated (had exim/database issues and had to rollback to a previous version, so some updates went awry)

it`s not my obligation to be a whistle blower to fix it.

am I impatient -
19/12/2013 to January 03, 2014 - just to ask for tracking - that was promised in 2 days after 19/12/2013 ?

I just not expecting trolling, busting, investigating from somebody who supposed to keep his service going smooth at a first place.

That's fair enough - I should've been more thorough in checking to see whose orders hadn't been updated.

micax1

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Quote from: Damnsammit on January 03, 2014, 10:50:51 PM

Man, this board has some pretty rude and impatient people on it... which means a lot coming from me, because I can be very brash.

It's 4:50AM in South Africa right now. He most likely has not gotten back to his desk yet.

Sorry I was impatient, but if somebody already knows about problems:

Quote from: fluffypony on January 03, 2014, 09:15:49 AM

I'll check why it hasn't been updated (had exim/database issues and had to rollback to a previous version, so some updates went awry)

it`s not my obligation to be a whistle blower to fix it.

am I impatient -
19/12/2013 to January 03, 2014 - just to ask for tracking - that was promised in 2 days after 19/12/2013 ?

I just not expecting trolling, busting, investigating from somebody who supposed to keep his service going smooth at a first place.

zedicus

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^^ Good deal..

fluffypony

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Quote from: zedicus on January 04, 2014, 05:13:27 AM

Good lo .. what the hell happened in here! Shocked

---

Nice pics fluffypony ! What size risers you using in those photos?

I have some 19cm risers right now but i have powered 24cm's incoming! Wish i had 30cm..

For the new product pics I had some 30cm XL and some 15cm unpowered 1x to 1x risers daisy chained to powered 1x to 16x risers to demonstrate that both work:)

zedicus

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Good lo .. what the hell happened in here! Shocked

---

Nice pics fluffypony ! What size risers you using in those photos?

I have some 19cm risers right now but i have powered 24cm's incoming! Wish i had 30cm..

fluffypony

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Quote from: af_newbie on January 03, 2014, 11:11:24 PM

Same here. Order 952. Email with tracking number sent on Dec 30, 2013.

fluffy, should I be worried? Is ZA postoffice still closed for holidays?

Yours was held at customs because of the dispute, I phoned on Monday and asked them to release it - they may not have sent it to the branch yet, or they've sent it to the branch and the branch is just a little overwhelmed with all the parcels they need to process:) I'll give them both a courtesy call on Monday to remind them about it.

fluffypony

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Quote from: micax1 on January 03, 2014, 09:50:34 PM

Quote from: fluffypony on January 03, 2014, 09:15:49 AM

Sorry about that - yours definitely has a tracking number. I'll check why it hasn't been updated (had exim/database issues and had to rollback to a previous version, so some updates went awry) when I'm back at my desk tomorrow morning and will make sure you've gotten your tracking number by then:)

Maybe you`ll contribute some time not for "busting" whoever accused you in anything - but for searching for my tracking number?

I actually didn't realise today is Saturday when I replied to you. I'm only going to be back at the office on Monday morning - BUT I may go in this afternoon as three of the rigs on the farm are dead and won't boot remotely. If I go in today I'll take look at my hard copy and send you the tracking number, else first thing Monday morning:)

af_newbie

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Quote from: paradiselife on January 03, 2014, 11:32:32 AM

I get the same error

Same here. Order 952. Email with tracking number sent on Dec 30, 2013.

fluffy, should I be worried? Is ZA postoffice still closed for holidays?

Damnsammit

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Quote from: micax1 on January 03, 2014, 09:50:34 PM

Quote from: fluffypony on January 03, 2014, 09:15:49 AM

Sorry about that - yours definitely has a tracking number. I'll check why it hasn't been updated (had exim/database issues and had to rollback to a previous version, so some updates went awry) when I'm back at my desk tomorrow morning and will make sure you've gotten your tracking number by then:)

Maybe you`ll contribute some time not for "busting" whoever accused you in anything - but for searching for my tracking number?

Man, this board has some pretty rude and impatient people on it... which means a lot coming from me, because I can be very brash.

It's 4:50AM in South Africa right now. He most likely has not gotten back to his desk yet.

micax1

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Quote from: fluffypony on January 03, 2014, 09:15:49 AM

Sorry about that - yours definitely has a tracking number. I'll check why it hasn't been updated (had exim/database issues and had to rollback to a previous version, so some updates went awry) when I'm back at my desk tomorrow morning and will make sure you've gotten your tracking number by then:)

Maybe you`ll contribute some time not for "busting" whoever accused you in anything - but for searching for my tracking number?

fluffypony

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Quote from: Zoella on January 03, 2014, 04:26:04 PM

Hey fluffy, can you tell me what the distance is between points indicated by the red lines?

Got an unused 10" screen I wouldn't mind mounting on a KVM.

Thanks!

I'll measure it up for you on Monday and let you know:)

Zoella

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Hey fluffy, can you tell me what the distance is between points indicated by the red lines?

Got an unused 10" screen I wouldn't mind mounting on a KVM.

Thanks!

Topic: (old OR thread, closed and moved) - page 16. (Read 64801 times)