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Topic: Pangolinminer & Whatsminer FAQs - page 16. (Read 25138 times)

newbie
Activity: 4
Merit: 0
January 12, 2018, 11:50:41 AM
52 confirmations.  I submitted the info on their site Im just worried they keep the money and dont send the miner
member
Activity: 176
Merit: 10
January 12, 2018, 11:43:28 AM
I use coin base and paid for the item literally the same minute I placed the order.  The payment has been confirmed and I have send them everything.  Do you think they will fix the problem or just take my money?  Thank you
Have you checked how many confirmation you have? If you have more than 6 then submit the Google form.
newbie
Activity: 4
Merit: 0
January 12, 2018, 11:41:24 AM
I use coin base and paid for the item literally the same minute I placed the order.  The payment has been confirmed and I have send them everything.  Do you think they will fix the problem or just take my money?  Thank you
member
Activity: 176
Merit: 10
January 12, 2018, 11:37:55 AM
Hi I placed an order last night and my payment went through successfully.  Now it is saying my order was cancelled, but my bitcoin was not returned.  It was for a Whatsminer m3 that was supposed to ship out in 5 days.  Can anyone help me out, has this happened to anyone else?  This is my first time ordering from Pangolinminer.

https://pangolinminer.com/support/help-desk/why-my-order-is-cancelled/

Quote
Why my order is cancelled?
If an order is placed for over 20~35 minutes and we didn’t found any broadcast in blockchain, we may cancel your order.
If blockchain already broadcast your transaction (TXID generated), your order will be kept in our system.
Usually, broadcasting will happen immediately after your payment.
However, if you are using wallet from EXCHANGE, it will have some delay for payment.
We strongly recommend you use Wallet from BTC.COM and BLOCKCHAIN.INFO for payment.

https://pangolinminer.com/557-2/

Quote
If you have paid for the ORDER, but your order got into cancel status, please use below link for submitting a ticket to solve the problem.
https://goo.gl/forms/q1NnnXzr7RhLOy3l1



(Moderator's note: This post was edited by frodocooper to more clearly show the origin of the quotes from Pangolinminer's website.)
newbie
Activity: 4
Merit: 0
January 12, 2018, 11:21:06 AM
Hi I placed an order last night and my payment went through successfully.  Now it is saying my order was cancelled, but my bitcoin was not returned.  It was for a Whatsminer m3 that was supposed to ship out in 5 days.  Can anyone help me out, has this happened to anyone else?  This is my first time ordering from Pangolinminer.
hero member
Activity: 754
Merit: 500
1xBit the largest casino
January 12, 2018, 05:19:29 AM

I officially give up on their ordering process and their countdown clock.  Cry

kinda shitty rite, 31 stock but out of stock when adding.
Been trying to add 1 miner since release , been lol, could get trought 2x for 3k but nah nah to much.
newbie
Activity: 21
Merit: 0
January 12, 2018, 04:52:03 AM

I officially give up on their ordering process and their countdown clock.  Cry
member
Activity: 176
Merit: 10
January 11, 2018, 07:21:18 PM
Email update..


Whatsminer M3 will be restocked soon.




We will release below 3 batches around 14:30pm of 2018/1/12 (GMT+8)
1.   March Batch : Sell at 1,507USD , Shipout During 2018/3/15~3/25
2.   February Batch : Sell at 1,958USD , Shipout During 2018/2/15~2/28
3.    In Stocked Batch : Sell at 3,100USD , Shipout in 7 days after payment
Payment Method : Bitcoin
Daily Return : 23.14USD (captured on 2018/1/1)
 
All above plans are including Power Supply Unit,
Payments are required to make in 30 minutes after placed order.
(We preserved the right to refund you and cancel your order if we didn't get payment in 30 minutes after placed order)

** Purchase quantity limitation (3pcs) will be applied in new batches.
For bulk order (>50pcs), please contact [email protected]




I would buy 50 but not at 2.4kWh each
legendary
Activity: 2436
Merit: 1706
Electrical engineer. Mining since 2014.
January 11, 2018, 02:30:38 PM
Waiting for Pangolin to update on their hosting offerings.

Any news on that front from them?

When I asked recently, they said that unfortunately hosting is not available at the moment.   Undecided
newbie
Activity: 13
Merit: 0
January 11, 2018, 01:54:37 PM
Email update..


Whatsminer M3 will be restocked soon.




We will release below 3 batches around 14:30pm of 2018/1/12 (GMT+8)
1.   March Batch : Sell at 1,507USD , Shipout During 2018/3/15~3/25
2.   February Batch : Sell at 1,958USD , Shipout During 2018/2/15~2/28
3.    In Stocked Batch : Sell at 3,100USD , Shipout in 7 days after payment
Payment Method : Bitcoin
Daily Return : 23.14USD (captured on 2018/1/1)
 
All above plans are including Power Supply Unit,
Payments are required to make in 30 minutes after placed order.
(We preserved the right to refund you and cancel your order if we didn't get payment in 30 minutes after placed order)

** Purchase quantity limitation (3pcs) will be applied in new batches.
For bulk order (>50pcs), please contact [email protected]


full member
Activity: 658
Merit: 118
January 11, 2018, 01:02:46 PM
Waiting for Pangolin to update on their hosting offerings.

Any news on that front from them?
legendary
Activity: 2436
Merit: 1706
Electrical engineer. Mining since 2014.
January 11, 2018, 12:34:47 PM
I'm posting a copy of this post here as well, so that hopefully no one gets scammed by these scammers...

Hello,

This is Pangolinminer Team.

We here claim we don't have any relationship with pangolinsales.com

Please be careful of them. Since we found they scraping content directly from our website. You can see as below:

And it is very funny for them to do so, as they also copied our warning about replicate site

Pangolinminer :

https://drive.google.com/open?id=1almVjgH982apNjo24b50_8hRsjUOTh6X


Pangolinsales : (suspicious):

https://drive.google.com/open?id=1p-bKs0PZAorExZRSWZsH3ivxIYnESOuf

Yeah, scammers are a real pain in the ass.

DO NOT ORDER FROM THIS WEB ADDRESS: PANGOLINSALES.COM
THEY ARE SCAMMERS.


THE ONLY OFFICIAL WEB SHOP IS IN THIS WEB ADDRESS: WWW.PANGOLINMINER.COM
newbie
Activity: 45
Merit: 0
January 11, 2018, 07:35:38 AM
I agree that their website works not as it is expected, but I will not deny that I felt myself even more inspied when my order was done.

I was waiting for about the whole night 25.12 not to be too late, playing Hearthstone Grin and updating the page. Finally when the countdown was over I checked the shop page, added 3 items to my cart and then tried to proceed to checkout but found so familiar popup message that there are no items available.

Two or three hours of continous refreshing the page, when my hope was almost gone, I finally got the desired page and made my payment.

So, now I'm waiting for 3 machines from the march batch.

I'm not sure of the actual reason of my success. It could be just luck or my donkey stubbornness. Anyway I'm sure if you really wish to order, you could do this in the end.

Good luck for everyone despaired, hope you will finally succeed.
full member
Activity: 265
Merit: 232
January 10, 2018, 12:01:44 PM
  NO OTHER FUCKING COMPANY DOES THIS.

Every single company using WooCommerce does. That includes Parallel, Blokforge, and hundreds of thousands more.
newbie
Activity: 18
Merit: 0
January 10, 2018, 09:27:24 AM
another batch coming up in 1 day and 19 hours. 

Was there no email notification?

I haven't gotten one.  Just happened to notice when I was on the site.
member
Activity: 176
Merit: 10
January 10, 2018, 09:01:30 AM
another batch coming up in 1 day and 19 hours. 

Was there no email notification?
newbie
Activity: 18
Merit: 0
January 10, 2018, 07:06:28 AM
another batch coming up in 1 day and 19 hours. 
member
Activity: 176
Merit: 10
January 09, 2018, 04:39:30 AM
Except it doesn't work as you describe.  The first time, it said there were 48 in stock.  Added one to my cart, and a pop up said they were out of stock.

So I Went back and looked at the item again.  It STILL said 48 in stock.

Same thing the second time, but fewer were in stock.  Less than 30.  Got it into my cart, then proceeded to checkout, filled out the form, clicked submit, and THEN it said out of stock.  Look at the item, sure as shit, still a bunch listed in stock.

I don't care what you say, or how you try to explain it away, their website is a piece of shit.

Your issue is that WooCommerce doesn't subtract stock counts on the frontend from pending orders. If they have a bunch of orders that are in pending status, which is the initial status they go into, it will still show stock as being available until those orders change to processing. That stock isn't necessarily available though (it's pending), which is why it complains after trying to add to cart. Again, WooCommerce order status doesn't change from pending to processing until payment is confirmed and then stock is reduced. They had information posted previously that stated they were clearing unpaid pending orders every 80 minutes.

If you're this pissed cause you're not quick enough, imagine how pissed you'd be if there was no stock check in place for pending orders, they let your order go through, and then they send you an email days later saying it was cancelled because someone paid before you and there's no stock left. Not only do you not get your order, but you would most likely lose whatever BTC you paid in tx fees. It works the way it does for a reason.

If you understand WooCommerce order statuses, and it's saying there's stock available, letting you add to cart, but not letting you checkout, then you'd know that stock is pending and that you should leave it in your cart and keep trying to checkout as it may become available once pending orders are cleared. When it's completely out of stock, you can't even add to your cart. Reducing stock for pending orders would most likely result in you never getting a chance to add to cart and always showing out of stock immediately.

If you don't like it, simple solution is to use an extension or write a script that posts the form data automatically and non-stop until successful. Chances are multiple people are already doing that and that's why it's difficult to order.


Once AGAIN, you are failing to comprehend my complaint.

NO OTHER WEBSITE FROM ANY OTHER COMPANY I HAVE EVER DEALT WITH WORKS IN THIS SHITTY FASHION.

I could give a shit less if it is "working as designed".

IT'S A SHITTY DESIGN.

Bitmain does do this.  Amazon doesn't do this.  NO OTHER FUCKING COMPANY DOES THIS.

If they show stock, you add it to your cart, and it's yours.

If there's no stock, then you're ass-out.

That is the way things SHOULD work.  I shouldn't have to write a fucking script, clear my cache, or do any other sort of bullshit.


The fact that all of you are willing to go to such lengths simply emboldens the next manufacturer to have a shitty website, and shows how desperate you all are.  I hope these miners are pieces of shit, you deserve it.

If you can't comprehend the difference ordering process then don't purchase. Buy the S9 which will be available in 20 minutes. Yesterday it was 10 minutes late and was only available for less than a minute, also the morning batch was not announced
newbie
Activity: 37
Merit: 0
January 08, 2018, 11:13:18 PM
Except it doesn't work as you describe.  The first time, it said there were 48 in stock.  Added one to my cart, and a pop up said they were out of stock.

So I Went back and looked at the item again.  It STILL said 48 in stock.

Same thing the second time, but fewer were in stock.  Less than 30.  Got it into my cart, then proceeded to checkout, filled out the form, clicked submit, and THEN it said out of stock.  Look at the item, sure as shit, still a bunch listed in stock.

I don't care what you say, or how you try to explain it away, their website is a piece of shit.

Your issue is that WooCommerce doesn't subtract stock counts on the frontend from pending orders. If they have a bunch of orders that are in pending status, which is the initial status they go into, it will still show stock as being available until those orders change to processing. That stock isn't necessarily available though (it's pending), which is why it complains after trying to add to cart. Again, WooCommerce order status doesn't change from pending to processing until payment is confirmed and then stock is reduced. They had information posted previously that stated they were clearing unpaid pending orders every 80 minutes.

If you're this pissed cause you're not quick enough, imagine how pissed you'd be if there was no stock check in place for pending orders, they let your order go through, and then they send you an email days later saying it was cancelled because someone paid before you and there's no stock left. Not only do you not get your order, but you would most likely lose whatever BTC you paid in tx fees. It works the way it does for a reason.

If you understand WooCommerce order statuses, and it's saying there's stock available, letting you add to cart, but not letting you checkout, then you'd know that stock is pending and that you should leave it in your cart and keep trying to checkout as it may become available once pending orders are cleared. When it's completely out of stock, you can't even add to your cart. Reducing stock for pending orders would most likely result in you never getting a chance to add to cart and always showing out of stock immediately.

If you don't like it, simple solution is to use an extension or write a script that posts the form data automatically and non-stop until successful. Chances are multiple people are already doing that and that's why it's difficult to order.


Once AGAIN, you are failing to comprehend my complaint.

NO OTHER WEBSITE FROM ANY OTHER COMPANY I HAVE EVER DEALT WITH WORKS IN THIS SHITTY FASHION.

I could give a shit less if it is "working as designed".

IT'S A SHITTY DESIGN.

Bitmain does do this.  Amazon doesn't do this.  NO OTHER FUCKING COMPANY DOES THIS.

If they show stock, you add it to your cart, and it's yours.

If there's no stock, then you're ass-out.

That is the way things SHOULD work.  I shouldn't have to write a fucking script, clear my cache, or do any other sort of bullshit.


The fact that all of you are willing to go to such lengths simply emboldens the next manufacturer to have a shitty website, and shows how desperate you all are.  I hope these miners are pieces of shit, you deserve it.
member
Activity: 176
Merit: 10
January 08, 2018, 06:35:15 PM
M3 in stock is $3200 +20% UK VAT when it arrives, but you get to mine quicker.

The S9 was at $2320 on the 3rd January and 8th January
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