Although we didn't have specific rules on withdrawal from bonuses at that point, we see your disproportional withdrawal of $7000 without any deposit as faucet abuse.
Would you say the same thing "faucet abuse" if someone win thousands of dollars with 1 time faucet claim only? Would you judge the user as faucet abuser even though he win it with 1 faucet claim? Faucet abuse should not be something that is being considered by the win amount from the faucet but it should be related to what users do with the faucet. e.g. claiming it more than what is allowed, having multiple accounts, etc.
Come on, do you have a proof that he is using faucet as source of income by farming it at many places? As a casino owner, you should provide valid evidences once you accuse your players as abuser and you cant judge your players do it at various places if you have no proofs at all.
We understand your frustration, but just try putting yourself in our shoes and think if it will be appropriate to see you as a client, and not a bonus abuser.
With all due respect, please refrain from accusing us of scam as we have great reputation with our clients, while we don't tolerate bonus abuse of any kind.
Although we didn't have "$100 maw withdrawal from bonuses without deposit" policy at that time, we had a point about faucet abuse in our T&S.
I hope that other projects will treat you better, as clearly you do have a system for gathering large money from bonuses.
You keep saying "abuse" but you have no proofs and you judge him to have a system to get large money from bonuses? Lets use our logic, if someone own such kind of system, he/she wont do it with faucet only as he/she may earn more with deposit at least small amount of money.
Coincidently after this case you try to boost your reputation by asking your players to leave a feedback here in this thread and offers them few thousands satoshi as the rewards. I believe people understands about what is the main purpose behind this sudden offer after the case of above user who won a lot of money from faucet.