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Topic: Poloniex Support - page 2. (Read 5474 times)

full member
Activity: 192
Merit: 100
August 28, 2017, 03:24:15 PM
#43
Poloniex doesn't answer to my support ticket for more then 40 days now Cheesy this is fuckd up
full member
Activity: 376
Merit: 103
Learner for Life!
August 20, 2017, 03:33:06 AM
#42
Well, I broke the silence and again replied to the message, let's see if this will give me some results.

Even this has not helped!
hero member
Activity: 2730
Merit: 632
August 20, 2017, 01:50:22 AM
#41
I had 12 btc at the fork .. only 0.5 bch was credited
anybody else have this problem?

of course they arent responding to my support tickets
thanks
chance
Thats bad. They do only credit a small amount of BCH inspite on having a good number or amount of Bitcoin on your wallet. Their supports really suck bigtime as of now and i dont know whats happening to them why they are very slow on answering on the current issues happening on their service. If this thing would continue im sure people will jump out on other better exchangers.
full member
Activity: 322
Merit: 179
August 20, 2017, 01:03:15 AM
#40
Poloniex support has been slow for the past few months. I waited 2 months for my missing coins and it is not resolved.
copper member
Activity: 28
Merit: 1
August 19, 2017, 10:10:01 PM
#39
I had 12 btc at the fork .. only 0.5 bch was credited
anybody else have this problem?

of course they arent responding to my support tickets
thanks
chance
sr. member
Activity: 404
Merit: 252
August 12, 2017, 06:56:38 AM
#38
Is there no one from poloniex support grp on this forum or what?

So many fking complaints and no answer....

Once again lesson learned keep your money in personal wallets! Transfer on exchanges for gambling purposes only!
Nice words you have there. It do really sucks that poloniex having no word into these issues arising in the community regarding into their service. Never really keep your money on exchanges if you dont really like to have problems on withdrawing it and you will really experience such thing. It would really be a gamble if you do decide to transfer money on those sites.

If you want to live trade you kinda need the funds on the exchange. Also for margin trades. I hope Bittrex add margin trading soon. Still waiting on my Dnotes has been like 5 days now and some are waiting over a month for their money insane. Why are still 25000 people using it?
hero member
Activity: 2730
Merit: 632
August 10, 2017, 09:48:13 AM
#37
Is there no one from poloniex support grp on this forum or what?

So many fking complaints and no answer....

Once again lesson learned keep your money in personal wallets! Transfer on exchanges for gambling purposes only!
Nice words you have there. It do really sucks that poloniex having no word into these issues arising in the community regarding into their service. Never really keep your money on exchanges if you dont really like to have problems on withdrawing it and you will really experience such thing. It would really be a gamble if you do decide to transfer money on those sites.
newbie
Activity: 32
Merit: 0
August 10, 2017, 06:54:18 AM
#36
Is there no one from poloniex support grp on this forum or what?

So many fking complaints and no answer....

Once again lesson learned keep your money in personal wallets! Transfer on exchanges for gambling purposes only!
sr. member
Activity: 2226
Merit: 347
August 09, 2017, 09:29:48 AM
#35
I think Johnny is dead!





May the soul rest in peace!

P.S. Support Ticket Filed on May 24th 2017!

Well, I broke the silence and again replied to the message, let's see if this will give me some results.
Just keep going buddy and pissed them off on to your replies until they would answer and what the heck for about 2 months support ticket hasnt been answered yet? They do suck now bigtime. Knowing poloniex back in the past their service is smooth and without any problems but on now they are facing lots of issues not only on support problems but also into their deposits and withdrawal processes. If they would continue this then for sure this would be the cause of their fall.
full member
Activity: 376
Merit: 103
Learner for Life!
August 09, 2017, 08:36:10 AM
#34
I think Johnny is dead!





May the soul rest in peace!

P.S. Support Ticket Filed on May 24th 2017!

Well, I broke the silence and again replied to the message, let's see if this will give me some results.
sr. member
Activity: 404
Merit: 252
August 09, 2017, 07:22:14 AM
#33
I think the number of poloniex support staff is very inadequate.
It is necessary to employ more employees in such a large exchange firm support team. Sad(

Yea Poloniex is not doing enough to keep their support up. Last ETC transaction took 1 week and guess what a DNotes transaction got missed by the system again who knows how long I must wait now. This is a serious issue and Poloniex needs to hire more support workers asap and fixes their deposits.

Currently, only Bittrex,c-cex and cryptopia are decent exchanges that have good support and are fast.
sr. member
Activity: 630
Merit: 252
August 04, 2017, 03:59:23 PM
#32
I think the number of poloniex support staff is very inadequate.
It is necessary to employ more employees in such a large exchange firm support team. Sad(
full member
Activity: 376
Merit: 103
Learner for Life!
August 04, 2017, 02:13:47 PM
#31
I think Johnny is dead!





May the soul rest in peace!

P.S. Support Ticket Filed on May 24th 2017!
full member
Activity: 376
Merit: 103
Learner for Life!
August 02, 2017, 12:28:23 PM
#30
More than 2 months and still no replies!
sr. member
Activity: 616
Merit: 252
August 02, 2017, 12:21:02 PM
#29
Did Anyone get a reply from poloniex within the last month?
Im still waiting for my case to be answered. What more should i do to get my lidt coins back?
full member
Activity: 308
Merit: 105
July 22, 2017, 05:57:15 PM
#28
I sent in support of poloniex requests 2 times, unfortunately my tickets were unanswered. Apparently they maybe have a huge shortage of personnel, or they ignore the messages from users. Although for an organization registered in America, this behavior is very atypical.
full member
Activity: 376
Merit: 103
Learner for Life!
July 21, 2017, 08:59:32 AM
#27
You could try posting about your problem on the following thread:

https://www.reddit.com/r/BitcoinMarkets/comments/6foeqy/exchange_issues_megathread_poloniex/

Mention all your ticket numbers, and also add the following  /u/mike-poloniex to your comment as it will send a personal message to him

Thanks for the info mate, just posted my 2 months pending ticket, let's see if I get any results.
legendary
Activity: 1652
Merit: 1088
CryptoTalk.Org - Get Paid for every Post!
July 21, 2017, 08:52:56 AM
#26
Poloniex support activity is really going down the drain. Are they still processing tickets or not?

They're still processing tivkets, they have a backlog. And the backlog isn't helped by people posting multiple tickets, which just go into teh queue behind the original ticket.

You could try posting about your problem on the following thread:

https://www.reddit.com/r/BitcoinMarkets/comments/6foeqy/exchange_issues_megathread_poloniex/

Mention all your ticket numbers, and also add the following  /u/mike-poloniex to your comment as it will send a personal message to him
full member
Activity: 213
Merit: 100
July 21, 2017, 06:28:24 AM
#25
Poloniex support activity is really going down the drain. Are they still processing tickets or not?
legendary
Activity: 2240
Merit: 1112
LLP Programming & Electronics
July 13, 2017, 07:18:58 PM
#24
Poloniex going as scam

...Days 4  Still wait for ETC deposit.    I finish mine to poloniex wallet.
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