Okay thanks for your sample info.
Finally, there's a bug that happens occasionally where the balance is updated for a loss when you've won. I think it's just a display bug, and that the real balance is OK.
goldenslotYes sometimes that happens if you are betting way too fast
Or when the Server has too much load.
Still, shouldn't this be something the developing team should be improving on? The fault in the system may deter new players from trusting your site, and in any way it would be more professional to have even the 'little things' if you can call it that, absolutely bang on, keeping up with the reputable reputation
This is actually the way many large exchanges and gambling sites have their betting engines set up.
When its a high load gambling site such as primedice they might have different servers and engines for different site operations. So the lower level engine might be the one that actually is the dice game itself while the secondary level engines might be displaying the balances, statistics, chats, etc.
Many sites have overload issues if you want another site that has this issue its the large Bitcoin futures exchange called Bitmex. When there is a bitcoin pump or dump the server is usually overloaded by the UI. However usually the API works and if you need to exit a position as an emergency there is an option which will market close your trade which provides a direct connection to the trading engine and your trade gets executed instead of being stuck in a backlog.
So there is nothing really wrong with the site and I don't think people will be leaving it because they aren't actually cheating people. Its just an overload and it happens even on Netflix or Facebook from time to time.
I agree with you that lagging and clogging of the system may happen at times of high demand, a feature that as you said can be experienced even on higher websites, but at the end of the day it does not detract from the fact that it still represents a system inefficiency, exacerbated by limited computing power.
At least, there is a way to modulate this delay through the settings, something I wasn't quite familiar with, and I suppose this can be a perfect use for the impatient users