Well, I really didn't want to post this but I am forced to. On Sunday morning (60+ hours ago) I played on PrimeDice and my withdrawal was rather large, over 35 bitcoins. The withdrawal was not sent immediately like most, it said "pending manual review". I contacted support and was told to "please be patient". Nothing came through Monday morning so I contacted support again and was given the same shit response of "please be patient". It is now Tuesday night and my withdrawal STILL has not been sent. Something seems fishy. Support responded AGAIN after I opened new tickets and said "Stunna just got back from vacation and will handle it very soon" but that was this morning, over 12 hours ago. STILL no bitcoins have been sent to me. Why?
Word of advice to all: until this is resolved I would use extreme caution with PrimeDice. There is NO REASON at all to make a withdrawal wait this long. I will update this post and thread if my withdrawal is ever sent.
~snip~
It is now Wednesday morning and it has been 3 days, still no update from Stunna or any admin and my withdrawal has still not been sent. Put in more support tickets, this time not being so nice.
Edward will reply to you very soon.
Sorry for the inconvenience. There is more to it than just simple cashout.
If it was just a cashout you would get it instantly.
New reply from support, sounds like more bullshit:
"Hey,
We will need couple of more information's from you.
Do you have any other accounts on primedice?
And can you give us usernames?
Regards,
Mladen"
No, I do not have any other accounts or usernames.
Than send that to support, if you've done nothing wrong like having insight in the secret seed or such they will pay you out. Hope it's sorted out soon for you.
And btw they can see all your tips to other accounts and if you used a VPN also tell them, many users use it and double IP's are common then.
We are used to this kind of shit from primedice. One funny thing is that they will not ask you for further details if you deposit a large amount of bitcoins. The problem will come in when you want to withdraw. It means they want to deposit a large amount and lose. If you win and want to withdraw, you will go through a lot of problems with their support.