I don't need to explain that. What has happened has happened and we are dealing wih the consequences. if we are ever obligated to provide specifics then we will. My number one goal is to take care of the customers and I will spend every last ounce of resources to do that. Why else do you think I would be sitting here 10 minutes before New Years? I obviously want to see continued success in this company, and I believe it's possible.
One Definition of a "Sociopath" from http://dictionary.reference.com/browse/sociopath :
"A person with a psychopathic personality whose behavior is antisocial, often criminal, and who lacks a sense of moral responsibility or social conscience".
No, of course you don't need to explain anything ... sheesh