A couple of months ago, an underage friend of mine had funds locked in their Rollbit account. I know this wasn’t ideal, but in good faith, I decided to try to help him by completing the KYC on his behalf, hoping to help him access his funds and close the account. To be clear, there was no fraudulent intent or involvement in anything suspicious like money laundering—just me trying to help a friend in a bit of a predicament.
Rollbit’s team, including a representative named Razer, quickly recognised that the KYC was not from the account owner. The KYC was rejected, and they specifically requested that the account holder themselves complete the KYC to proceed (
https://imgur.com/a/Y0xJ1OH). This step clearly shows that Rollbit acknowledged the account did not belong to me, and it ended up working out – my friend was able to withdraw his funds, and the account was then closed.
So in contrary, are you trying to tell us that after your KYC was rejected, your friend used his, which got accepted and withdrawer was enabled? Is that what you mean? Because judging from the whole scenario, I doubt this statement kind of sound suspicious, due to the fact that if your friend did had verifiable documents which could be use for KYC, what was actually the need asking you? Can you elaborate more on this?
Fast forward, I decided to create my own Rollbit account, made a $1,2000 deposit, and completed KYC under my name, thinking everything was straightforward. However, shortly after, I was hit with a ban for "ban evasion." Along with the ban, Rollbit seized $1,200 of my funds. I reached out to explain the situation, but they maintained the ban and refused to release the funds. (
https://imgur.com/a/F5JreBb)
For me, I will say it's actually your fault for not sticking to the casino's rules and regulations, and you can't blame Rollbit casino if you are charged for going against the rules of account evasion. Because this is one of the silly mistakes newbie gamblers make, thinking they could outsmart casinos in situations like this, only to pretend to be innocent when been caught. Hence, the only suggestion I can make is for you to write an appeal to Rollbit casino, acknowledging your offense and pleading for your account to be unbanned. Which is likely going to be a 50/50 chance.