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Topic: Rollbit.com | Crypto's Most Rewarding Casino 👑 - page 6. (Read 62272 times)

hero member
Activity: 2744
Merit: 761
Burpaaa
It looks like this thread is infested with customer complaints recently which doesn't really paint a good picture for Rollbit regardless of whether the complaints themselves are genuine or not.

They need to minimise these complaints within this thread by addressing them through some team member now and then at the very least if you ask me.

There’s a possibility that all this users are connected since the recent issue is related to a certain tip that cause him to freeze his account right after receiving it. This consecutive scam accusation without any solid proof and already have verdict with the casino representative via chat support looks like they are using Bitcointalk to get support for their case which I have no objection they really don’t do anything.

The only shady is that all of them has similarity of freezing/banned account. The reps here  really need to answer this to stop this series of accusations.
newbie
Activity: 12
Merit: 0
It looks like this thread is infested with customer complaints recently which doesn't really paint a good picture for Rollbit regardless of whether the complaints themselves are genuine or not.

They need to minimise these complaints within this thread by addressing them through some team member now and then at the very least if you ask me.

i didnt even know more people have my issue
i just hope they will help me since i really didnt break the rules.. and they can check it easly i am just really mad about how thier live support treated me and their live support sucks ass
hero member
Activity: 3038
Merit: 969
www.Crypto.Games: Multiple coins, multiple games
It looks like this thread is infested with customer complaints recently which doesn't really paint a good picture for Rollbit regardless of whether the complaints themselves are genuine or not.

They need to minimise these complaints within this thread by addressing them through some team member now and then at the very least if you ask me.
newbie
Activity: 12
Merit: 0
buddy my brother got banned for some reason
Any chance your brother used the same wifi network or even device to access his Rollbit account, just like you did?
If he did, then they (Rollbit) believe that you are the same person. Most casinos prohibit multi-accounting, especially if one account was banned. Good luck convincing that he was your brother and you are you.

I also have a feeling that "tip" might have caused you some trouble. Again, maybe they think the tip sender and the receiver are the same person. We don't know for sure. Only you and Rollbit technical stuff know better.

the device i use is a pc and only a pc and its a new one to.
he never login from my pc cuz i didnt even seen him for a few month..
and about the ip he never login from my ip to but i might login ones or twice from my parents house which he was playing from there so thats what might be the issue i need razer here to check it all out..


and the tip i got was random from some diamond dude in chat that tip to a lot of people not just me so no issue there bro .
and i proved them i am not the same person by providing my id and driver license.. + live camera g..

i dont mind give them any info they want even my address g i just want to play on rollbit and have fun i didnt broke any rules g and i didnt even know my famliy member was banned until i got the ban and asked him
copper member
Activity: 1960
Merit: 1638
Top Crypto Casino
buddy my brother got banned for some reason
Any chance your brother used the same wifi network or even device to access his Rollbit account, just like you did?
If he did, then they (Rollbit) believe that you are the same person. Most casinos prohibit multi-accounting, especially if one account was banned. Good luck convincing that he was your brother and you are you.

I also have a feeling that "tip" might have caused you some trouble. Again, maybe they think the tip sender and the receiver are the same person. We don't know for sure. Only you and Rollbit technical staff know better.
newbie
Activity: 12
Merit: 0
PM/Chat Logs: there is no need for that
posting this would actually give more context about your issue.

Additional Notes: i just dont understand why i got banned they didnt even said what was the reason for the ban tho
you said it yourself, they banned you because according to them you have been previously(or at least the IP you use) banned from their gambling site before. but whether they are telling the truth or not, I don't know, I am just saying that they told you the reason for your ban.

buddy my brother got banned for some reason idk and i would like razer to check why he did .. and i send them my id and my driver license and i did live camera to prove everything..
but im still banned..
i want to hear what razer have to say about it at least hopefully he will be able to give me my money back 500 for me its a lot of money and i personally did nothing wrong so i would like to see what he's got to say

and also regardless i would like them to see if i can get my 500 back and if i can get it + my account back will be good .. the reason im actully mad af about it . its cuz i didnt had anything to do with my famliy member ban and i came to play here and they let me depo my money too they should have not let me depo if i am banned only when i was trying to cash i got ban.. they know damn well how to take my depo but when u win they dont let u cash out like what is this bs
legendary
Activity: 2310
Merit: 1074
PM/Chat Logs: there is no need for that
posting this would actually give more context about your issue.

Additional Notes: i just dont understand why i got banned they didnt even said what was the reason for the ban tho
you said it yourself, they banned you because according to them you have been previously(or at least the IP you use) banned from their gambling site before. but whether they are telling the truth or not, I don't know, I am just saying that they told you the reason for your ban.
newbie
Activity: 12
Merit: 0
did not bet? i depo a few times and lost all bro..

500 is a lot for me ofc ima cash it out like what are u even sayin
I did not imply about your past bet with money from your deposits.

I meant bet with $500 you receive from someone's tip. Did you bet with it or only receive it and submit a withdrawal request?

the secend i got it i was excited af so i try to cash 480 and leave 20. to play
but the secend i try to do that i was log out and was banned.. after even kyc..

i dont know what to do i did nothing wrong
sr. member
Activity: 658
Merit: 354
I stand with Ukraine!
did not bet? i depo a few times and lost all bro..

500 is a lot for me ofc ima cash it out like what are u even sayin
I did not imply about your past bet with money from your deposits.

I meant bet with $500 you receive from someone's tip. Did you bet with it or only receive it and submit a withdrawal request?

and btw i was talking to some dude in chat that won big and diamond.. and he tipped me 500. i dont know him just a kind person..
Don't know each other and tip you $500, is it too good to be true?
newbie
Activity: 12
Merit: 0
Amount Scammed:500$

Payment Method:it was a tip from someone so no payment mod the admin can see the tip in my account tho..

my email is [email protected] on rollbit in case u need this to check it out
Posting your email here will trigger more spam and scam emails to you.

You got tipping from someone and did not bet, just want to withdraw shortly after that. It is weird enough to trigger investigation on your account.

I feel strange that if you and the sender of tip knew each other, it is safer and better for the sender to send it directly to your Bitcoin address, not to your Rollbit account.

did not bet? i depo a few times and lost all bro..

500 is a lot for me ofc ima cash it out like what are u even sayin

and btw i was talking to some dude in chat that won big and diamond.. and he tipped me 500. i dont know him just a kind person..
what do u mean when u say better if he send it to my btc address.. i didnt even know he was gonna tip me g.
sr. member
Activity: 658
Merit: 354
I stand with Ukraine!
Amount Scammed:500$

Payment Method:it was a tip from someone so no payment mod the admin can see the tip in my account tho..

my email is [email protected] on rollbit in case u need this to check it out
Posting your email here will trigger more spam and scam emails to you. If you are worry about the risk, edit your post and delete the email address.

You got tipping from someone and did not bet, just want to withdraw shortly after that. It is weird enough to trigger investigation on your account.

I feel strange that if you and the sender of tip knew each other, it is safer and better for the sender to send it directly to your Bitcoin address, not to your Rollbit account.

Who is someone in this context ?
newbie
Activity: 12
Merit: 0
i got scammed for 500$ and my account banned plz help here whats happend..


What happened:: long story short i got tipped 500 from someone . went to the withdraw page try to withdraw and my account got locked and banned..
after this  they said they will open my account to kyc.
i did kyc as they ask and they said i was banned before there so they banned me again. now i never was banned before there i think one of my famliy member was but i am not in touch with him anymore..
my id and everything i provided to them was never in rollbit and i never got banned or anything. also i did played there and did a few depo and lost them all. but the secend i try to do my first cashout i get banned and the 500 gone from the balance and their support said nothing to add here and ignore me and they dont reply no more.. i just want to be able to play on rollbit and get my money back i never did nothing wrong!.

Scammers Profile Link: there is no profile to rollbit..

Reference Link: i dont even have anything to prove it cuz they blocked my account so i cant even login and screenshot everything needed.. i need razer here to help out

Amount Scammed:500$

Payment Method:it was a tip from someone so no payment mod the admin can see the tip in my account tho..

my email is [email protected] on rollbit in case u need this to check it out

Proof of Payment: ..

PM/Chat Logs: there is no need for that

Additional Notes: i just dont understand why i got banned they didnt even said what was the reason for the ban tho

the 500 was a tip from a buddy people can tip each other on rollbit.. so he did and i try to cash and well got banned and money gone funny i did kyc as they ask and still banned
sr. member
Activity: 602
Merit: 387
Rollbit - the casino for you. Take $RLB token!
I understand Rollbit is reviewing your account related to sports bets.  This seems pretty standard - many gambling sites will look closer at accounts with a lot of action on sports.  No need to stress too much and  if you've done nothing sketchy, it should get cleared up.  Rollbit has a good reputation overall, so I'd expect them to be fair and reasonable here. 
The review, investigation takes time and if it is an escalated process, it will take more time to handle it carefully without mistake. The user can wait for an official response from the team later and I believe when the team release their conclusion and answer to the user, it will be a final one.

They have good business and reputation so they will not want to make mistake to harm their reputation and business.

Quote
Just hang tight for now.  The review may take some time, but if your conscience is clean it'll probably work out fine in the end.  Try to be patient - getting worked up over it wont help move things along.  Hopefully you'll get an update from them soon.
I agree with you. Waiting for the response, and in the mean time, let's stay calm. If the case is on the user, he will receive money when the review is finished. Creating many complains wont' help anything because the root is at the account and bets, not complains.
hero member
Activity: 1414
Merit: 915
🇺🇦 Glory to Ukraine!
I have only bet on the biggest leauges and games. Nothing shady, sadly ive won a few thousand.. They have provided no other information than that is has been escalated. If I had knew that they would do these kinds of things, I would never have deposited there in the first place. But now im quite concerned after reading all the threads about Rollbit in this forum.

I understand Rollbit is reviewing your account related to sports bets.  This seems pretty standard - many gambling sites will look closer at accounts with a lot of action on sports.  No need to stress too much and  if you've done nothing sketchy, it should get cleared up.  Rollbit has a good reputation overall, so I'd expect them to be fair and reasonable here. 

Just hang tight for now.  The review may take some time, but if your conscience is clean it'll probably work out fine in the end.  Try to be patient - getting worked up over it wont help move things along.  Hopefully you'll get an update from them soon.
legendary
Activity: 2394
Merit: 1848
Leading Crypto Sports Betting & Casino Platform
I have only bet on the biggest leauges and games. Nothing shady, sadly ive won a few thousand.. They have provided no other information than that is has been escalated. If I had knew that they would do these kinds of things, I would never have deposited there in the first place. But now im quite concerned after reading all the threads about Rollbit in this forum.

As they have already told you, it is just a matter of waiting why they did that to you, they do not do it for the sake of doing it, it must be that they saw something that is not appropriate, perhaps there is something that does not add up, as they have told you, if you used a VPN or if you used a proxy, something that may have broken the rules and that maybe you didn't know sometimes things like this happen, but in what I have seen from Rollbit they are not Cheaters nor are they People Who do things like that the customers just to make them bother, I could attest to this casino, they are very careful, sometimes we just think we enter a place like this and do something that is not allowed and well we didn't know it, maybe sometimes the Casinos have rules that are very Delicate or something, or you simply didn't read the Tos and that particular rule could have been violated, because things really are like that in the casino.

As much as Rollbit is like any other casino here in the forum, where your Children are very active, this is the advantage you have to be able to expose some problems that do not escalate as they are, here you already have the attention, perhaps your case is being thoroughly Reviewed , sometimes things can look bad or very unfair, but remember that this is dealing with money and things with money are very delicate and cainso people are also very jealous with their rules, also when things are done to them they can take that attitude alone to know if things were done well or badly.

To be clearer, the rules must be very clear, you Cannot do anything else but wait, they will surely tell you why they took that attitude and as they are at Rollbit, they will give you a Solution, keep up to date with your email or I even think that here in the hiop you have to say something so that you can have peace of mind, I just hope that your problem is resolved soon, because it is not pleasant that something like this happens to anyone, maybe they will reach a good agreement.
sr. member
Activity: 490
Merit: 308
-snip


Just had to share it here... Thx Rollbit!

If you are more into sportsbetting than Sports Rollbots would be a better option for you since you could get free bets from it but yeah the price is higher compared to the usual Rollbots. It might take a while to break even from Sports Rollbots because they only give those free bets monthly but if you intend to keep them for a while then its a good choice as well

Lol now I looks like a sales person for Rollbit because I kept on recommending their stuff lol
There is nothing in what you are doing so be rest assured that it's actually worth it for the people you are referring it for, for me I believe in making your own research on any sport game you want to play.
Quote
If you did not something wrong, you do not need to worry because I believe Rollbit is a reputable casino that will not do something bad to their players.
Well this is one of the reasons I like betting on reputable casino that have been recognize like Rollbit, because I believe I don't cheat and won't cheat any casino so any delay of my funds will definitely be from their own end.
newbie
Activity: 13
Merit: 0
 I'm only betting on soccer, NBA and some random esport. No von, but I use phone, and different computers from time to time. They still haven't replied in any form. My money is still witheld for no apparent reason.
hero member
Activity: 3038
Merit: 969
www.Crypto.Games: Multiple coins, multiple games
I have only bet on the biggest leauges and games. Nothing shady, sadly ive won a few thousand.. They have provided no other information than that is has been escalated. If I had knew that they would do these kinds of things, I would never have deposited there in the first place. But now im quite concerned after reading all the threads about Rollbit in this forum.
That's weird. Betting consistently on lower level leagues is usually what is considered fishy by gambling sites which is why I am surprised to hear that they froze your funds even though you stuck to popular leagues.

Did you arb or something? Did you use a VPN to access the site? Whatever the issue, you deserve a proper reason for this sort of treatment.
newbie
Activity: 8
Merit: 0
I have only bet on the biggest leauges and games. Nothing shady, sadly ive won a few thousand.. They have provided no other information than that is has been escalated. If I had knew that they would do these kinds of things, I would never have deposited there in the first place. But now im quite concerned after reading all the threads about Rollbit in this forum.
legendary
Activity: 3458
Merit: 1350
I dont understand why they will treat their customers like crap.. All ive done is bet on sports, and won a few thousand. Now i dont have access to my money, and they dont seem interested at all in giving me an explanation.. Imagine your bank doing that to you. Now my weekend is ruined, not knowing why my money is held hostage. I have also done verification lvl 1-3 wich they asked for a few weeks ago.

I guess they are doing investigation with your bets on sports, I think it is not something new because many other sites do the same thing for a special case especially if it is all related to sports bets.
Nothing you can do now except waiting, but is it true that they did not tell you what is the reason behind it?
Usually a casino will tell players about the reason or at least give an estimation on how long they need to do it.
Maybe you need to ask them how long you need to wait if they did not tell you yet.
If you did not something wrong, you do not need to worry because I believe Rollbit is a reputable casino that will not do something bad to their players. ]
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