I have only bet on the biggest leauges and games. Nothing shady, sadly ive won a few thousand.. They have provided no other information than that is has been escalated. If I had knew that they would do these kinds of things, I would never have deposited there in the first place. But now im quite concerned after reading all the threads about Rollbit in this forum.
As they have already told you, it is just a matter of waiting why they did that to you, they do not do it for the sake of doing it, it must be that they saw something that is not appropriate, perhaps there is something that does not add up, as they have told you, if you used a VPN or if you used a proxy, something that may have broken the rules and that maybe you didn't know sometimes things like this happen, but in what I have seen from Rollbit they are not Cheaters nor are they People Who do things like that the customers just to make them bother, I could attest to this casino, they are very careful, sometimes we just think we enter a place like this and do something that is not allowed and well we didn't know it, maybe sometimes the Casinos have rules that are very Delicate or something, or you simply didn't read the Tos and that particular rule could have been violated, because things really are like that in the casino.
As much as Rollbit is like any other casino here in the forum, where your Children are very active, this is the advantage you have to be able to expose some problems that do not escalate as they are, here you already have the attention, perhaps your case is being thoroughly Reviewed , sometimes things can look bad or very unfair, but remember that this is dealing with money and things with money are very delicate and cainso people are also very jealous with their rules, also when things are done to them they can take that attitude alone to know if things were done well or badly.
To be clearer, the rules must be very clear, you Cannot do anything else but wait, they will surely tell you why they took that attitude and as they are at Rollbit, they will give you a Solution, keep up to date with your email or I even think that here in the hiop you have to say something so that you can have peace of mind, I just hope that your problem is resolved soon, because it is not pleasant that something like this happens to anyone, maybe they will reach a good agreement.