Roobet.com | Crypto’s Fastest Growing Casino 🦘 - page 308.

aysg76

legendary

Activity: 1960

Merit: 2124

Quote from: $crypto$ on June 26, 2021, 11:28:20 AM

Quote from: hd49728 on June 26, 2021, 12:32:14 AM

Quote from: Furious 7 on June 25, 2021, 02:23:55 PM

Every major gambling site will certainly have fast support and the staff will be placed in various fields and if a problem occurs, of course, the support staff will respond faster to solve the problem, I think there are no serious complaints about this so that's all OK, I'm like you, the problem was resolved in just 5 minutes, meaning their support is very responsive to every client who has a problem.

Fast support is good to help service becomes more reliable and friendly. People will look at scam accusation, complaints or compliments on support to see how one service looks like. It is good to know your problem was supported quickly and resolved very fast as well.

The roobet support is indeed very fast and I admit it is reliable, often has minor issues but it's all resolved.

Quote from: hd49728 on June 26, 2021, 12:32:14 AM

Quote

I think it's only natural that the delay of the withdrawal is delayed a little maybe it's because of the slow confirmation of the block or indeed something else so it can't be faulted that the direct support will wait a little more at some point and it will definitely be sent to the withdrawn wallet.

Withdrawal requests on big services usually will be handled automatically. Only big withdrawal requests will be considered deeper and might go through manual processes that take longer Pending time. When such big withdrawal requests are approved, transactions will be broadcasted immediately.

On big gambling sites, withdrawals are almost immediately.

If the withdrawal request is in large quantities, it is only natural that it must be processed manually, the team will definitely check so that no one is cheating with the large withdrawal so that it will take a long time to process it. Even I am aware of this, but normally withdrawal normally will be fine no need to worry.

The support team is responsive for Roobet casino and that's why they are running successfully from the past year and most of the issues are resolved within short span of time.If they are not responding then it might be that the issue is not of major concern or thay require quick actions like I was reading a post which says they do not respond on twiiter but they are just giving codes and information sharing on that platform as no official support team is present there.You must go through proper channel for queries if any and they will respond.Talking about major withdrawal request it will take some time as they need to comply with AML policy and monitor the overall withdrawal themselves that could take time so not an issue if you have win it in legit manner.

dezoel

legendary

Activity: 2044

Merit: 1075

Leading Crypto Sports Betting & Casino Platform

Quote from: hd49728 on June 26, 2021, 12:32:14 AM

Quote from: Furious 7 on June 25, 2021, 02:23:55 PM

Every major gambling site will certainly have fast support and the staff will be placed in various fields and if a problem occurs, of course, the support staff will respond faster to solve the problem, I think there are no serious complaints about this so that's all OK, I'm like you, the problem was resolved in just 5 minutes, meaning their support is very responsive to every client who has a problem.

Fast support is good to help service becomes more reliable and friendly. People will look at scam accusation, complaints or compliments on support to see how one service looks like. It is good to know your problem was supported quickly and resolved very fast as well.

Honestly fast support is the key to a great place, without that we are not going to end up seeing something marvelous, no place could do everything else perfect and have a bad support and still be good. You could literally spend a million dollars on the website making (coding and design and stuff) and a million dollars on marketing, have the best promotions best bonuses and basically everything perfect, without the support you are going to suck.

This is why I think it is obvious that we should be focusing on something that is more support related in every single place. I do not mean to say roobet has a bad support, but they certainly do not have their support as well as their other stuff, look at their promotions and competitions and marketing, they are a mile better than the support, hence why there is a chance they can improve it as well.

$crypto$

legendary

Activity: 2394

Merit: 1049

Smart is not enough, there must be skills

Quote from: hd49728 on June 26, 2021, 12:32:14 AM

Quote from: Furious 7 on June 25, 2021, 02:23:55 PM

Every major gambling site will certainly have fast support and the staff will be placed in various fields and if a problem occurs, of course, the support staff will respond faster to solve the problem, I think there are no serious complaints about this so that's all OK, I'm like you, the problem was resolved in just 5 minutes, meaning their support is very responsive to every client who has a problem.

Fast support is good to help service becomes more reliable and friendly. People will look at scam accusation, complaints or compliments on support to see how one service looks like. It is good to know your problem was supported quickly and resolved very fast as well.

The roobet support is indeed very fast and I admit it is reliable, often has minor issues but it's all resolved.

Quote from: hd49728 on June 26, 2021, 12:32:14 AM

Quote

I think it's only natural that the delay of the withdrawal is delayed a little maybe it's because of the slow confirmation of the block or indeed something else so it can't be faulted that the direct support will wait a little more at some point and it will definitely be sent to the withdrawn wallet.

Withdrawal requests on big services usually will be handled automatically. Only big withdrawal requests will be considered deeper and might go through manual processes that take longer Pending time. When such big withdrawal requests are approved, transactions will be broadcasted immediately.

On big gambling sites, withdrawals are almost immediately.

If the withdrawal request is in large quantities, it is only natural that it must be processed manually, the team will definitely check so that no one is cheating with the large withdrawal so that it will take a long time to process it. Even I am aware of this, but normally withdrawal normally will be fine no need to worry.

hd49728

legendary

Activity: 2044

Merit: 1018

Not your keys, not your coins!

Quote from: Furious 7 on June 25, 2021, 02:23:55 PM

Every major gambling site will certainly have fast support and the staff will be placed in various fields and if a problem occurs, of course, the support staff will respond faster to solve the problem, I think there are no serious complaints about this so that's all OK, I'm like you, the problem was resolved in just 5 minutes, meaning their support is very responsive to every client who has a problem.

Fast support is good to help service becomes more reliable and friendly. People will look at scam accusation, complaints or compliments on support to see how one service looks like. It is good to know your problem was supported quickly and resolved very fast as well.

Quote

I think it's only natural that the delay of the withdrawal is delayed a little maybe it's because of the slow confirmation of the block or indeed something else so it can't be faulted that the direct support will wait a little more at some point and it will definitely be sent to the withdrawn wallet.

Withdrawal requests on big services usually will be handled automatically. Only big withdrawal requests will be considered deeper and might go through manual processes that take longer Pending time. When such big withdrawal requests are approved, transactions will be broadcasted immediately.

On big gambling sites, withdrawals are almost immediately.

Furious 7

hero member

Activity: 2856

Merit: 644

https://duelbits.com/

Quote from: Hamphser on June 23, 2021, 07:34:52 PM

Quote from: ?? on ??

Quote from: Text on June 21, 2021, 08:31:27 AM

-skip-

Actually their support is quite active because when i had experienced some delays with my withdrawals then i tend to contact them directly and make out some response out of 5 minutes as far as i remember and i do tell off my issue and they had resolved out the issue or problem with ease.

Sometimes we should consider too the operation times on where these supports are mainly active but its just odd if thats the case that there are no support to respond on a big and popular site like this.

They should at least put some emphasis or focus when it comes to that area.

Every major gambling site will certainly have fast support and the staff will be placed in various fields and if a problem occurs, of course, the support staff will respond faster to solve the problem, I think there are no serious complaints about this so that's all OK, I'm like you, the problem was resolved in just 5 minutes, meaning their support is very responsive to every client who has a problem.

I think it's only natural that the delay of the withdrawal is delayed a little maybe it's because of the slow confirmation of the block or indeed something else so it can't be faulted that the direct support will wait a little more at some point and it will definitely be sent to the withdrawn wallet.

In fact, I believe that popular gambling sites will definitely solve the problem well and quickly.

dezoel

legendary

Activity: 2044

Merit: 1075

Leading Crypto Sports Betting & Casino Platform

Quote from: Hamphser on June 23, 2021, 07:34:52 PM

Actually their support is quite active because when i had experienced some delays with my withdrawals then i tend to contact them directly and make out some response out of 5 minutes as far as i remember and i do tell off my issue and they had resolved out the issue or problem with ease.

Sometimes we should consider too the operation times on where these supports are mainly active but its just odd if thats the case that there are no support to respond on a big and popular site like this.

They should at least put some emphasis or focus when it comes to that area.

I do believe that it is not about the number of support staff, it is a casino and usually the problems are not that tricky at all and no matter how great of a support staff you are, in the end if there is a technical problem you send it to the technical people who handle that kind of stuff.

It means just one person, at the top of every support staff, organizing everything, and pressuring everyone at other parts like IT or coders simply, and keep checking which complaint is solved and which is not would be enough, hell just one person would be enough, just check every complaint from every source and keep delegating it to the parts in company that should take a look at it and according to result write back a response, that's it. It is a simple job when given the correct tools and you have the experience in it, it is very very difficult with 100 people if they are new and do not have the tools.

Hamphser

sr. member

Activity: 2506

Merit: 328

Quote from: ?? on ??

Quote from: Text on June 21, 2021, 08:31:27 AM

You can also send a private message to their Twitter account that I once did when I requested something from them related to my account. In their promotional tweets, they don't pay attention to the comments there, especially if the concern is not related, even though maybe other sites are the same. Also, Hhampuz is here and he said that he will report to the teams when there are grievances in their thread that are lacking in awareness.

There's a lot of way to communicate with them but if you are are having a hard time communicating them using the support on their site then I believe there's something wrong though we can really ask Hhampuz for some help but having a great support coming from the team are still better. If you are experiencing problem, use all the communications as much as possible until they hear your concern.

Actually their support is quite active because when i had experienced some delays with my withdrawals then i tend to contact them directly and make out some response out of 5 minutes as far as i remember and i do tell off my issue and they had resolved out the issue or problem with ease.

Sometimes we should consider too the operation times on where these supports are mainly active but its just odd if thats the case that there are no support to respond on a big and popular site like this.

They should at least put some emphasis or focus when it comes to that area.

dezoel

legendary

Activity: 2044

Merit: 1075

Leading Crypto Sports Betting & Casino Platform

Quote from: LUCKMCFLY on June 22, 2021, 08:01:08 PM

mostly when social media accounts are handled they are only for promotions, in fact it is possible that they have a manager only for social networks, and they may not have the ability to solve technical or other problems, without However, it is best for them to escalate the problems to the relevant department so that they can attack the problem and give the best response to the client. In general terms I have never had problems like this with Roobet, and as many have said Hhampuz has a lot of experience and is giving them support so that those problems have quick solutions.

You could also have a support social media account as well. There are many companies in the world who have multiple social media accounts, let's take twitter into account, you could have @roobet and @roobetsupport and @roobetpromotion and @roobetmemes or whatever else you want, there is really nothing that can stop you from having multiple twitter accounts. So, you use one of them for official announcements and all that, while you use the support one for your support.

People who are in charge of the official one (a social media manager for example) would not be in charge of support, and there will be a different type of person in charge of support twitter account who will personally take care of everything and help people and track all the problems. That way you can help people 10x more efficiently with just one more twitter account, quite simple solution.

hd49728

legendary

Activity: 2044

Merit: 1018

Not your keys, not your coins!

Quote from: Reatim on June 23, 2021, 05:22:37 AM

every service required fee and that is all gamblers know of course because we may win and we may lose so the service must be implemented and this issue comes high when the market bullied and the price of Bitcoin increase so high that the miner collect also high fee from their works.

Accept fees on any service before you use it. Banks, crypto exchanges, crypto gambling sites, you must be awared of service fees, accept them, and ToS before you begin to use it.

Fees can be a big problems months ago but now they are cheaper but I appreciated discussions because fees will return to expensive levels. Only diversify options with more altcoins can help. Services can not waive withdrawal fee or fix transaction fees on other blockchains that they don't own or did not create.

Quote

It is gambling mate so either big capital or small still luck will let you win that's why even that 10-20 dollars capital can be played in some areas still that is gambling and the opportunity to win or lose is always there.

Gambling responsibly is mandatory and it means you are ready for your lose with gambling. $10 or $20, don't gamble if you feel it is a big money and can afford to lose it.

kotajikikox

full member

Activity: 2408

Merit: 213

★Bitvest.io★ Play Plinko or Invest!

Quote from: SirLancelot on June 22, 2021, 04:06:21 PM

Quote from: kotajikikox on June 22, 2021, 04:22:19 AM

Quote from: semobo on June 22, 2021, 02:17:45 AM

At the moment TRON is capable of completing 2000 transactions per second and the number of transactions created on this mempool was less than 2000, but what if 200K transactions on the TRON netwrok every second, the transaction cost will increase so that the transaction fee will also be increased that is why each coin may face the network fee issue when the transactions are at its peak.

actually you have just broaden the topic , I am pointing in increasing of the fees though it sometimes cause by congestion but not literally every time.

and comparing to Bitcoin and ethereum tron and dogecoin may increase but peanut amount than those 2 so there are nothing to furthermore here .

Try to extend your post in other topic because there is more valuable in some place than here.

anyway thanks for the input ,appreciated ..

I believe it is quite valuable here considering the hardship of the paying for each fee, you are paying a fee when you are depositing (not to roobet, but wherever you are depositing from) and you pay a fee when you are withdrawing, all related to roobet if you want to gamble.

Sure it is and i did not want to stop him from talking about that but what i said is he just broaden the topic that i have already discussed .

Quote

One of the biggest problems that casinos have right now is the fact that people who have under 10-20 dollars can't gamble in many places, they can gamble maybe in a few places if they are lucky but most places decline them indirectly by not putting in a great altcoin that can help them transact their currency easily without paying too much. In the topic of having 200k+ transactions in tron network, that would make it a bit more expensive, and it could be manually overridden to include more in a block as well however even at 2 million transactions per second it will undoubtedly still be cheaper than bitcoin.

Because there are games that requires High bets in which i believe is reasonable for the gambling site at the same time for the gambler also.

Reatim

sr. member

Activity: 2828

Merit: 357

Eloncoin.org - Mars, here we come!

Quote from: SirLancelot on June 22, 2021, 04:06:21 PM

I believe it is quite valuable here considering the hardship of the paying for each fee, you are paying a fee when you are depositing (not to roobet, but wherever you are depositing from) and you pay a fee when you are withdrawing, all related to roobet if you want to gamble.

every service required fee and that is all gamblers know of course because we may win and we may lose so the service must be implemented and this issue comes high when the market bullied and the price of Bitcoin increase so high that the miner collect also high fee from their works.

Quote

One of the biggest problems that casinos have right now is the fact that people who have under 10-20 dollars can't gamble in many places, they can gamble maybe in a few places if they are lucky but most places decline them indirectly by not putting in a great altcoin that can help them transact their currency easily without paying too much. In the topic of having 200k+ transactions in tron network, that would make it a bit more expensive, and it could be manually overridden to include more in a block as well however even at 2 million transactions per second it will undoubtedly still be cheaper than bitcoin.

It is gambling mate so either big capital or small still luck will let you win that's why even that 10-20 dollars capital can be played in some areas still that is gambling and the opportunity to win or lose is always there.

LUCKMCFLY

legendary

Activity: 2450

Merit: 1855

Leading Crypto Sports Betting & Casino Platform

Quote from: Furious 7 on June 21, 2021, 12:57:48 PM

Quote from: Text on June 21, 2021, 08:31:27 AM

You can also send a private message to their Twitter account that I once did when I requested something from them related to my account. In their promotional tweets, they don't pay attention to the comments there, especially if the concern is not related, even though maybe other sites are the same. Also, Hhampuz is here and he said that he will report to the teams when there are grievances in their thread that are lacking in awareness.

Twitter is only for promotions and other types if someone DMs on my roobet twitter it's very clear their response will be very slow and even no reply at all, I've even tried it on several other twitters but it doesn't respond, one thing roobet has provided a lot of support for complaints so I think with that feature alone it's clear and they will definitely respond faster there than DMs on twitter.

I agree with you, mostly when social media accounts are handled they are only for promotions, in fact it is possible that they have a manager only for social networks, and they may not have the ability to solve technical or other problems, without However, it is best for them to escalate the problems to the relevant department so that they can attack the problem and give the best response to the client. In general terms I have never had problems like this with Roobet, and as many have said Hhampuz has a lot of experience and is giving them support so that those problems have quick solutions.

stomachgrowls

hero member

Activity: 2856

Merit: 769

Quote from: aysg76 on June 22, 2021, 06:06:37 AM

Quote from: UserU on June 21, 2021, 01:13:17 PM

Quote from: Text on June 21, 2021, 08:31:27 AM

You can also send a private message to their Twitter account that I once did when I requested something from them related to my account. In their promotional tweets, they don't pay attention to the comments there, especially if the concern is not related, even though maybe other sites are the same. Also, Hhampuz is here and he said that he will report to the teams when there are grievances in their thread that are lacking in awareness.

If it wasn't for Hhampuz though, I doubt they would even bother with the players' plights on this thread. While he's pretty communicative, if the contract ends let's just say, things would be back to square one sans the campaign manager.

And absolutely-positioned's last post was made in August 2020. Almost 1 year of silence.

For the bolded part, I'm glad to say that that hardly happens on the site I was referring to earlier. Quite a rare scene

This is the benefits of diligent and reputed manager that they keep regular track of the threads and campaign they are managing.If you have any issue related to that site at first you can contact the support team and wait for reply and if there is no confirmation then you can contact the manager and ask him for his help and if it is valid and matter of concern the manager will communicate with the team to solve the issue.

Its not actually their responsibility since it is already out of the scope of their work since answering up people on their ANN thread is already a job of something else and this isnt actually part of managers job but out of courtesy and a bit part of the tradition where its a bit ethical to be done then
its no surprise that BM's would really care.

When maintaining a business then they should really be showing off activeness into their thread and this isnt only limited to this gambling site alone but in other sites as well because nothing beats out on an ANN thread which is really active on answering peoples queries.

SirLancelot

hero member

Activity: 2506

Merit: 582

"CoinPoker.com"

Quote from: kotajikikox on June 22, 2021, 04:22:19 AM

Quote from: semobo on June 22, 2021, 02:17:45 AM

At the moment TRON is capable of completing 2000 transactions per second and the number of transactions created on this mempool was less than 2000, but what if 200K transactions on the TRON netwrok every second, the transaction cost will increase so that the transaction fee will also be increased that is why each coin may face the network fee issue when the transactions are at its peak.

actually you have just broaden the topic , I am pointing in increasing of the fees though it sometimes cause by congestion but not literally every time.

and comparing to Bitcoin and ethereum tron and dogecoin may increase but peanut amount than those 2 so there are nothing to furthermore here .

Try to extend your post in other topic because there is more valuable in some place than here.

anyway thanks for the input ,appreciated ..

I believe it is quite valuable here considering the hardship of the paying for each fee, you are paying a fee when you are depositing (not to roobet, but wherever you are depositing from) and you pay a fee when you are withdrawing, all related to roobet if you want to gamble.

One of the biggest problems that casinos have right now is the fact that people who have under 10-20 dollars can't gamble in many places, they can gamble maybe in a few places if they are lucky but most places decline them indirectly by not putting in a great altcoin that can help them transact their currency easily without paying too much. In the topic of having 200k+ transactions in tron network, that would make it a bit more expensive, and it could be manually overridden to include more in a block as well however even at 2 million transactions per second it will undoubtedly still be cheaper than bitcoin.

aysg76

legendary

Activity: 1960

Merit: 2124

Quote from: UserU on June 21, 2021, 01:13:17 PM

Quote from: Text on June 21, 2021, 08:31:27 AM

You can also send a private message to their Twitter account that I once did when I requested something from them related to my account. In their promotional tweets, they don't pay attention to the comments there, especially if the concern is not related, even though maybe other sites are the same. Also, Hhampuz is here and he said that he will report to the teams when there are grievances in their thread that are lacking in awareness.

If it wasn't for Hhampuz though, I doubt they would even bother with the players' plights on this thread. While he's pretty communicative, if the contract ends let's just say, things would be back to square one sans the campaign manager.

And absolutely-positioned's last post was made in August 2020. Almost 1 year of silence.

For the bolded part, I'm glad to say that that hardly happens on the site I was referring to earlier. Quite a rare scene

This is the benefits of diligent and reputed manager that they keep regular track of the threads and campaign they are managing.If you have any issue related to that site at first you can contact the support team and wait for reply and if there is no confirmation then you can contact the manager and ask him for his help and if it is valid and matter of concern the manager will communicate with the team to solve the issue.

kotajikikox

full member

Activity: 2408

Merit: 213

★Bitvest.io★ Play Plinko or Invest!

Quote from: semobo on June 22, 2021, 02:17:45 AM

Quote from: dezoel on June 20, 2021, 02:30:08 PM

Quote from: semobo on June 19, 2021, 06:35:10 PM

Quote from: kotajikikox on June 19, 2021, 01:58:25 AM

but i don't need roobet to have an exchange but at least add some coins like Doge or Tron so we can surely have a option when the market is killing us from transaction fee increase.

No coin is an exception to the mempool congestion, whenever the number of transaction increases like what happened with bitcoin when there is a blackout in China the transaction fee hiked over $20 but that is temporary so now the fee for the fastest transaction on a bitcoin network is just 1 sat/byte which is just not even going to be in cents if the transaction has 1 input and 1 output.

But giving a wide variety of choices may attract more customers as well but it will increase the expenses on the casino side so they may do it when they make enough profit from it.

That is just simply wrong. There are tons of coins like doge and tron where things are cheap, even bnb is technically cheap even though it is not that much cheap compared to many others but it is still cheap compared to bitcoin and ethereum.

If you list tron, that means we could use most of the exchanges in the world to trade whatever coin we have into tron in the amount we want to gamble, withdraw that from exchange, deposit it to roobet and gamble here and then send it back if we win or just want to send the remaining, and all of that would cost under 1 dollar total. So congestion is a very limited thing, it just bothers few coins and that's it, there isn't a high fee long waiting time for almost all coins, it is simply just a few of them. Hence, I believe if we have 10+ coins then that means we will have coins that are very quick and nearly free as well.

At the moment TRON is capable of completing 2000 transactions per second and the number of transactions created on this mempool was less than 2000, but what if 200K transactions on the TRON netwrok every second, the transaction cost will increase so that the transaction fee will also be increased that is why each coin may face the network fee issue when the transactions are at its peak.

actually you have just broaden the topic , I am pointing in increasing of the fees though it sometimes cause by congestion but not literally every time.

and comparing to Bitcoin and ethereum tron and dogecoin may increase but peanut amount than those 2 so there are nothing to furthermore here .

Try to extend your post in other topic because there is more valuable in some place than here.

anyway thanks for the input ,appreciated ..

semobo

full member

Activity: 1498

Merit: 146

Quote from: dezoel on June 20, 2021, 02:30:08 PM

Quote from: semobo on June 19, 2021, 06:35:10 PM

Quote from: kotajikikox on June 19, 2021, 01:58:25 AM

but i don't need roobet to have an exchange but at least add some coins like Doge or Tron so we can surely have a option when the market is killing us from transaction fee increase.

No coin is an exception to the mempool congestion, whenever the number of transaction increases like what happened with bitcoin when there is a blackout in China the transaction fee hiked over $20 but that is temporary so now the fee for the fastest transaction on a bitcoin network is just 1 sat/byte which is just not even going to be in cents if the transaction has 1 input and 1 output.

But giving a wide variety of choices may attract more customers as well but it will increase the expenses on the casino side so they may do it when they make enough profit from it.

That is just simply wrong. There are tons of coins like doge and tron where things are cheap, even bnb is technically cheap even though it is not that much cheap compared to many others but it is still cheap compared to bitcoin and ethereum.

If you list tron, that means we could use most of the exchanges in the world to trade whatever coin we have into tron in the amount we want to gamble, withdraw that from exchange, deposit it to roobet and gamble here and then send it back if we win or just want to send the remaining, and all of that would cost under 1 dollar total. So congestion is a very limited thing, it just bothers few coins and that's it, there isn't a high fee long waiting time for almost all coins, it is simply just a few of them. Hence, I believe if we have 10+ coins then that means we will have coins that are very quick and nearly free as well.

At the moment TRON is capable of completing 2000 transactions per second and the number of transactions created on this mempool was less than 2000, but what if 200K transactions on the TRON netwrok every second, the transaction cost will increase so that the transaction fee will also be increased that is why each coin may face the network fee issue when the transactions are at its peak.

peter0425

sr. member

Activity: 2618

Merit: 439

Quote from: UserU on June 21, 2021, 01:13:17 PM

Quote from: Text on June 21, 2021, 08:31:27 AM

You can also send a private message to their Twitter account that I once did when I requested something from them related to my account. In their promotional tweets, they don't pay attention to the comments there, especially if the concern is not related, even though maybe other sites are the same. Also, Hhampuz is here and he said that he will report to the teams when there are grievances in their thread that are lacking in awareness.

If it wasn't for Hhampuz though, I doubt they would even bother with the players' plights on this thread. While he's pretty communicative, if the contract ends let's just say, things would be back to square one sans the campaign manager.

And absolutely-positioned's last post was made in August 2020. Almost 1 year of silence.

For the bolded part, I'm glad to say that that hardly happens on the site I was referring to earlier. Quite a rare scene

OP wasn't online for a long period of time but I'm sure there are some monitoring happening inside this thread and i believe that @Hhampus is one of those.

he sometimes gives update towards us meaning that he's the one that is active for the team in this forum.

not mentioning the signature campaign that's running for a year now.

Text

hero member

Activity: 2394

Merit: 589

Bitcoin Casino Est. 2013

Quote from: Furious 7 on June 21, 2021, 12:57:48 PM

Twitter is only for promotions and other types if someone DMs on my roobet twitter it's very clear their response will be very slow and even no reply at all, I've even tried it on several other twitters but it doesn't respond, one thing roobet has provided a lot of support for complaints so I think with that feature alone it's clear and they will definitely respond faster there than DMs on twitter.

Yes, you're right that their Twitter account is just for promotion purposes, in my case I didn't know their support contact before so I DMed their Twitter and they responded in less than an hour, but that only happened once and never happened again.

We don't have to expect anything from the creator of this thread because his account is no longer active so the best thing to do is to contact them at their support mail and let them know your concern or queries. But you can ask questions here in their thread and others who know will give and help you here.

tygeade

legendary

Activity: 2086

Merit: 1058

Quote from: UserU on June 21, 2021, 04:11:04 AM

That's the issue with most casinos I come across. They should be communicating with players so at least there's "human interaction". I'm pretty sure we would be satisfied if a representative or owner directly responds to our tweets, regardless of the situation.

For freebies, no one would care but if players have issues, social medias are a powerful tool to make or break a brand.

It is easy to do that when there are not too many people, but overtime it becomes more and more of a problem. Like Elon Musk can't talk with each tesla owner who has a complaint right? We all know that, but he does make tweets that are "funny" (to some people I suppose) and that is the type of thing needed. If Roobet staff or owner or whoever responsible comes up and writes something then everyone will attack, if you had like 100 tweets directed at you per day then it will become 1000 or even more because that is how it works in twitter if someone shows one weakness then everyone just jumps on it.

This is why I think it is dangerous to play this game you suggest, would it be better if they write personal things that look like human interaction instead of "please dm us with your ticket number" or "here is our promotion of the week!" and nothing more, yeah that would be good for business, but it would also be a lot of responsibility and risk taking.

Topic: Roobet.com | Crypto’s Fastest Growing Casino 🦘 - page 308. (Read 82851 times)