Have anyone else tried to reach out to Roobet's support email regarding this KYC issue? Well, less than an hour later, I sent a message to them regarding the grievances and complaints about the Identity confirmation and they were able to reply immediately. So that's it, I asked them why we almost received this pop-up when opening their site that previously had an account and what was the real reason. I also mentioned those who provided fake info.
And here is the answer:
This is a regulatory requirement and is standard operation procedure. I cannot speak to other accounts but they may not have been asked for it if they had it filled in already, or other cases, but we cannot provide information regarding other accounts.
As far as fake information being used, action will be taken in those cases.
Best Regards,
The Roobet Team
I also told them that they will provide an update here in their thread to clarify everything because it happened suddenly and we did not receive any details before they implemented it.
Honestly I think it is obvious that they are going more legit, with this much millions of dollars being some cayman islands or curacao type of deal doesn't look proper, it looks like it is going to be hard and difficult to keep themselves safe in that situation and you may face a lot of trouble when you are deep in illegal or gray zone.
However with these KYC things and more professional and legal stuff in more trustworthy spaces (like maybe malta) they will be a lot better and they will be capable of letting people gamble while having a trust themselves as well, remember license is not only important for the gambler, it is important for the casino as well and that is why it matters. KYC is just one step and it is probably the only step that will bother us, aside from that it will be all roobet and paper work they will have to do and eventually I am sure it will be there.
