Roobet could get a PM from this guy and could easily ignore it and nothing would happen, not like he is a customer who needs support which means that he is not really interested in anything about the current situation of website itself, he was asking something personal, so Roobet could easily ignore him. But he asked on public record so that he could not be ignored and that's why I think he could get public answers as well, he could get all the responses he wants from us as well as Roobet because he went public with it.
They cant just accept nor ignore just because they had been asked out in public.They do all have the rights and if they would oppose on that user plans
then they can simply reject nor refuse and what public could do? could it really affect their reputation? no its not.
They do know on whats the best for their company.