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Topic: Roobet.com not paying on their mistakes - page 2. (Read 3438 times)

legendary
Activity: 1750
Merit: 1363
www.gosubetting.com
December 18, 2019, 05:43:26 PM
Yeah that’s why I compared that with going to a land based casino, putting 300 bucks on the roulette table „all good even though it’s more than max bet and WONT be refunded if you lose but if you win, you ll only win a fraction“... lol

This is actually the worst if you ask me... I bet losing customers who placed more than max bet, weren’t refunded were they...
There is no proof of that, however, why would anyone ask for refund if they wanted to bet for example 2000$ and casino accepted bet?

If I bet 2000$ it means I bet 2000$, either lose or win. It is gambling FFS, not walking in the park.

Yes but if they refer to that „rule“, this would be extremely unethical wouldn’t it?! Gladly accepting bets that don’t make any sense for the player... you either do it one or the other way... Obviously noone would ask for it but believe me... tell them about this issue and they will. Wink
legendary
Activity: 1932
Merit: 2272
December 18, 2019, 05:40:48 PM
Yeah that’s why I compared that with going to a land based casino, putting 300 bucks on the roulette table „all good even though it’s more than max bet and WONT be refunded if you lose but if you win, you ll only win a fraction“... lol

This is actually the worst if you ask me... I bet losing customers who placed more than max bet, weren’t refunded were they...
There is no proof of that, however, why would anyone ask for refund if they wanted to bet for example 2000$ and casino accepted bet?

If I bet 2000$ it means I bet 2000$, either lose or win. It is gambling FFS, not walking in the park.
legendary
Activity: 1750
Merit: 1363
www.gosubetting.com
December 18, 2019, 05:34:00 PM
I didn't come to gambling site to hover over tiny icons therefore I won't hover over it. I am not interested what is inside.

If I place a bet and win I expect from gambling site to pay me. There was no malfunction in roulette game, yahoo's bet was pretty much valid bet.

Yeah that’s why I compared that with going to a land based casino, putting 300 bucks on the roulette table „all good even though it’s more than max bet and WONT be refunded if you lose but if you win, you ll only win a fraction“... lol

This is actually the worst if you ask me... I bet losing customers who placed more than max bet, weren’t refunded were they...
legendary
Activity: 1932
Merit: 2272
December 18, 2019, 05:30:00 PM
I didn't come to gambling site to hover over tiny icons therefore I won't hover over it. I am not interested what is inside.

If I place a bet and I win I expect from gambling site to pay me. There was no malfunction in roulette game, yahoo's bet was pretty much valid bet.
HCP
legendary
Activity: 2086
Merit: 4361
December 18, 2019, 05:18:24 PM
What tiny info icon?
This tiny icon...

legendary
Activity: 1932
Merit: 2272
December 18, 2019, 04:55:02 PM
I watched this thread for a while and so far I see player placed bet, casino accepted that bet, player won bet and then casino refused to pay.

Where is it stated that player won't be payed if they bet $300 and win $11000?

In ToS?

Here?



Where?

The player has to hover over that tiny info icon next to where it says bet amount and then it will show the max profit...
What tiny info icon? Only icon I noticed on registration is ToS and I don't see any tiny icons inside ToS.

Wait a second, it is a game, right? Before placing a bet player has to play a game called "find the secret rule".
legendary
Activity: 1750
Merit: 1363
www.gosubetting.com
December 18, 2019, 04:18:19 PM
I watched this thread for a while and so far I see player placed bet, casino accepted that bet, player won bet and then casino refused to pay.

Where is it stated that player won't be payed if they bet $300 and win $11000?

In ToS?

Here?



Where?

The player has to hover over that tiny info icon next to where it says bet amount and then it will show the max profit...
legendary
Activity: 1932
Merit: 2272
December 18, 2019, 04:13:25 PM
I watched this thread for a while and so far I see player placed bet, casino accepted that bet, player won bet and then casino refused to pay.

Where is it stated that player won't be payed if they bet $300 and win $11000?

In ToS?

Here?



Where?
legendary
Activity: 3766
Merit: 4554
Contact @yahoo62278 on telegram for marketing
December 18, 2019, 03:54:27 PM
I'm of the belief that you should always post from your main account if you have something important to say. Whether the majority agrees with you or not is no reason to not post from your main account.

Users shouldn't tag other for their opinions or disagreeing with 1's opinion. Yes I'm aware it happens but it shouldn't. You shouldn't face persecution over your beliefs. I was screwed, I wasn't screwed. It's your opinion and should be left at that.
legendary
Activity: 3654
Merit: 8909
https://bpip.org
December 18, 2019, 03:44:17 PM
Theymos said it's better to create an alt-account to speak your mind than not to speak at all if you don't dare post it from your main account.

That still makes you a spineless coward.
brand new
Activity: 0
Merit: 0
December 18, 2019, 02:55:00 PM
So you are basing your negative on what could have happened? Good to know.
Wrong--it sound like he's basing his negative on what DID in fact actually happen to yahoo62278.
As Roobet's signature campaign manager, it's not a good look for you to attack someone's comment.
legendary
Activity: 1750
Merit: 1363
www.gosubetting.com
December 18, 2019, 03:02:43 PM
So you are basing your negative on what could have happened? Good to know.
Wrong--it sound like he's basing his negative on what DID in fact actually happen to yahoo62278.
As Roobet's signature campaign manager, it's not a good look for you to attack someone's comment.

While I also disagree with hhampuz regarding this issue (as mentioned before, not a real scam for me but still highly unprofessionable and just LAME), seriously hhampuz is one of the guys around I trust they would not be biased just because of a campaign management job... Yeah, at first glance you could say he isnt unbiased but after all... he is not a corrupt Greek like me... is he! Wink That being said, he is welcome to express his opinion - isnt that what such a forum is about? Especially when critical issues like this come up?

Oh... and I still think roobets behaviour sucked/sucks big time!  Roll Eyes
legendary
Activity: 2996
Merit: 6138
Meh.
December 18, 2019, 03:01:28 PM
#99
So you are basing your negative on what could have happened? Good to know.
Wrong--it sound like he's basing his negative on what DID in fact actually happen to yahoo62278.
As Roobet's signature campaign manager, it's not a good look for you to attack someone's comment.

Come on now, I'm not one to pick fights or hand out negative trust to people for trivial reasons so why not post from your main? Thanks for creating an account just to reply to me though.

I'm no longer managing Roobets signature campaign but I guess it don't matter anyhow.
legendary
Activity: 1750
Merit: 1363
www.gosubetting.com
December 18, 2019, 12:22:51 PM
#98
I agree with you, thats also what I thought... Buuuut: Especially those Russian projects many times are well backed financially (incredible shit going on with yobit and their cryptotalk - yeah no gambling operator, just saying).

I meant more along the lines that customer service and customer satisfaction may be perceived differently in some eastern locales than it is in the rotten capitalist West Wink

As for finances, running a gambling site is a bit different than running an exchange. I think (all other things being equal) you can start an exchange on a fairly small budget since you're not facing the same risks and variance as you would with a gambling site.

Ooooh - I thought you referred mainly to the budget thing. Cheesy

Well - even more surprising than that we have dozens of 0815 crypto gambling sites being launched each and every day. Cheesy
legendary
Activity: 3654
Merit: 8909
https://bpip.org
December 18, 2019, 12:17:11 PM
#97
I agree with you, thats also what I thought... Buuuut: Especially those Russian projects many times are well backed financially (incredible shit going on with yobit and their cryptotalk - yeah no gambling operator, just saying).

I meant more along the lines that customer service and customer satisfaction may be perceived differently in some eastern locales than it is in the rotten capitalist West Wink

As for finances, running a gambling site is a bit different than running an exchange. I think (all other things being equal) you can start an exchange on a fairly small budget since you're not facing the same risks and variance as you would with a gambling site.
hero member
Activity: 617
Merit: 587
Bitsler.com
December 18, 2019, 11:57:25 AM
#96
Playing on Roobet was on my to do list for a while actually though I'm glad my procrastination perhaps saved me from a simular fate as the OP.

I'm just disgusted tbh by how this played out. No backbone because you know the next tough spot they are in, this will happen again. Shame on you and all the other sites taking advantage of people.

I'll change my negative feedback once you take some responsibility.

So you are basing your negative on what could have happened? Good to know.
Taking a bet and not paying it out due to weak reasons such as the ones provided by Roobet is why there is negative feedback. Not sure what you think you know unfortunately

But there is no issue with pointing out several bugs to a site and then while knowing all of these bugs are there you bet a pretty high amount on several more games.. Opportunistic? Perhaps. But then again I assume you are the one yahoo talked to regarding this before making this thread so I won't expect anything less.

Be that as it may, the error and bugs were the sites fault, not the OPs. Gotta take some responsibility for that which I haven't seen happening at all. (roobet actually agreed with OP in the start but unfortunately those were only empty words with no meaning behind them as we now see looking back)

I've seen other 'new' sites that took larger hits than $11k due to their bad coding, unethical practices or simply due to negligence that at least made attempts on a compromise of sorts.
legendary
Activity: 1750
Merit: 1363
www.gosubetting.com
December 18, 2019, 11:54:31 AM
#95
What a pathetic & unprofessional way to solve the "issue" with you - how can a "company" be so dumb instead of actually even profit (maybe not financially in the very beginning but in terms of marketing) from such an issue?

It seems to be a Russian site on a shoestring budget, probably with too much bankroll risk already. My guess is they figured that whatever goodwill this would bring - not worth it.

Not trying to excuse them, just an observation.

I agree with you, thats also what I thought... Buuuut: Especially those Russian projects many times are well backed financially (incredible shit going on with yobit and their cryptotalk - yeah no gambling operator, just saying).

Generally speaking though: Yeah, there seem to be looooots of crypto gambling sites and they just cannot all be properly backed up financially, that is just impossible. Having a look at our crypto gambling section here, there are literally hundreds of so called new gambling sites/casinos/sportsbooks, it is crazy and when you have a look at their website... you quickly realize how seriously many of those sites can be taken. Yes, there are exceptions but most of the time... they must be on a very tight budget. I am really wondering how they are all doing it - is it so easy to launch a crypto gambling site anyways?! Yeah, online gambling is huge and I have been involved in that market for many years but what I am noticing with crypto gambling... madness really, wild wild west at its finest!
legendary
Activity: 3654
Merit: 8909
https://bpip.org
December 18, 2019, 11:43:33 AM
#94
What a pathetic & unprofessional way to solve the "issue" with you - how can a "company" be so dumb instead of actually even profit (maybe not financially in the very beginning but in terms of marketing) from such an issue?

It seems to be a Russian site on a shoestring budget, probably with too much bankroll risk already. My guess is they figured that whatever goodwill this would bring - not worth it.

Not trying to excuse them, just an observation.
legendary
Activity: 2996
Merit: 6138
Meh.
December 18, 2019, 11:40:46 AM
#93
Playing on Roobet was on my to do list for a while actually though I'm glad my procrastination perhaps saved me from a simular fate as the OP.

I'm just disgusted tbh by how this played out. No backbone because you know the next tough spot they are in, this will happen again. Shame on you and all the other sites taking advantage of people.

I'll change my negative feedback once you take some responsibility.

So you are basing your negative on what could have happened? Good to know.
Taking a bet and not paying it out due to weak reasons such as the ones provided by Roobet is why there is negative feedback. Not sure what you think you know unfortunately

But there is no issue with pointing out several bugs to a site and then while knowing all of these bugs are there you bet a pretty high amount on several more games.. Opportunistic? Perhaps. But then again I assume you are the one yahoo talked to regarding this before making this thread so I won't expect anything less.
hero member
Activity: 617
Merit: 587
Bitsler.com
December 18, 2019, 11:27:38 AM
#92
Playing on Roobet was on my to do list for a while actually though I'm glad my procrastination perhaps saved me from a simular fate as the OP.

I'm just disgusted tbh by how this played out. No backbone because you know the next tough spot they are in, this will happen again. Shame on you and all the other sites taking advantage of people.

I'll change my negative feedback once you take some responsibility.

So you are basing your negative on what could have happened? Good to know.
Taking a bet and not paying it out due to weak reasons such as the ones provided by Roobet is why there is negative feedback. Not sure what you think you know unfortunately
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