What a pathetic & unprofessional way to solve the "issue" with you - how can a "company" be so dumb instead of actually even profit (maybe not financially in the very beginning but in terms of marketing) from such an issue?
It seems to be a Russian site on a shoestring budget, probably with too much bankroll risk already. My guess is they figured that whatever goodwill this would bring - not worth it.
Not trying to excuse them, just an observation.
I agree with you, thats also what I thought... Buuuut: Especially those Russian projects many times are well backed financially (incredible shit going on with yobit and their cryptotalk - yeah no gambling operator, just saying).
Generally speaking though: Yeah, there seem to be looooots of crypto gambling sites and they just cannot all be properly backed up financially, that is just impossible. Having a look at our crypto gambling section here, there are literally hundreds of so called new gambling sites/casinos/sportsbooks, it is crazy and when you have a look at their website... you quickly realize how seriously many of those sites can be taken. Yes, there are exceptions but most of the time... they must be on a very tight budget. I am really wondering how they are all doing it - is it so easy to launch a crypto gambling site anyways?! Yeah, online gambling is huge and I have been involved in that market for many years but what I am noticing with crypto gambling... madness really, wild wild west at its finest!