You have a point. Casino not asking for KYC when the user deposit but choosing to require KYC after the player want to withdraw her winning is not fair. However, have any of you guys tried to register on the casino because I did to check if everything said is true, and from what i see the casino asks for the information when a new user wants to make her first deposit which is still fair from my end. Besides, the information didn't contains anything that have to do with documents or ID, and after spending some minutes at the casino was even given 20 free rounds.
[snip]
Well, those things are what one should always know, I don't know if that appears in the T&C, but of course it's annoying because they should say that they do require it, because for many users seo is usually a great nuisance, but if the kyc is sent and they do not approve it quickly or if, on the contrary, they tell them to send the documents again and to be more demanding, with more requirements, that has happened to me and that bothers me, but in any case, if you have already made a profit, then there is no other option than to send them Because it's obvious that when things are in our favor and with money, it's time.
If the casino didn't keep the new users informed about their KYC policy it is not fair but in the situation where the new user is asked to go through a slight information request before the first deposit and the KYC policy stated that
"The process we have in place to verify a player’s account involves three elements of verification; ID verification, proof of address & proof of payment. The player has to provide documents in 48h after requesting the payout, and the merchant will review them in 48 hours. "I believe it is fair enough to know that there's a chance for KYC requests that have to do with the private document when making a first withdrawal.
Totally on board with your KYC policy ideas, buddy! It's a fact, casinos gotta be crystal clear about their verification game and document demands. Nobody wants surprises, especially with private intel and money matters.
But hey, when the KYC rules are out in the open, it's A-OK for casinos to ask for the goods when a player cashes out. Like they say, "knowledge is power" – get the scoop, and you're ready to roll.
Think of it like an adventure – if you know you need a passport and visa to get into some country, you'll have your papers in tip-top shape before hitting the road. Same deal with KYC stuff. If a player's clued in about the doc requirements for getting their dough, they'll be locked and loaded.
It's not so simple for someone to hand over documents in a new casino, without reputation, and it also doesn't make sense to keep asking for KYC after the deposit for people who play with cryptocurrencies, their KYC doesn't even have levels, they as soon as the person wants to make a withdrawal they ask: proof of payment. see the nonsensical part of it all:
- Person X deposits 1000$ in that casino, plays and loses everything, as he lost everything in the casino, so he will not be asked for KYC, that is, the casino will not ask him for proof of payment.
- Person Z deposits 100$ and plays at the casino and manages to win and keeps 200$ and decides to withdraw the 200$, but they will ask him for KYC, that is, they will ask him for proof of payment of the 100$ he deposited, they will ask him ID verification, proof of address
I ask you the following: if KYC is very important for the casino then why didn't they ask for KYC from person X who made a deposit of 1000$ and lost everything at the casino? why doesn't the casino just ask for basic KYC and then when they detect suspicious activity they could ask for high level KYC like ID verification, proof of address? Wouldn't it be more practical and fair for them to do that? but they prefer the path that will allow them to get the most profit possible from their customers.
when people encounter casinos with these behaviors, they tend not to use those casinos and will continue to use the old and trusted casinos that are more moderate and fair in KYC