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Topic: RoyalStarsCasino.com | Crypto Fastest Growing Casino | Best No Wagering of 375% - page 4. (Read 908 times)

legendary
Activity: 3038
Merit: 1100
Leading Crypto Sports Betting & Casino Platform
There is no rule that KYC can be only done at the time of withdrawal (please share with me the part in our terms where you got that information from). You can do it whenever you want.

You seem to not want to understand what I'm talking about, on your site it is not possible for a person to create an account, make a deposit, play and withdraw without making KYC. it's in your TOS:

The player has to provide documents in 48h after requesting the payout,

That's why I asked you why you are putting this rule, if in your casino all customers are required to do KYC then tell your customers that they must do KYC before making any deposits, you shouldn't allow people to make deposits without first doing KYC, the way you put your TOS and as if you wanted to withhold people's money

another thing without much sense is that your KYC has PAYMENT METHODS there, your casino is a crypto casino and when you ask everyone to do KYC with these obligations I just wish you luck in getting many customers

about the high withdrawal amounts, it seems to me that you didn't research the competition before and neither did the customers, many people play with 10$ and you put a high withdrawal amount, good luck with that


hero member
Activity: 2856
Merit: 578
Leading Crypto Sports Betting & Casino Platform


if people pay close attention to this casino and their TOS they will see that there are a lot of things in it that are red flags, but unfortunately all people know to do is look and that's it.



They are of the few casinos that have long terms of service and all of them are favoring their platform
one that really hurts is this one

Quote
Suspension and termination

We will determine, at our discretion, whether there has been a breach of these terms of use of the website. When a breach has occurred, we may take such action as we deem appropriate, including all or any of the following:
...
- Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.

- Further legal action against you.

- Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

Other casinos will just disable your account or forfeit your winning but based on this they will charge you and even go to the extent of relaying information to law enforcement, this is something that gamblers should be aware of, getting charged and I'm not comfortable playing on a site that will be poised serious threat to you given that so many casinos will accuse their players wrongly.
copper member
Activity: 12
Merit: 2
Hey @ Slow death
in the license link you provided it does not mention anything about obligation to only charge KYC at the time of withdrawal, so I can only think that your site is the one that created such a rule, but this rule is not fair, it is a very dangerous rule, if you want everyone to comply with KYC so do KYC as soon as they create an account before even making deposits, now allow everyone to make deposits, then play and when withdrawing ask for KYC, this really sounds like scammers ideas, sorry but I don't have another name to give.
There is no rule that KYC can be only done at the time of withdrawal (please share with me the part in our terms where you got that information from). You can do it whenever you want. This has been answered here already:
However, we try to cover both needs. So when a player prefers to do the KYC earlier, he/she can do it right after the registration.
For the other players, it is fine when they just do the KYC when they know it's needed.


Regarding your second concern:
if your casino in the TOS said that they will only ask for KYC in case the account has suspicious movements, then it would make sense that people would create an account, deposit and play, because they will withdraw their money without KYC, and they would only be asked for KYC on any given day Suspicious activity detected on the account. and as if this were not already a big red flag, there is still the deposit and withdrawal issue, where the withdrawal amount is very high, I hope that people before using your casino read your TOS well and do not regret it later.
When you click on our KYC policy (https://www.royalstarscasino.com/en/info/kyc-policy) and read the first two sentences, it clearly explains the applied procedure (identity verification is up to the operator / we have the common verification in place).

"Curacao license does not specify an exact process for account verification, leaving it up to the operators to create one to ensure that the customer’s player’s identities can be verified. The process we have in place to verify a player’s account involves three elements of verification; ID verification, proof of address & proof of payment."

It would be great if you can share with me the part in our terms where you found the information that KYC is only required in case of suspicious movements. Thanks!
sr. member
Activity: 882
Merit: 290
If you will read their KYC policy here - https://www.royalstarscasino.com/en/info/kyc-policy.
They do require to submit KYC docs with 3 elements of verification - ID, proof of address and proof of payment.
With Proof of payment, it is no longer a pure KYC procedure. It turns to become a mixture of KYC and AML procedure. Honestly I am hesitating to submit documents for KYC because of many reasons that make me fearful myself.

The platform can be a scam one and they can close their service anytime and at the end, my KYC will be sent to a scam team that can use it for many illegal purposes like selling it on dark markets.

The platform can have data leak or a third-party company was hired to verify KYC can have its data leak. At the end, users will bear personal identity loss.

If I decide to do KYC, it means I trust the platform but it's about KYC. If it continues to ask for proof of payment, I would skip it and never submit KYC at beginning. I think the requirement should be for big deposit and big withdrawal request only.

What is a big amount to trigger the AML requirement with Proof of Payment should be written in Terms of Services and KYC policy.
legendary
Activity: 3038
Merit: 1100
Leading Crypto Sports Betting & Casino Platform
I suppose you're very busy and that's why you didn't answer what I asked, but that's okay because I'm going to repeat my questions:

- Do you have a license from Netherlands? in case your answer is that you have a license from the netherlands, can you show us proof? in case you don't have a license from holland then you have to tell us why your website has holland and curacao?

- why do you have high withdrawal amount but very low deposit amount? can you explain this?

- Can you show us in your license in Curacao where the regulators in Curacao oblige you to allow people to deposit in your casino, play but when withdrawing you ask them to do KYC? I ask you to post your license document that requires you to do this with customers

Hi @Slow death, your first and last question can be answered when you check the footer of our website. There is stated that we operate with a Curacao License and you can find the link to the license when you click the badge as usual (https://validator.antillephone.com/validate?domain=www.royalstarscasino.com&seal_id=76f913530c18c72b1acd3e95c774b6a098688f0d70f8119cf221f813d90316eb79460e81cefbcf606598cfba2a933675&stamp=12d62297fd3afa573b2e61f234708eb2)

I'm sad to hear that you are not satisfied with the WD/DEP limits.
Actually, there are options (e.g. USDT) where you can start playing with a 1€ Deposit and you can cash it out when you have 60€ on your balance. On the other side, you can pay out up to 20k per month. In comparison to other casinos and based on the reviews we got, these limits are perceived as very positive.
However, I guess you are especially not satisfied with the BTC limit of 100€ for a WD. Let me check with our payment department if we can decrease it to 60€ as well.

in the license link you provided it does not mention anything about obligation to only charge KYC at the time of withdrawal, so I can only think that your site is the one that created such a rule, but this rule is not fair, it is a very dangerous rule, if you want everyone to comply with KYC so do KYC as soon as they create an account before even making deposits, now allow everyone to make deposits, then play and when withdrawing ask for KYC, this really sounds like scammers ideas, sorry but I don't have another name to give.

if your casino in the TOS said that they will only ask for KYC in case the account has suspicious movements, then it would make sense that people would create an account, deposit and play, because they will withdraw their money without KYC, and they would only be asked for KYC on any given day Suspicious activity detected on the account. and as if this were not already a big red flag, there is still the deposit and withdrawal issue, where the withdrawal amount is very high, I hope that people before using your casino read your TOS well and do not regret it later.

People should read and check on their TOS if their country is restricted they have a long list of countries that are restricted, my country is on the list but when checking their registration page they are not restricting me to register they detect my country, be aware of this, other casinos will block your access if your location is part of their restricted countries but RoyalStarsCasino.com will not.
There's a penalty if you break this rule.

Quote
“Any player that is physically present in any of these countries, at the moment when an acceptance of the contract is concluded, is strictly prohibited from using the online gaming services. If a player is found in breach of this and provides misleading details on their location, all deposits and withdrawals will be null and void”.

if people pay close attention to this casino and their TOS they will see that there are a lot of things in it that are red flags, but unfortunately all people know to do is look and that's it.

legendary
Activity: 3192
Merit: 1198
Bons.io Telegram Casino
People should read and check on their TOS if their country is restricted they have a long list of countries that are restricted, my country is on the list but when checking their registration page they are not restricting me to register they detect my country, be aware of this, other casinos will block your access if your location is part of their restricted countries but RoyalStarsCasino.com will not.
There's a penalty if you break this rule.

Quote
“Any player that is physically present in any of these countries, at the moment when an acceptance of the contract is concluded, is strictly prohibited from using the online gaming services. If a player is found in breach of this and provides misleading details on their location, all deposits and withdrawals will be null and void”.
hero member
Activity: 2884
Merit: 620
What about KYC, will you ask this before the registration or later on since it is stated there that our information will be put on a safety place.
On the their KYC policy page: https://www.royalstarscasino.com/en/info/kyc-policy

It says that there's no exact process whether it will be asked during the registration or before the withdrawal.

They explained the process of KYC verification in the following sentence.

The player has to provide documents in 48h after requesting the payout, and the merchant will review them in 48 hours.
Thanks man, I've missed that part and only rely on what they've said at the start and it's still possible that they can ask that anytime though.

On the their KYC policy page: https://www.royalstarscasino.com/en/info/kyc-policy

It says that there's no exact process whether it will be asked during the registration or before the withdrawal.
It is a centralized gambling site which is usual today with almost all crypto gambling sites. It only means they can force their customers to do KYC at anytime for no reason.
Yes, anytime they can ask that but as mentioned. If someone tries to withdraw and he's subject to kyc, he has to provide that before the expiration of 2 days which is like a normal period of time for most casinos given that they asks for their customer's verification.
hero member
Activity: 2730
Merit: 588
Welcome to the forum! I have checked your site; it's pretty relaxed and exciting. However, I don't have any experience with this site. So it would be great if someone could share their personal experiences with us through this forum, as it would benefit many of us. Good luck with your site.
Since you have a positive impression and you are already there, why won't you just try it out? I check the sign up page and it wasn't that hard. It seems there is no KYC on it but IDK, maybe they will ask it only once we are at the withdrawal page.

We need to read the TOS or ask them directly in regards to this matter if we are unsure. To be honest, what got my attention about this site is their no wagering bonus. 375% also looks kinda big. Pretty sure that I will check them later once I got home and let everyone know if what I think about it and their other feature. I hope this wasn't like the others out there which made me disappointed afterwards.

If you will read their KYC policy here - https://www.royalstarscasino.com/en/info/kyc-policy.
They do require to submit KYC docs with 3 elements of verification - ID, proof of address and proof of payment.
It states that the player should submit within 48 hours after requesting payout.
So yes, they will require KYC before you can make any withdrawal. Need to read the docs they need for each verification.
Do take note also that when you submit these docs, use the email ad that you used for your registration, otherwise, they won't accept and your funds are screwed.
hero member
Activity: 1428
Merit: 931
🇺🇦 Glory to Ukraine!
Not impressed with the UI/UX but it's not bad.
How long have you been operating? Is this a newly launched casino?
I wonder why you use a tagline that's already been taken and been using by popular casino... Would it be better if you come up with an original concept instead?

Hey @Eureka, we launched three months ago in Dec 2022. Could you let me know to which tagline you are referring to?

It's possible that what he's referring to is the phrase "Crypto Fastest Growing Casino" that you've used in the title. This tagline bears a strong resemblance to Roobet's "Crypto's Fastest Growing Casino". But I personally don't see a big problem with that.
hero member
Activity: 2366
Merit: 605
Welcome to the forum! I have checked your site; it's pretty relaxed and exciting. However, I don't have any experience with this site. So it would be great if someone could share their personal experiences with us through this forum, as it would benefit many of us. Good luck with your site.
Since you have a positive impression and you are already there, why won't you just try it out? I check the sign up page and it wasn't that hard. It seems there is no KYC on it but IDK, maybe they will ask it only once we are at the withdrawal page.

We need to read the TOS or ask them directly in regards to this matter if we are unsure. To be honest, what got my attention about this site is their no wagering bonus. 375% also looks kinda big. Pretty sure that I will check them later once I got home and let everyone know if what I think about it and their other feature. I hope this wasn't like the others out there which made me disappointed afterwards.
copper member
Activity: 12
Merit: 2
- why do you have high withdrawal amount but very low deposit amount? can you explain this?

Short update on this: We have just changed the min withdrawal amount for bitcoin to 60€ too.
member
Activity: 742
Merit: 12
Global peace initiative


Welcome to bitcountalk forum and as a matter of fact, you have done well by answering all inquiries and takin-feedbacks and suggestions, I know for sure you guys will strive in the market but one thing I like you to know is that making comments in a roll without spacing is against the forum rule.
copper member
Activity: 12
Merit: 2
Not impressed with the UI/UX but it's not bad.
How long have you been operating? Is this a newly launched casino?
I wonder why you use a tagline that's already been taken and been using by popular casino... Would it be better if you come up with an original concept instead?

Hey @Eureka, we launched three months ago in Dec 2022. Could you let me know to which tagline you are referring to?
copper member
Activity: 12
Merit: 2
I suppose you're very busy and that's why you didn't answer what I asked, but that's okay because I'm going to repeat my questions:

- Do you have a license from Netherlands? in case your answer is that you have a license from the netherlands, can you show us proof? in case you don't have a license from holland then you have to tell us why your website has holland and curacao?

- why do you have high withdrawal amount but very low deposit amount? can you explain this?

- Can you show us in your license in Curacao where the regulators in Curacao oblige you to allow people to deposit in your casino, play but when withdrawing you ask them to do KYC? I ask you to post your license document that requires you to do this with customers

Hi @Slow death, your first and last question can be answered when you check the footer of our website. There is stated that we operate with a Curacao License and you can find the link to the license when you click the badge as usual (https://validator.antillephone.com/validate?domain=www.royalstarscasino.com&seal_id=76f913530c18c72b1acd3e95c774b6a098688f0d70f8119cf221f813d90316eb79460e81cefbcf606598cfba2a933675&stamp=12d62297fd3afa573b2e61f234708eb2)

I'm sad to hear that you are not satisfied with the WD/DEP limits.
Actually, there are options (e.g. USDT) where you can start playing with a 1€ Deposit and you can cash it out when you have 60€ on your balance. On the other side, you can pay out up to 20k per month. In comparison to other casinos and based on the reviews we got, these limits are perceived as very positive.
However, I guess you are especially not satisfied with the BTC limit of 100€ for a WD. Let me check with our payment department if we can decrease it to 60€ as well.
sr. member
Activity: 1750
Merit: 260
Binance #SWGT and CERTIK Audited

Not impressed with the UI/UX but it's not bad.
How long have you been operating? Is this a newly launched casino?
I wonder why you use a tagline that's already been taken and been using by popular casino... Would it be better if you come up with an original concept instead?
legendary
Activity: 3038
Merit: 1100
Leading Crypto Sports Betting & Casino Platform
I suppose you're very busy and that's why you didn't answer what I asked, but that's okay because I'm going to repeat my questions:

- Do you have a license from Netherlands? in case your answer is that you have a license from the netherlands, can you show us proof? in case you don't have a license from holland then you have to tell us why your website has holland and curacao?

- why do you have high withdrawal amount but very low deposit amount? can you explain this?

- Can you show us in your license in Curacao where the regulators in Curacao oblige you to allow people to deposit in your casino, play but when withdrawing you ask them to do KYC? I ask you to post your license document that requires you to do this with customers
sr. member
Activity: 700
Merit: 429
Previously I said welcome to the forum, I just saw this casino it looks like it's new or I missed something, lots of promotions and bonuses on this site provides, I want to try to create an account there maybe I'll add a little review about the site later  Wink
Ok we will be expecting your personal reviews about this site and for sure the casino is a new one and there is a need for intensive marketing so if the team are willing to build the reputation needed in the industry by giving the best player-oriented bonuses with low wagering requirements.

Quite alright this is a new casino that offers good bonuses but with some rules that are not favourable to low wagerers.
hero member
Activity: 1428
Merit: 931
🇺🇦 Glory to Ukraine!
Welcome to the forum! I have checked your site; it's pretty relaxed and exciting. However, I don't have any experience with this site. So it would be great if someone could share their personal experiences with us through this forum, as it would benefit many of us. Good luck with your site.


They're a new casino. This discussion thread was created only yesterday, so it's unlikely that any members of this forum have had the opportunity to share their personal experiences with them yet. But hopefully, we'll get some helpful feedback soon.
legendary
Activity: 2296
Merit: 1038
Leading Crypto Sports Betting & Casino Platform
Previously I said welcome to the forum, I just saw this casino it looks like it's new or I missed something, lots of promotions and bonuses this site provides, I want to try to create an account there maybe I'll add a little review about the site later  Wink
legendary
Activity: 2254
Merit: 1052
Leading Crypto Sports Betting & Casino Platform
Glad you guys got introduced to this forum and I seize this opportunity to welcome you guys.
It is actually my first time coming across RoyalStarCasino and would definitely like to try out some games on this platform, I would like to know if there are or is any form(s) of bonus to entirely new gamblers who sign up and deposit on the casino, Maybe a deposit bonus to attract new gamblers or something similar?.

Hi @Fivestar4everMVP, absolutely. Yes, we have a lot of bonuses available but I think the most relevant for this forum is the crpyto first deposit bonus (https://www.royalstarscasino.com/en/promotions/crypto-first-deposit). You get 150% on top to the deposited amount + 50 FS, min deposit is 20€ - this bonus is also wager-free (5x wager due to AML policy is still required). The cool thing with this bonus is that you can continue with the standard welcome package bonuses afterwards (https://www.royalstarscasino.com/en/promotions/welcome-bonus), meaning you can claim the 2nd, 3rd and 4th Deposit Bonus from your preferred welcome package if you like.
This is simply amazing. thank you for the quick response.

And yes, this is a crypto forum and courtesy demands that every casino that is listed here must accept crypto deposits and withdrawals, but then, even with this in mind, most of us are still very much interested in bonuses too  Grin, and I am glad you guys got some of the best of it, I will sign up and try out some games later on, and to conclude, your casino's design looks good though.
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