RoyalStarsCasino.com | Crypto Fastest Growing Casino | Best No Wagering of 375% - page 5.

RoyalStarsCasino

copper member

Activity: 12

Merit: 2

Quote from: Fivestar4everMVP on March 18, 2023, 06:43:18 AM

Glad you guys got introduced to this forum and I seize this opportunity to welcome you guys.
It is actually my first time coming across RoyalStarCasino and would definitely like to try out some games on this platform, I would like to know if there are or is any form(s) of bonus to entirely new gamblers who sign up and deposit on the casino, Maybe a deposit bonus to attract new gamblers or something similar?.

Hi @Fivestar4everMVP, absolutely. Yes, we have a lot of bonuses available but I think the most relevant for this forum is the crpyto first deposit bonus (https://www.royalstarscasino.com/en/promotions/crypto-first-deposit). You get 150% on top to the deposited amount + 50 FS, min deposit is 20€ - this bonus is also wager-free (5x wager due to AML policy is still required). The cool thing with this bonus is that you can continue with the standard welcome package bonuses afterwards (https://www.royalstarscasino.com/en/promotions/welcome-bonus), meaning you can claim the 2nd, 3rd and 4th Deposit Bonus from your preferred welcome package if you like.

RoyalStarsCasino

copper member

Activity: 12

Merit: 2

Quote from: len01 on March 18, 2023, 04:50:22 AM

well that's what I was thinking, very high minimum withdrawal makes customers think again before registering and betting in this casino. or maybe this casino is specifically for big gamblers or rich gamblers.

another problem that makes some people confused before registering here is the bonus system which is against the T&C and makes people ask questions about all of that.

at first I was interested in this casino but after reading some of the comments from everyone here and some of the opposition that made me a little hesitant to try.

Hi @leno1, it's sad to hear that you got some concerns based on the comments in the forum. We take them very seriously and try to answer them one after the other. Since there are a lot of comments coming in, it might take a bit and I hope you give us that time.

Just to give you another perspective in the meantime, we are also listed on the top online casino review pages (AskGamblers, casinoguru, etc.). There you can see our ratings and user reviews. In both of them, we are listed as one of the best rated new casinos (e.g. https://www.askgamblers.com/online-casinos/new). Especially with casino.guru, we worked a lot on our terms over the last weeks to make them more clear for players. They are now considered as very fair (https://casino.guru/royal-stars-casino-review).
However, I got the points from the users in the forum here and we try to clarify them.

worldofcoins

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Activity: 1820

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Need a campaign manager? | Telegram:@worldofcoinss

Welcome to the forum! I have checked your site; it's pretty relaxed and exciting. However, I don't have any experience with this site. So it would be great if someone could share their personal experiences with us through this forum, as it would benefit many of us. Good luck with your site.

RoyalStarsCasino

copper member

Activity: 12

Merit: 2

Quote from: Daltonik on March 18, 2023, 04:14:01 AM

Welcome to the forum.
After browsing the online casino site, I didn't find any links to your social networks anywhere, maybe of course I searched badly, but really you don't even have a Twitter account, which is quite strange for a domain that will soon turn one year old or are you just at the beginning of your marketing?

Hey @Daltonik, you are correct. We are currently building up our social network accounts, our brand went live three months ago in 12/2022.

Fivestar4everMVP

legendary

Activity: 2254

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Leading Crypto Sports Betting & Casino Platform

Glad you guys got introduced to this forum and I seize this opportunity to welcome you guys.
It is actually my first time coming across RoyalStarCasino and would definitely like to try out some games on this platform, I would like to know if there are or is any form(s) of bonus to entirely new gamblers who sign up and deposit on the casino, Maybe a deposit bonus to attract new gamblers or something similar?.

tusandii

hero member

Activity: 1470

Merit: 521

Leading Crypto Sports Betting & Casino Platform

Quote from: Plaguedeath on March 18, 2023, 05:37:02 AM

However just a little improvement for the casino, I think you need to add all of the currency of each country because there are only 8 currencies we can pick while there's a lot countries listed.

What do you mean by adding more currency used by each country?
Don't you understand that they use cryptocurrency instead of fiat so there is no need to add the currency used by each country?
In the board that is made it is clear that they have 8 cryptocurrencies available so we can choose one of the crypto types provided by RoyalStarsKasino to play there.
I think you need to understand and read details about a casino first before giving an opinion, you can also enter their site and see the features or read the existing TOS so that you are not mistaken in giving suggestions or feedback here.

SquirrelJulietGarden

hero member

Activity: 1316

Merit: 727

Quote from: Daltonik on March 18, 2023, 06:02:02 AM

Well, they still have a live chat where you can ask a question, but you need to register to get an answer. I tried to ask there if the casino has a twitter account, to which I was asked why I need their twitter account and later I got the answer that they don't have a twitter account. When asked if the casino is located on the territory where Twitter is banned, Elli replied to me that they are a licensed casino whose license data can be seen on the front page

First it is good to see you get quick responses from their live chat. It means their live chat is actually live, not dead.
Second it's good to have confirmation that they did not have Twitter account yet. From their website, likely they did not have any account on any social media platform. I don't mind about Facebook or Discord but Twitter is good for them to go.

If they don't want to buy Twitter Blue that is not expensive for a casino budget, they can create a normal Twitter account. However with Twitter Blue, their account will look more legit and it's better for their business.

Daltonik

legendary

Activity: 2520

Merit: 1490

Quote from: SquirrelJulietGarden on March 18, 2023, 05:09:30 AM

Quote from: Daltonik on March 18, 2023, 04:14:01 AM

After browsing the online casino site, I didn't find any links to your social networks anywhere, maybe of course I searched badly, but really you don't even have a Twitter account, which is quite strange for a domain that will soon turn one year old or are you just at the beginning of your marketing?

I did not find links to social media networks on the landing page and on Contact us page. To Contact the team, the only information is available at the website is their email address.

I agree with you that having Twitter account is necessary for any platform that accept cryptocurrency to have better exposure to the cryptocurrency community and advertisement. Nowadays it is not hard to get Twitter Blue like in the past, after big changes from Elon Musk and his team months ago.

I'd love to see Royalstarscasino supports many payment methods and give users Instant withdrawal according to https://www.royalstarscasino.com/en/info/payment-methods

Well, they still have a live chat where you can ask a question, but you need to register to get an answer. I tried to ask there if the casino has a twitter account, to which I was asked why I need their twitter account and later I got the answer that they don't have a twitter account. When asked if the casino is located on the territory where Twitter is banned, Elli replied to me that they are a licensed casino whose license data can be seen on the front page

Plaguedeath

hero member

Activity: 672

Merit: 557

Quote from: Wiwo on March 17, 2023, 05:45:12 PM

-I just hope your team will be willing to make some amends and implementing some key features that will allow for inclusiveness and more decentralization of the casino systems.

What you're talking about? this is not a Web 3.0 casino where you can play by just connecting your wallet, you're must to create a new account to play and they have a KYC rule, now what's the decentralization system you mean? Tongue

However just a little improvement for the casino, I think you need to add all of the currency of each country because there are only 8 currencies we can pick while there's a lot countries listed.

SquirrelJulietGarden

hero member

Activity: 1316

Merit: 727

Quote from: Daltonik on March 18, 2023, 04:14:01 AM

After browsing the online casino site, I didn't find any links to your social networks anywhere, maybe of course I searched badly, but really you don't even have a Twitter account, which is quite strange for a domain that will soon turn one year old or are you just at the beginning of your marketing?

I did not find links to social media networks on the landing page and on Contact us page. To Contact the team, the only information is available at the website is their email address.

I agree with you that having Twitter account is necessary for any platform that accept cryptocurrency to have better exposure to the cryptocurrency community and advertisement. Nowadays it is not hard to get Twitter Blue like in the past, after big changes from Elon Musk and his team months ago.

I'd love to see Royalstarscasino supports many payment methods and give users Instant withdrawal according to https://www.royalstarscasino.com/en/info/payment-methods

len01

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Activity: 1274

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Leading Crypto Sports Betting & Casino Platform

Quote from: ajiz138 on March 17, 2023, 04:03:03 PM

-snip

The minimum bitcoin withdrawal is 100 EUR, this is too high in my opinion while for other coins there are those below, for example USDT 60 EUR and for me this is too big for the middle and lower class who like to gamble, in my opinion the best is between 10- 20 EUR maybe with that is not that big.

I have to display the minimum withdrawal image.

well that's what I was thinking, very high minimum withdrawal makes customers think again before registering and betting in this casino. or maybe this casino is specifically for big gamblers or rich gamblers.

another problem that makes some people confused before registering here is the bonus system which is against the T&C and makes people ask questions about all of that.

at first I was interested in this casino but after reading some of the comments from everyone here and some of the opposition that made me a little hesitant to try.

Daltonik

legendary

Activity: 2520

Merit: 1490

Quote from: RoyalStarsCasino on March 17, 2023, 04:12:20 PM

Quote from: CryptSafe on March 17, 2023, 01:28:41 PM

I did go through your kyc policy is it that you do not have specific amount of withdrawal that would attract kyc for gamblers or any withdrawal would require gamblers to do kyc as I am curious to know that. It does not augur well with gamblers.

Once again, you are welcome onboard.

Hey @CryptSafe, yes - a KYC is required once before a player can withdraw the winnings.

Thank you, it's great to be here!

Welcome to the forum.
After browsing the online casino site, I didn't find any links to your social networks anywhere, maybe of course I searched badly, but really you don't even have a Twitter account, which is quite strange for a domain that will soon turn one year old or are you just at the beginning of your marketing?

Pmalek

legendary

Activity: 2730

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Farewell, Leo. You will be missed!

Quote from: RoyalStarsCasino on March 17, 2023, 04:22:55 PM

No, 5x is the wager that needs to be fullfilled due to money laundering rules. Therefore, this wager (5x) applies also to wager-free bonuses.

Understood, however, other online casinos also follow money laundering rules and their playthrough requirements are between 1-2x. What makes your site unique to require a 5x wagering requirement?

Quote from: RoyalStarsCasino on March 17, 2023, 04:22:55 PM

That's why the term "at least" is added to this sentence in the Bonus T&Cs. However, for the wager-free bonuses, as I said, the wager is 5x.

Maybe what you are saying is true and maybe that's how the casino will do it, but your T&C say that the casino reserves the right to apply a rollover requirement of AT LEAST 5x. The terms nullify anything you, me, or anyone else says that might be interpreted differently. The T&C have priority.

Quote from: BitcoinPanther on March 17, 2023, 05:20:10 PM

So there is no wager free at all since no matter how we twist the words, the requirement to be able to withdraw the bonuses still needs 5x wagering requirement. Somehow, this kind of things is a turn off for me since it fall under the category of make-belief

No casino will give you a no-wagering bonus that you can simply withdraw and put in your pockets. They would go bankrupt in a week. You have to wager your deposits, so it's normal. No-wagering and no-deposit bonuses are usually small, up to a few dollars, like $10 on signup. With bonuses that aren't wager-free, you also have to wager your winnings. That's not the case here. I am still concerned with the overall wagering requirements though because according to their rules it's 1x, but it can also be 5x or higher if the casino deems it fit.

_act_

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Activity: 868

Merit: 1094

Quote from: Mate2237 on March 17, 2023, 04:31:18 PM

Quote from: RoyalStarsCasino on March 17, 2023, 04:01:22 PM

Exactly, our finance dep. asks for the KYC after a withdrawal request has been made.

Thanks for the warm welcome!

KYC will be an issue to many gamblers because that has been an issue in the casino space. Not that KYC is bad, in fact it is the best but some casinos is using it to defraud gamblers win. So I will advise you to be fair with the KYC verification. If possible it should be asked on the registration process to avoid delay at the end.

That is just it, but only few casinos will make KYC mandatory when registering, infact I do not think I have seen that before on any gambling site. I did not remember when I opened bet365 account, all I remember was that I knew KYC would be required if I want to withdraw, I made sure I got verified even before I deposited on the gambling sites.

The truth is that gambling sites like that. They make deposit to be simple and easy, but withdrawal to be hard in a way that would be when they will ask for KYC, many gamblers are falling for this, they will use VPN to access such gambling site from a restricted country, during withdrawal, the gambling site will know that they are from a restricted country and their money would be seized.

I will just say that gamblers should be wise, but I have seen many newbies falling for this, even some may not have the right documents, making withdrawal to be impossible for them.

decodx

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Activity: 1428

Merit: 931

🇺🇦 Glory to Ukraine!

Quote from: Slow death on March 17, 2023, 05:22:23 PM

I want to understand:

do you also have a license from the netherlands? can you show proof?

Just to clarify, they didn't say the Netherlands, but the Netherlands Antilles. Although I am not intimately familiar with the geography and politics of the region, to my understanding, the island of Curacao is located in the southern Caribbean Sea as a part of the Dutch Caribbean area, and is a constituent country of the Kingdom of the Netherlands. The common name for the group of neighboring islands is the Netherlands Antilles.

reference: https://en.wikipedia.org/wiki/Curacao

Wiwo

hero member

Activity: 1022

Merit: 667

I hope ops will keep being active on this thread as to answer all questions and also take recommendations from the forum members, I am sure with the high rate of comments on this thread it a pointer to how accomodating members of the forum are and from the various suggestion and constructive criticism you will know what their expectations are.

-I just hope your team will be willing to make some amends and implementing some key features that will allow for inclusiveness and more decentralization of the casino systems.

goaldigger

sr. member

Activity: 2310

Merit: 355

Quote from: BitcoinPanther on March 17, 2023, 05:20:10 PM

Quote from: crzy on March 17, 2023, 05:13:10 PM

Quote from: RoyalStarsCasino on March 17, 2023, 04:01:22 PM

Quote from: FatFork on March 17, 2023, 12:28:52 PM

This means that they will ask for players' documents after the withdrawal request. According to their KYC policy, the current requirements involves three elements of verification; ID verification, proof of address & proof of payment.

BTW, a warm welcome to the forum, @RoyalStarsCasino!

Exactly, our finance dep. asks for the KYC after a withdrawal request has been made.

Thanks for the warm welcome!

This could be the biggest turn off about the site since it is not just a KYC but collection of some documents. You know this has been the problem of other site since they are asking for KYC during the withdrawal which is not good especially if you are not aware of it in the first place, this could lead to a confusion and accusation against the site.

True, and their competitors allow withdrawal without undergoing KYC as long as it is under the certain amount or is the player is not suspicious of money laundering or cheating.

Doing your own KYC policy might be an issue with this site because it is not consistent and not clear, better to change it and requires it upon registration so gamblers can know right away that this site will ask for KYC. There are site that allows you to withdraw at certain amount as long as it is not suspicious, KYC is a big issue in this market many are too allergic for this. Since this is just a new site, maybe it can still be change.

Slow death

legendary

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Leading Crypto Sports Betting & Casino Platform

Quote from: ajiz138 on March 17, 2023, 04:03:03 PM

I have to display the minimum withdrawal image.

in my opinion it seems that this casino is in the wrong place, they are definitely in the wrong place, I read their TOS and in the deposit part it only talks about credit cards, it doesn't talk about cryptocurrencies, it looks like these guys didn't do research about this market of crypto casinos before coming here to the forum, just see these high withdrawal values, this is a way for customers to make deposits of amounts smaller than 50$ and never manage to withdraw anything at the casino and with that the casino will win a lot , for example: someone deposits 50$ and plays until he loses 40$ and keeps 10$, that person will never be able to withdraw the 10$ and will stop using the casino and will leave the 10$ in the casino, most casinos scam the past used this type of scheme

Quote from: crzy on March 17, 2023, 05:13:10 PM

Quote from: RoyalStarsCasino on March 17, 2023, 04:01:22 PM

Quote from: FatFork on March 17, 2023, 12:28:52 PM

This means that they will ask for players' documents after the withdrawal request. According to their KYC policy, the current requirements involves three elements of verification; ID verification, proof of address & proof of payment.

BTW, a warm welcome to the forum, @RoyalStarsCasino!

Exactly, our finance dep. asks for the KYC after a withdrawal request has been made.

Thanks for the warm welcome!

This could be the biggest turn off about the site since it is not just a KYC but collection of some documents. You know this has been the problem of other site since they are asking for KYC during the withdrawal which is not good especially if you are not aware of it in the first place, this could lead to a confusion and accusation against the site.

this casino is new, doing KYC in a new and unreputable casino is a serious mistake, it also doesn't make much sense that they commit KYC just when people want to make withdrawals, but allow people to make deposits and play. laws are clear and I don't believe curacao told them to do this, I want them to show documents from curacao that requires them to charge KYC on withdrawal but allow deposits without asking for KYC

BitcoinPanther

hero member

Activity: 1918

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Quote from: RoyalStarsCasino on March 17, 2023, 04:22:55 PM

Quote from: Pmalek on March 17, 2023, 03:02:09 PM

If I understood correctly, you can apply any wagering requirement you feel like for any deposits to the casino? That seems a bit weird.

Quote

we reserve the right to apply a wagering requirement of at least 5 (five) times the deposit amount at our sole discretion

https://www.royalstarscasino.com/en/info/bonus-terms

If it's "at least 5 times", then what is the standard norm?

Hey @Pmalek, thanks for your question!

No,, 5x is the wager that needs to be fullfilled due to money laundering rules. Therefore, this wager (5x) applies also to wager-free bonuses.
There are other (wagered) bonuses like the High-Roller Bonus. For them, additional wager requirements apply like 30-40x.

That's why the term "at least" is added to this sentence in the Bonus T&Cs. However, for the wager-free bonuses, as I said, the wager is 5x.
For all other bonuses, the wager requirement can be found in the Bonus T&Cs.

So there is no wager free at all since no matter how we twist the words, the requirement to be able to withdraw the bonuses still needs 5x wagering requirement. Somehow, this kind of things is a turn off for me since it fall under the category of make-belief but in reality there is really a wagering requirement on all bonuses. why not say it straight, stating a wager-free bonuses and still required 5x wagering is somehow fall under deceit. Pls. don't get offended I am just citing my point of view as a player.

Quote from: crzy on March 17, 2023, 05:13:10 PM

Quote from: RoyalStarsCasino on March 17, 2023, 04:01:22 PM

Quote from: FatFork on March 17, 2023, 12:28:52 PM

This means that they will ask for players' documents after the withdrawal request. According to their KYC policy, the current requirements involves three elements of verification; ID verification, proof of address & proof of payment.

BTW, a warm welcome to the forum, @RoyalStarsCasino!

Exactly, our finance dep. asks for the KYC after a withdrawal request has been made.

Thanks for the warm welcome!

This could be the biggest turn off about the site since it is not just a KYC but collection of some documents. You know this has been the problem of other site since they are asking for KYC during the withdrawal which is not good especially if you are not aware of it in the first place, this could lead to a confusion and accusation against the site.

True, and their competitors allow withdrawal without undergoing KYC as long as it is under the certain amount or is the player is not suspicious of money laundering or cheating.

crzy

full member

Activity: 2128

Merit: 180

Quote from: RoyalStarsCasino on March 17, 2023, 04:01:22 PM

Quote from: FatFork on March 17, 2023, 12:28:52 PM

This means that they will ask for players' documents after the withdrawal request. According to their KYC policy, the current requirements involves three elements of verification; ID verification, proof of address & proof of payment.

BTW, a warm welcome to the forum, @RoyalStarsCasino!

Exactly, our finance dep. asks for the KYC after a withdrawal request has been made.

Thanks for the warm welcome!

This could be the biggest turn off about the site since it is not just a KYC but collection of some documents. You know this has been the problem of other site since they are asking for KYC during the withdrawal which is not good especially if you are not aware of it in the first place, this could lead to a confusion and accusation against the site.

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