Topic: RoyalStarsCasino.com | Crypto Fastest Growing Casino | Best No Wagering of 375% - page 5. (Read 1532 times)

What's your point then? if I'm not mistaken many users are prefer with a casino which ask KYC before make a deposit because it's too avoid getting asked to provide KYC when they want to withdraw their winnings.

But now you're asking them to ask KYC only for suspicious activity or during withdrawal?

KYC or not KYC it depends on the gambler, when someone don't want to play in KYC casino, they can avoid it and choose the other alternative.

I understand your point here you explained to other users. I also understand your concern about forcing players to submit KYC when they make a deposit. People may not deposit if they see this platform asking them to submit KYC. But, believe or not. People don't care about what was written on TOS, and they sign up without reading the TOS. It's not the casino's fault. But people do it. If the Casino Triggers for KYC once a user makes a withdrawal request and the player does not know he has to submit the KYC (because he did not read the TOS), he will blame the casino.

I know it's not your fault. But, you can avoid such cases by giving a warning to players when they make a deposit. If you don't want to force them to submit KYC when they deposit, At least you can give a Pop up Warning that they Have to Submit KYC before they withdraw their Winnings. This is Bitcointalk forum and people here hate KYC.

why is this site so slow in the browser that i use, it takes about 10 seconds to open it.

[1] https://www.royalstarscasino.com/en/info/payment-methods
the cheapest withdrawal for cryptocurrency is at least 60euro, i think this will be a burden for registrants.  for those who prioritize privacy ^{(don't like KYC)} this site may not seem so friendly to you.

you are not understanding the seriousness of things, there is a big difference between:

1 - casino that asks for KYC in case they detect suspicious activity on the account

2 - casino that requires KYC

the difference in these two casinos is in the following:

1 - in the casino they ask for KYC in case of any suspicious activity, the customer has no problem making a deposit and playing and withdrawing, as long as he does not do any suspicious activity he has no problem using the casino

2 - in the case that everyone is obliged to do KYC, it makes no sense to let people create an account, play and only when they withdraw their money will the casino retain the money them because they need to go through KYC. for example: you have 1000$, you create account in this casino, you play and lose all 1000$, you will not be asked for KYC, you played and lost everything and the casino made profit of 1000$ and they didn't care about KYC because the money went into the their casino and stayed there because you lost everything. next day you take 1000$ and you go to play in this casino, you win and you keep 1500$ and you decide to withdraw, then they ask you for KYC you spend a long time fighting with KYC.

the point is that when you lose everything they don't care about KYC, when you want to withdraw they care about KYC. since KYC is mandatory on their website, so why do they let people deposit and play without KYC? they should ask for KYC as soon as people create an account and only after they go through KYC and people can deposit

Welcome to the forum and I tried loading your site and I was pleased with the interface and graphics simplicity.
You guys also have alot of cryptocurrency options and that is also very great and welcoming and hope the deposit and withdrawal will be free without any stress and hassle.
Great to have you on the forum and I also want to let you know that there are several casinos present in the forum and I also want to remind you that the gambling industry is a very competitive one and at such, you have to do your best to stay relevant and also know that transparency is one major key that will help you stand out among your counterparts and since you're here, imwill also advice tat you trying running a very active signature campaign as that will also go Avery long way to help market your company and there are list of trusted managers you could hire to help her your marketing done.
Good luck.

unfortunately I can't review when I access the site there is a warning "restricted access!" it looks like the casino is blocking ip from my country, but it doesn't matter it's casino's decision to limit it, so i hope this casino can become famous in forum by holding lots of bonus also forum campaign to attract lots of new users in casino   

I've tried playing there and unfortunately I really have to verify the account before making a deposit because a few days I saw they were quite convincing so I finished the verification and started the first deposit with not too much amount.
The first game I tried was a slot with a pragmatic provider but it seemed the same as other casinos, there weren't too many differences, it's just that I like them because as a new casino, they already have pretty good features and there are lots of game choices to choose from.
So far there haven't been any problems but either tomorrow or the day after tomorrow because I've only played there about 5 times and hopefully there won't be any problems.

Welcome to the forum.
There is something specific which has caught my attention  in this thread your opened to your casino: the fact you are advertising to accept Monero (the most important privacy alt coin so far in the market).

How come a licensed and centralized casino can possibly offer Monero as an option?
I thought regulators would not allow such thing to happen, for obvious reasons.

If this casino has managed to get properly license and yet continue to support Monero in the future, It would be something remarkable.

Welcome to the forum

I like the casino and especially its name, I also see that they have a wide variety of slots that are quite exciting, I can't deny that I love the ones about Greek gods, it also seems to me that it is a casino that has started with all the irons, they have a good atmosphere, I also see that they have a lot of influx asking about the kyc criteria, which is always a question for all members of the forum, anonymity and privacy are always sought, for some this is the only thing that is most sought after, they have Have you thought about your marketing plan yet? It would be nice if they did something good with it so they get more traffic.

Why would it be a turn-off about the site? About 97% of all crypto gambling sites now integrated KYC and it is all because they cannot provide service outside the rules and regulations created by their Master License holder. Casinos cant ignore the rules they ought to follow just to satisfy my needs and yours. This is a new casino trying out the forum but most of all the message seen here is about guys making things hard for them.
The more we try to understand how crypto gambling provides their services the more we understand the reason for their action.

Agree with this suggestion, if KYC is mandatory then it should be asked even before players make their first deposit. Although there is a term that KYC will be asked during withdrawal but players are rarely read the terms completely. Adding a notification under the deposit menu will be a good alternative, a notification to tell players that they need to verify their document first before able to make deposit, or even better if deposit is set by default to be disabled until the players provide their documents.

Made me wonder what happens to the customer account if the player doesn't read these rules and he thinks about delaying fulfilling KYC because he is one of those people who don't like KYC, because the time limit given will definitely have an impact on the user's account. If not, then why give a time limit for users. I agree with you that it is better for the casino to notify you directly that there will be KYC obligations that must be met if you want to make a withdrawal.


So far, if I have to do KYC, the documents requested are only limited to national ID and if there is financial data such as bank data that must be included, I would prefer not to play.

Actually apart from the minimum withdrawal which is quite high but what will also make players reluctant to play here, especially high rollers, is that the maximum limit for withdrawal is only around 1000 UER per transaction, although it can be done several times a day for those who withdraw with crypto the money will decrease because have to pay fee several times too.

OP I am yet to get this clear with your casino terms and conditions under withdrawal option. I found this very funny though and would need some clarity or clarification based on your withdrawal procedures. Does it mean one must wait for that lengthy time before getting their funds for which they requested for withdrawal for as captured in your website
What aspect of the security check are you conducting on withdrawals because from what I know, one can withdraw after winnings as result of game or games played and why will or they withdraw back there deposit as the case maybe but atleast you have a kyc policy for withdrawals which should expedite the process why again would your casino want to delay all in the name of security check after accepting funds.

You seem to not want to understand what I'm talking about, on your site it is not possible for a person to create an account, make a deposit, play and withdraw without making KYC. it's in your TOS:


That's why I asked you why you are putting this rule, if in your casino all customers are required to do KYC then tell your customers that they must do KYC before making any deposits, you shouldn't allow people to make deposits without first doing KYC, the way you put your TOS and as if you wanted to withhold people's money

another thing without much sense is that your KYC has PAYMENT METHODS there, your casino is a crypto casino and when you ask everyone to do KYC with these obligations I just wish you luck in getting many customers

about the high withdrawal amounts, it seems to me that you didn't research the competition before and neither did the customers, many people play with 10$ and you put a high withdrawal amount, good luck with that

They are of the few casinos that have long terms of service and all of them are favoring their platform
one that really hurts is this one


Other casinos will just disable your account or forfeit your winning but based on this they will charge you and even go to the extent of relaying information to law enforcement, this is something that gamblers should be aware of, getting charged and I'm not comfortable playing on a site that will be poised serious threat to you given that so many casinos will accuse their players wrongly.

Hey @ Slow death
There is no rule that KYC can be only done at the time of withdrawal (please share with me the part in our terms where you got that information from). You can do it whenever you want. This has been answered here already:


Regarding your second concern:
When you click on our KYC policy (https://www.royalstarscasino.com/en/info/kyc-policy) and read the first two sentences, it clearly explains the applied procedure (identity verification is up to the operator / we have the common verification in place).

"Curacao license does not specify an exact process for account verification, leaving it up to the operators to create one to ensure that the customer’s player’s identities can be verified. The process we have in place to verify a player’s account involves three elements of verification; ID verification, proof of address & proof of payment."

It would be great if you can share with me the part in our terms where you found the information that KYC is only required in case of suspicious movements. Thanks!

With Proof of payment, it is no longer a pure KYC procedure. It turns to become a mixture of KYC and AML procedure. Honestly I am hesitating to submit documents for KYC because of many reasons that make me fearful myself.

The platform can be a scam one and they can close their service anytime and at the end, my KYC will be sent to a scam team that can use it for many illegal purposes like selling it on dark markets.

The platform can have data leak or a third-party company was hired to verify KYC can have its data leak. At the end, users will bear personal identity loss.

If I decide to do KYC, it means I trust the platform but it's about KYC. If it continues to ask for proof of payment, I would skip it and never submit KYC at beginning. I think the requirement should be for big deposit and big withdrawal request only.

What is a big amount to trigger the AML requirement with Proof of Payment should be written in Terms of Services and KYC policy.

in the license link you provided it does not mention anything about obligation to only charge KYC at the time of withdrawal, so I can only think that your site is the one that created such a rule, but this rule is not fair, it is a very dangerous rule, if you want everyone to comply with KYC so do KYC as soon as they create an account before even making deposits, now allow everyone to make deposits, then play and when withdrawing ask for KYC, this really sounds like scammers ideas, sorry but I don't have another name to give.

if your casino in the TOS said that they will only ask for KYC in case the account has suspicious movements, then it would make sense that people would create an account, deposit and play, because they will withdraw their money without KYC, and they would only be asked for KYC on any given day Suspicious activity detected on the account. and as if this were not already a big red flag, there is still the deposit and withdrawal issue, where the withdrawal amount is very high, I hope that people before using your casino read your TOS well and do not regret it later.


if people pay close attention to this casino and their TOS they will see that there are a lot of things in it that are red flags, but unfortunately all people know to do is look and that's it.

People should read and check on their TOS if their country is restricted they have a long list of countries that are restricted, my country is on the list but when checking their registration page they are not restricting me to register they detect my country, be aware of this, other casinos will block your access if your location is part of their restricted countries but RoyalStarsCasino.com will not.
There's a penalty if you break this rule.

Thanks man, I've missed that part and only rely on what they've said at the start and it's still possible that they can ask that anytime though.

Yes, anytime they can ask that but as mentioned. If someone tries to withdraw and he's subject to kyc, he has to provide that before the expiration of 2 days which is like a normal period of time for most casinos given that they asks for their customer's verification.