Having the same problem of deposit not showing up.
Details have been explained in Email, if I do not see the deposit showing up in 24hr then I consider this service a scam...
First it shows as unconfirmed and then it disappears right when the first confirmation came through, started today with a new account so no chance of account compromise...
Hello, there was a user initiated withdrawal from your account and funds sent out to 1QKvWJPi8RjJZ7y6oSASpUA6nQChog7LcD in transaction 44596675705175fde6de5248988244759d7e5d8d69bb54f30a722fc74af3cf55, 16 minutes after the deposit was made.
That is pure bullshit, I watched the transaction since I had nothing to do and the moment it received its first confirmation the bitcoins disappeared from unconfirmed to nothing.
As I have been active here for years it is pure nonsense saying I withdrawed this myself, I am always using the same Bitcoin address and 0.2
BTC would never be something I would attempt to ruin a good name and my principles on.
This leaves me to 2 options that both lead to you being at fault:
- Your Database of secret url's /codes got hacked and people are using this to withdraw every users balance instantly
- Your company is stealing the funds themselves
There are dozens of people reporting the same problem and you are constantly pointing towards shady withdrawels that aren't theirs.
The funds I deposited were manually moved after more then 10 confirmations, this shows that the funds just never showed up while the deposit was still there and already confirmed many times over.
I am expecting a full refund today or will report this scam/theft to the authorities
SCAM