still missing 18.5 BTC.
i want to solve this matter, help me please.
Its either a bug that are hiding my coins or something corrupt happening, because they never got credited, so a withdrawel could never have been possible, thats what dont make any sense.
We see that your account first accessed the site with an anonymous proxy. There were then withdraw attempts from several IP numbers, including the ISP that appears to be your regular connection that withdraw the 2.39 amount successfully.
I'm just speculating here, but it's possible that the secret was stolen by a proxy operator if your personal URL was put in a bad web based proxy, or if you were using a proxy and accessing your account without putting https in front of your URL.
It's possible to password protect an account and this would block withdrawals even if the personal secret URL is compromised.
your first paragraph is correct.
however, if I never had access to the coins, how could anyone steal them? thats what baffles me. something I never had, cant be stolen from me..
You can follow the time line from Blockchain and follow my posting history, when I first posted here, the coins was intact in my account without being moved, after not getting a response i decided to transfer(2.39xx) hoping to push the first transaction through.
you can still see by the time line, that both transaction was in the Satoshi wallet provieded, together at the same time. why wouldnt the thief steal the coins?
Believe me, I checked a lot of time and refreshed the page, the coins never got updated/credited. Once I transfered 2.39xx BTC, those got credited normally, same with the withdraw.
Like I have mentioned, my first deposit (18.5btc) came from many outputs, due to Electrum wallet, im 100% sure the issue is in that regard and that my coins is not stolen but in your system somewhere.
even if the coins was stolen, I never had access to them, blaming me for stolen coins I never had access to is not something I consider professional.
I know this is a big amount for both parties, however, I have done nothing but send the coins to the correct address and them not being credited.
and btw: all my connection is through https, the link is just copied, which comes automatic with https in the beginning.