Topic: SatoshiDICE.com - The World's Most Popular Bitcoin Game - page 135. (Read 495811 times)

Also this whole argument of. "If you had have gambled and won, would you give it back" has no ground at all, as i only kept gambling in this instance due to THEIR error.

If i had have continued gambling and won because of their withdrawal error, that error is still their fault and their loss. Instead, i lost due to to their error and they have won. Either scenario they are still at fault from a glitch in their systems. Even if i had of won as well, i still wouldn't have been able to cash out at the time would i because whatever balance i could get it to was still going to be  'x - 31'.

Sorry gas7uazz i hate to come off as harsh here and i understand your pain of losing those coins, but your web address for satoshi dice technically is your password and i tried to explain before that that bet was probably made by somebody else. You have gambled your coins instead of waiting for the hot wallet to be topped up (don't get me wrong i understand your frustration with this as i have done the same thing in the past, but you shouldn't be expecting to be reimbursed from this) and you have unfortunately given out your address on this forum for all to see. You don't have much chance of getting those back.

Again, this is going to sound harsh but i really do feel like you are hurting my chances of getting my unique case addressed as an individual and causing satoshi dice to lump me in the same category of "Sorry, players who continued to gamble are not our responsibility" instead of my case being very unique due to a bug with a withdrawal going through. Regardless, i am sorry for your loss, it sux.

Now i would like SatoshiDice to look at my account and address this matter personally on this forum rather then ignoring what happened and lumping this glitch in the same category as everybody else. Images once again:

http://puu.sh/j3xUi/0ce66613e7.png - this was my balance after trying to withdraw 36, being told not enough funds in hot wallet, then trying to withdraw 31 which bounced/glitched and then finally withdrawing 5.62951086 from my total winnings.

http://puu.sh/j3xTy/a084c949c8.png - The withdrawal of 5.62951086 brought my balance down to 31.17 however the 31.17 withdrawal caused it to "zero" out at that amount. I had not continued gambling at this point so that withdrawal of 5 was from my initial win and decision to cashout.

http://puu.sh/j4ByU/92d2cabd78.png -  This is after i had lost all my coins (which i have explained clearly over and over again why i felt the pressure to continue gambling due to your fault)

http://puu.sh/j4hIi/8de03fe4fc.png -  This is an image of the first transaction and following transactions that took place by gambling my balance above the 31.17, regaining 13.91865035 in total from my "original" win of 36.79951086. I am deducting that amount from my first attempt to withdraw as i don't regard the wins after i continued to gamble as mine and would not have been possible if my transaction didn't bounce in the first place and had have just been sent out without an issue in the first place.

The funny thing is you are telling people who continue to gamble due to the hot wallet not being topped up, that you are not responsible. However, in those cases peoples accounts were not telling them they had 0 funds (like with me), the hot wallet error says to WAIT. With my case even though my betting balance was showing 31.17, your withdrawal error was telling me 0 funds. So technically, i continued gambling with funds that didn't even exist by the very nature of what your error was telling me. So don't you dare lump me in the same category as everybody else, i would have waited if it had told me to wait!

So to sumarize for the 50 billionth time : first attempt to withdraw of 36.79951086 minus the 13.91865035 that i regained from continuing to gamble = 22.88086051

I will not be going away easily, this is A LOT of coins for me and i know this is probably just a "dissapointing" amount to lose for you, but i don't think it will put you into financial ruin to do the right thing from a error caused by your site.

Im getting tired of explaining myself, but i will continue to do so until i am reimbursed. Stop ignoring me personally and lumping me as the same as all the other players complaining that the hot wallet was not filled, you need to address this glitch and unique case personally and i know why you are not addressing this personally and that is because you know you are at fault.

gas7uazz, i really do feel bad for you and your loss but it's been very clear to me from the start that you won't be getting reimbursement for these and i think it is hurting my chances. I have been avoiding saying this the whole time as i feel bad for you but you did not get a glitch in your account, you gave your address (which is the same as your password in this case) away. I wish you the best of luck if you do continue to gamble, it was a lot to lose and i know exactly how it feels.

I think the 50 minutes is the duration of the whole losing streak. And someone said this player posted a screenshot showing his login URL, so it's possible someone used the login URL to play on his account.

If you look at the rollids of the bets leading up to the 11 BTC loss you'll see they are nearly consecutive. It presumably means that very few others were playing at the time.

I'm just catching up on this thread.

This is a tricky issue. It's pretty standard practice not to refund bets I think. Other than the 11 BTC bet nobody seems to be disputing the fact that they gambled and lost. The question is whether the site should pay for the losses from their own pocket because the bets wouldn't have been made if the withdrawal had gone through.

I think in the event that it was simply a hot wallet issue, it's pretty clear. Hot wallets run out occasionally. Players can't expect sites to refund bets made just because the hot wallet was empty. But this case is murkier. There was a bug on the site with made the players think that their coins were already lost, customer support weren't responding to emails or on this thread and so the players apparently felt like their only chance of getting their coins back was to carry on playing. I think if it was me I would have given customer support more time to respond to me, rather than continuing to play, and I don't know what the right thing would be for the site to do. I hope the site compensates the players for this bug and generally steps up its game.

Edit: I notice SatoshiDice is accepting "investment" from players now. Is the cold wallet address and list of investment amounts published? And if not, why not?

I am just wondering where Dooglus, Quickseller, NLNico, shorena, Dean and Stunna are right now? If there is just a small thing on our site they would already jumped on it.