Topic: SatoshiDICE.com - The World's Most Popular Bitcoin Game - page 136. (Read 495680 times)

morning!

yes they have a public cold wallet, but it took nico and me numerou times of asking about it, before they finally set something up.

check dicesites.com or directly https://blockchain.info/address/18e5jpfn9zo9GQov1Ks9Pzh6Yam2SvFqqo, however, so far it never held more than 50% of the total investment on site.

return my 11 btc to my account come on....why no answer me SD?

come on answer me my question...you give me my 11 btc or not? i dont ask the 62 btc i lost because your hot wallet is empty this weekend...ANSWER ME FOR THE 11 BTC I DONT BET WHEN I SLEEP...

I'm just catching up on this thread.

This is a tricky issue. It's pretty standard practice not to refund bets I think. Other than the 11 BTC bet nobody seems to be disputing the fact that they gambled and lost. The question is whether the site should pay for the losses from their own pocket because the bets wouldn't have been made if the withdrawal had gone through.

I think in the event that it was simply a hot wallet issue, it's pretty clear. Hot wallets run out occasionally. Players can't expect sites to refund bets made just because the hot wallet was empty. But this case is murkier. There was a bug on the site with made the players think that their coins were already lost, customer support weren't responding to emails or on this thread and so the players apparently felt like their only chance of getting their coins back was to carry on playing. I think if it was me I would have given customer support more time to respond to me, rather than continuing to play, and I don't know what the right thing would be for the site to do. I hope the site compensates the players for this bug and generally steps up its game.

Edit: I notice SatoshiDice is accepting "investment" from players now. Is the cold wallet address and list of investment amounts published? And if not, why not?

hi,

When i click "ROLL DICE", it always show me: "failed to place bet at a time".
and every time, when i click CASHOUT my coin, it always says "your withdraw is being verified",  and failed finally.
what happened to my account?
please help me check it.
thanks!
please take a look at your support email.

Deposit address :1Nm42U6nCdL94VmJ8BZ4o6Qy2beNU1r3J8

hi

i dont understand , No withdrawls , no reply from support, please whats going on with satoshidice ?


all is working for me is when i bet directly to there address (73% winning chance) 11dice5459iq2XrJqgCRvcy3ZsMLsKHxE

it send back instantly my winning but when i play on there site nothing

any help?

I am pretty sure they won't give SD accounts any neg rates. Something is biased the forum, that's why the most reliable dice site-dadice has -32 neg rate but others have poor services without any neg rates.

Right you are!

I am just wondering where Dooglus, Quickseller, NLNico, shorena, Dean and Stunna are right now? If there is just a small thing on our site they would already jumped on it.

i want to know return me this or not... come on answer me i never bet this bet !!

Am I reading this sentences correctly that it seems the PR of SatoshiDice seem to be mocking the players ? Whoever posted this should be fired because A huge gambling site like SatoshiDice shouldnt be using such a bad wordings like this. Basically this wordings indicates that the house had absolute zero fault on this and blame it all to the player.This "error" is in fact because of the house and the house should compensate it but rather what I am seeing is that the PR is mocking the players and blaming them.

hi SD for me no have nothing ? i lost 62 brc because your hot wallet dont have nothing in 48 hours . later put 1 won 11 and wake uo and dont have nore 11 . cone on answer me i deserve your answer

The fault is on your part. When withdrawing you didn't show the appropriate message (in the least), and confused players into thinking that betting and winning is the only way forward.

Players who lost because of the bug deserves to be compensated nevertheless. Just because some players might have made a profit because of your bug, isn't a satisfactory defense.

There's transactions made for 100 BTC to the hot wallet. They now need a confirmation before our software considers the balance spendable. Everyone that wants to withdraw will be able to do so in a few minutes.

Satoshi Dice uses three levels of storage for funds:

First, there's the hot wallet. The hot wallet funds can quickly be depleted because investors can withdraw hundreds of coins and highrollers can win equally large amounts. Both betting volume and investor activity increased recently, bringing the hot wallet to zero.

Secondly, there's a cold storage that is used to trim or fill the hot wallet. This storage was too small to fill the hot wallet during the weekend.

And third, we have an offline cold storage that can't be accessed by any admin. Access to this storage could unfortunately not be accessed during this weekend, leaving the hot wallet without funds.

We can't add funds for people that were unable to withdraw and lost their balance by betting. These funds were already credited to investors. However we have noticed the increase of highrollers and activity and will increase the hot wallet size in order for it to be able to handle more.

Note to investors: The profit compared to the expected value for investors is still above 100% (last checked at Profit/EV: 106.7% as can be seen on http://dicesites.com/satoshidice )

well these kinds of issues takes time to answer, so its better to give them a time to respond with these matter.

You can do this by entering an arbitrary secret in the URL. The system will put an error page that has a link for generating a new user.

Hi,

I would expect you to compensate them for the losses due to the bug. Why are you ignoring that entire part?

Please try again, we just synchronized your balance. Sorry about the delay.

The withdrawal system has been updated so that if a withdrawal transaction does not go through because of any new (previously unhandled) error, balance will remain synchronized. Sorry about the delay this has caused.

We're filling the hot wallet. Please allow some minutes for the transfer to confirm and be "spendable" by our software.