I can take your honest answer but as a well known site owner yourself, your opinion on the matter would be really appreciated.
I really don't know what to tell you. I think I would offer you some compensation personally, but I don't think they would be wrong not to. At the end of the day you did make the bets voluntarily, but only in response to them providing you with incorrect information.
At least some part of your loss is the site's fault. If their code was working properly you would never have lost the coins you lost.
Thanks for your opinion, which i think is reasonable as there was some error on my part for not waiting long enough.
I think maybe asking for the full amount probably isnt reasonable so i guess i shouldnt be asking for that. I think they should at least be meeting me half way with reimbursement considering this error is on them. Especially due to the fact that i am STILL yet to receive a single email response or pm response or addressed directly on this forum by Satoshidice_PR. PR just gave everybody a general answer when my error was a unique one.
I think the support has been disgraceful and they should be doing something at the very least to make it up to me for all this. What happned to the daily support that handsoff said was going to happen from now on? Have not seen a damn thing done about that. Its obvious they are avoiding this situation as they know they are partly in the wrong and hoping i go away but this was a fairly big error.
I have been extremely fortunate with wins this past couple of weeks so at this point i dont even care that much about the money, im gratefull for what i have walked away with.
I am here out of principle and wont be going away as i beleive the site owners giving some sort of reimbursement for the error is the right thing to do, and i also want them to stop ignoring me and give me a direct response! It is so unprofressional!
A response has been given by both me and the PR and we are very sorry if you think that the support was in any way disrespectful.
Support is and will be ongoing from now on