SatoshiDICE.com - The World's Most Popular Bitcoin Game - page 134.

jpyao78

newbie

Activity: 22

Merit: 0

Quote from: ?? on ??

Quote from: jpyao78 on July 23, 2015, 10:37:42 PM

hi,satoshidice.com

I have about 1.5BTC in satoshidice and can NOT withdraw!
place a bet is also failed because "failed place a bet at a time".
this problem is last about at least 3 days,
please help me check my account!

Deposit address :1Nm42U6nCdL94VmJ8BZ4o6Qy2beNU1r3J8

please help me check my account!
thanks!

Do you mind me asking why you cant withdraw? Is your withdrawal balance showing less then your balance available to bet?

No. After I input the passwd, withdraw address, bitcoin amount, click the cashout, it shows a message " .....is being verified" then nothing happened.
My account is OK now.

jpyao78

newbie

Activity: 22

Merit: 0

Quote from: handsoff on July 24, 2015, 07:19:36 AM

Quote from: jpyao78 on July 23, 2015, 10:37:42 PM

hi,satoshidice.com

I have about 1.5BTC in satoshidice and can NOT withdraw!
place a bet is also failed because "failed place a bet at a time".
this problem is last about at least 3 days,
please help me check my account!

Deposit address :1Nm42U6nCdL94VmJ8BZ4o6Qy2beNU1r3J8

please help me check my account!
thanks!

We are sorry for the delay, im checking your account now and it will be fixed asap.

Thank you! it is working now.

bitcoinlitecoin

member

Activity: 75

Merit: 10

Anyone still playing and withdrawing from the site?

gas7uazz

member

Activity: 105

Merit: 10

please increase hot wallet. thanks

handsoff

newbie

Activity: 30

Merit: 0

Quote from: ?? on ??

Quote from: handsoff on July 24, 2015, 07:37:28 AM

We are really sorry for the lack of support those weeks but i can assure you that from now on there will be daily checkup(SD Email and SD Official Thread here)

I think due to the very fact alone that your support has been lacking and that this error occurred on your site. This was a serious bug that happened when cashing out on your site, surely there should be some compensation for this. You refunded someone 3 btc quite a few pages back for gambling after having a simple hot wallet issue and not waiting. This was a hell of a lot more serious issue then that, if the error had told me to wait and i did not then yes it would be my own stupid fault. But this told me i had 31.17 less bitcoins available then what my betting balance displayed. This is a horrible situation and it happened because of your error, i have lost coins before by not waiting for a hot wallet but never asked for compensation but i knew i was completely at fault. But this time is very different.

This is a serious amount of money for me and you guys have walked away making a profit off your own site's error. Its not right.

I can totally understand your concerns.Allow me to disagree though on the fact that the site made profit from its own error,which is not case if you simply think of the scenario that your bets were winning ones(Not impossible at all)

.Unfortunately i cant answer you about the compensation - only SatoshiDice_PR can address this request.

ndnh

legendary

Activity: 1302

Merit: 1005

New Decentralized Nuclear Hobbit

Quote from: handsoff on July 24, 2015, 07:31:10 AM

SatoshiDice_PR has already answered that issue few days ago

He only answered some 3/10 questions asked.

Do you have a refund/compensation policy for players who lost funds because of the bug in the site? The funds would have been withdrawn in all the usual circumstances.

handsoff

newbie

Activity: 30

Merit: 0

We are really sorry for the lack of support those weeks but i can assure you that from now on there will be daily checkup(SD Email and SD Official Thread here)

handsoff

newbie

Activity: 30

Merit: 0

Quote from: ?? on ??

Quote from: handsoff on July 24, 2015, 07:19:36 AM

Quote from: jpyao78 on July 23, 2015, 10:37:42 PM

hi,satoshidice.com

I have about 1.5BTC in satoshidice and can NOT withdraw!
place a bet is also failed because "failed place a bet at a time".
this problem is last about at least 3 days,
please help me check my account!

Deposit address :1Nm42U6nCdL94VmJ8BZ4o6Qy2beNU1r3J8

please help me check my account!
thanks!

We are sorry for the delay, im checking your account now and it will be fixed asap.

Just glossing over my messages ay? Nice job

SatoshiDice_PR has already answered that issue few days ago

handsoff

newbie

Activity: 30

Merit: 0

Quote from: jpyao78 on July 23, 2015, 10:37:42 PM

hi,satoshidice.com

I have about 1.5BTC in satoshidice and can NOT withdraw!
place a bet is also failed because "failed place a bet at a time".
this problem is last about at least 3 days,
please help me check my account!

Deposit address :1Nm42U6nCdL94VmJ8BZ4o6Qy2beNU1r3J8

please help me check my account!
thanks!

We are sorry for the delay, im checking your account now and it will be fixed asap.

btcdealer.nl

full member

Activity: 235

Merit: 250

This is starting too look pretty bad now i guess..it's obvious u can't run a business without having active support atleast once or twice a week..
Goodluck guys! Hope you can get some kind of refund/compensation.

ndnh

legendary

Activity: 1302

Merit: 1005

New Decentralized Nuclear Hobbit

4th person reporting it here. out of many probably affected.

Quote from: jpyao78 on July 23, 2015, 10:37:42 PM

hi,satoshidice.com

I have about 1.5BTC in satoshidice and can NOT withdraw!
place a bet is also failed because "failed place a bet at a time".
this problem is last about at least 3 days,
please help me check my account!

Deposit address :1Nm42U6nCdL94VmJ8BZ4o6Qy2beNU1r3J8

please help me check my account!
thanks!

Welcome to SatoshiDice! Tongue

Good thing you can't bet. Don't. Wait a couple of days more for the support to make their monthly visit.
Note: Do not lose your funds/balance.

Do not post screenshots with secret url visible.

Be patient. DO NOT PLAY.

jpyao78

newbie

Activity: 22

Merit: 0

hi,satoshidice.com

I have about 1.5BTC in satoshidice and can NOT withdraw!
place a bet is also failed because "failed place a bet at a time".
this problem is last about at least 3 days,
please help me check my account!

Deposit address :1Nm42U6nCdL94VmJ8BZ4o6Qy2beNU1r3J8

please help me check my account!
thanks!

arallmuus

legendary

Activity: 2562

Merit: 1414

Quote from: ndnh on July 23, 2015, 01:22:08 PM

We can hear from their support next week.. Sad

I don't see the point of running the site if you don't value your players. Why don't you even respond to these requests properly? The players deserve a compensation. None of this was their fault. Now they are trying to get your attention by taking their time, and do you even bother?

Judging from their previous response it seems that it is clear enough that there are no intention for refund. These several player that complaints here may be just a niche for them however if this continue then they are bringing destruction the site. Its funny to see someone who bought a top dice site without having any intention to run the support service properly

Quote from: gamblingbad on July 23, 2015, 02:24:53 PM

I never said Erik Voorhees runs SD, i have no idea who runs it. Just pointed out someone say other made assumptions, but he made assumptions himself

Assumption on some logical thoughts not just a baseless assumption (check on my bolded sentences )

gamblingbad

hero member

Activity: 568

Merit: 500

https://bit-exo.com/?ref=gamblingbad

Quote from: dadice on July 23, 2015, 12:54:19 PM

Quote from: arallmuus on July 23, 2015, 11:40:02 AM

Quote from: gamblingbad on July 23, 2015, 11:29:38 AM

Quote from: arallmuus on July 23, 2015, 11:23:27 AM

Quote from: ?? on ??

Of course Erik still runs it. He just bought it back from the investors, who else you think had that money and would buy it? Or never wondered why they continued to use the exact same addresses? But yeah recently he has neglected it while focusing on shapeshift.

Besides just all of this assumptions (?) is there any fact to support what you claimed? ( seems more of an assumptions to me ). There is no point to hide it if Erik purchased it back which I believe it wont be happening since he is so focus on shapeshift. Besides the support service is pretty much neglected ever since it was purchased which indicates whoever owns SatoshiDice currently isnt Erik anymore ( no way Erik going to neglect his support service )

And you not make assumptions ?

Yes I am, which is based on something that is a fact. Support service was never bad when Erik was still running this site and ever since it has been purchased , the support service quality has been declining ever since . No sane person will be buying back the site that he sold just to neglect the site back

On the other hands his assumptions based on why they use the same exact address . When you buy something, you get everything in package including the address imo. Everything is purely speculation however I made a more valid point

I can assure you all, SD is NOT run by Erik Voorhees anymore, but that is not the point of the current problem.

I never said Erik Voorhees runs SD, i have no idea who runs it. Just pointed out someone say other made assumptions, but he made assumptions himself

ndnh

legendary

Activity: 1302

Merit: 1005

New Decentralized Nuclear Hobbit

We can hear from their support next week.. Sad

I don't see the point of running the site if you don't value your players. Why don't you even respond to these requests properly? The players deserve a compensation. None of this was their fault. Now they are trying to get your attention by taking their time, and do you even bother?

Quote from: dadice on July 23, 2015, 12:54:19 PM

Quote from: arallmuus on July 23, 2015, 11:40:02 AM

Quote from: gamblingbad on July 23, 2015, 11:29:38 AM

Quote from: arallmuus on July 23, 2015, 11:23:27 AM

Quote from: ?? on ??

Of course Erik still runs it. He just bought it back from the investors, who else you think had that money and would buy it? Or never wondered why they continued to use the exact same addresses? But yeah recently he has neglected it while focusing on shapeshift.

Besides just all of this assumptions (?) is there any fact to support what you claimed? ( seems more of an assumptions to me ). There is no point to hide it if Erik purchased it back which I believe it wont be happening since he is so focus on shapeshift. Besides the support service is pretty much neglected ever since it was purchased which indicates whoever owns SatoshiDice currently isnt Erik anymore ( no way Erik going to neglect his support service )

And you not make assumptions ?

Yes I am, which is based on something that is a fact. Support service was never bad when Erik was still running this site and ever since it has been purchased , the support service quality has been declining ever since . No sane person will be buying back the site that he sold just to neglect the site back

On the other hands his assumptions based on why they use the same exact address . When you buy something, you get everything in package including the address imo. Everything is purely speculation however I made a more valid point

I can assure you all, SD is NOT run by Erik Voorhees anymore, but that is not the point of the current problem.

I don't think SD is run by Erik now neither.

dadice

sr. member

Activity: 252

Merit: 250

DaDice Administration

Quote from: arallmuus on July 23, 2015, 11:40:02 AM

Quote from: gamblingbad on July 23, 2015, 11:29:38 AM

Quote from: arallmuus on July 23, 2015, 11:23:27 AM

Quote from: ?? on ??

Of course Erik still runs it. He just bought it back from the investors, who else you think had that money and would buy it? Or never wondered why they continued to use the exact same addresses? But yeah recently he has neglected it while focusing on shapeshift.

Besides just all of this assumptions (?) is there any fact to support what you claimed? ( seems more of an assumptions to me ). There is no point to hide it if Erik purchased it back which I believe it wont be happening since he is so focus on shapeshift. Besides the support service is pretty much neglected ever since it was purchased which indicates whoever owns SatoshiDice currently isnt Erik anymore ( no way Erik going to neglect his support service )

And you not make assumptions ?

Yes I am, which is based on something that is a fact. Support service was never bad when Erik was still running this site and ever since it has been purchased , the support service quality has been declining ever since . No sane person will be buying back the site that he sold just to neglect the site back

On the other hands his assumptions based on why they use the same exact address . When you buy something, you get everything in package including the address imo. Everything is purely speculation however I made a more valid point

I can assure you all, SD is NOT run by Erik Voorhees anymore, but that is not the point of the current problem.

dadice

sr. member

Activity: 252

Merit: 250

DaDice Administration

Quote from: gamblingbad on July 23, 2015, 11:20:22 AM

Bitdice.me is much better then satoshidice. They have just 1% egde and satoshidice has 1.9%

So have dadice.com, primedice.com and a dozen others.

dadice

sr. member

Activity: 252

Merit: 250

DaDice Administration

Quote from: ?? on ??

Quote from: dadice on July 23, 2015, 09:50:12 AM

They are not the same SD since Erik was running it.

Of course Erik still runs it. He just bought it back from the investors, who else you think had that money and would buy it? Or never wondered why they continued to use the exact same addresses? But yeah recently he has neglected it while focusing on shapeshift.

Nonsense!

arallmuus

legendary

Activity: 2562

Merit: 1414

Quote from: gamblingbad on July 23, 2015, 11:29:38 AM

Quote from: arallmuus on July 23, 2015, 11:23:27 AM

Quote from: ?? on ??

Of course Erik still runs it. He just bought it back from the investors, who else you think had that money and would buy it? Or never wondered why they continued to use the exact same addresses? But yeah recently he has neglected it while focusing on shapeshift.

Besides just all of this assumptions (?) is there any fact to support what you claimed? ( seems more of an assumptions to me ). There is no point to hide it if Erik purchased it back which I believe it wont be happening since he is so focus on shapeshift. Besides the support service is pretty much neglected ever since it was purchased which indicates whoever owns SatoshiDice currently isnt Erik anymore ( no way Erik going to neglect his support service )

And you not make assumptions ?

Yes I am, which is based on something that is a fact. Support service was never bad when Erik was still running this site and ever since it has been purchased , the support service quality has been declining ever since . No sane person will be buying back the site that he sold just to neglect the site back

On the other hands his assumptions based on why they use the same exact address . When you buy something, you get everything in package including the address imo. Everything is purely speculation however I made a more valid point

gamblingbad

hero member

Activity: 568

Merit: 500

https://bit-exo.com/?ref=gamblingbad

Quote from: arallmuus on July 23, 2015, 11:23:27 AM

Quote from: ?? on ??

Of course Erik still runs it. He just bought it back from the investors, who else you think had that money and would buy it? Or never wondered why they continued to use the exact same addresses? But yeah recently he has neglected it while focusing on shapeshift.

Besides just all of this assumptions (?) is there any fact to support what you claimed? ( seems more of an assumptions to me ). There is no point to hide it if Erik purchased it back which I believe it wont be happening since he is so focus on shapeshift. Besides the support service is pretty much neglected ever since it was purchased which indicates whoever owns SatoshiDice currently isnt Erik anymore ( no way Erik going to neglect his support service )

And you not make assumptions ?

Topic: SatoshiDICE.com - The World's Most Popular Bitcoin Game - page 134. (Read 495811 times)