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Topic: SatoshiDICE.com - The World's Most Popular Bitcoin Game - page 97. (Read 495805 times)

full member
Activity: 132
Merit: 100
After one month i got my found and my account.
Thanks for support
member
Activity: 105
Merit: 11
Now I'm sorry I had no problem with my account: I get no compensation Sad
full member
Activity: 129
Merit: 100
Satoshi Dice Support
We have now reinstated satoshicircle.com, that was unfortunately unusable after DDoS protection malconfiguration by our host.
full member
Activity: 129
Merit: 100
Satoshi Dice Support
I've sent an email to Support but I got no reply. I've got a password problem, I'd like to withdraw my ~ 0,012 BTC that I played with like 10 month ago but I seem to have forgotten my password. My deposit address is 1MqUHYGG9V2PxDHrmYb3FGVSRD1rTn447N

Could you please help?

Your issue has been fixed, please check email or PM!
full member
Activity: 129
Merit: 100
Satoshi Dice Support
Yeh it's crazy. I contacted them once in october/november with no reply, figured they just missed the email.

But this time they have no excuses, I have emailed them, sent 4/5 private messages on here and have been posting on this thread for the last few weeks... 0 result

PLEASE CONTACT ME SD!


it's the same for me.  i contact support 01/01/16. no response. pm on forum. no response.
 Huh Huh Huh Cry

Strebba90,

Your issue is also fixed, and compensation added to your account. Sorry about the wait.
full member
Activity: 129
Merit: 100
Satoshi Dice Support
Hello how long take you reply to email? I'm waiting over 24hours and I'm a little bit concered

I wouldn't hold your breath, I've been waiting for 1 month+ and have been posting on here for a few weeks, sending private messages, but no response. Only 1 forum post to say "we'll once the DDOS is over"



btalent60,
I have resolved your account issues too and credited you compensation. It took some time because I had to write some code for identifying accounts with "old" deposits without making manual queries. Similar issues will be resolved much quicker. Sorry about the wait.
hero member
Activity: 952
Merit: 500
It doesn't look good.. I thought satoshidice.com a trusted and helpful gambling site and yet looks different .. @btalent60 I hope that we solve our problems with satoshidice asap

I have responded to your inquiry now, please check PM or email.

If you think that it's time to answer also to mine (from late December) i will be happy to hear about you Wink
2 and more months are not too much for what is called a good customer support  Wink

I have answered you in email and PM + bonus too.

I want to confirm that the issue was resolved: i was provided with another valid address to login back on my account, where i find all my money i've invested there, plus a nice bonus for the wait.
Want to give back credit that i loose on the site and the guys on PD for closing an issue after months.
Hope others will have their issues solved as well  Wink
full member
Activity: 129
Merit: 100
Satoshi Dice Support
It doesn't look good.. I thought satoshidice.com a trusted and helpful gambling site and yet looks different .. @btalent60 I hope that we solve our problems with satoshidice asap

I have responded to your inquiry now, please check PM or email. A little bonus added Wink

I confirm that I got answer, thank you for help and bonus Wink For the future I suggest to hire someone to support and PR.

Yes indeed. We're in the middle of a system upgrade, were DDoS'ed and so on so it's been hard to organise quickly enough.
full member
Activity: 129
Merit: 100
Satoshi Dice Support
It doesn't look good.. I thought satoshidice.com a trusted and helpful gambling site and yet looks different .. @btalent60 I hope that we solve our problems with satoshidice asap

I have responded to your inquiry now, please check PM or email.

If you think that it's time to answer also to mine (from late December) i will be happy to hear about you Wink
2 and more months are not too much for what is called a good customer support  Wink

I have answered you in email and PM + bonus too.
hero member
Activity: 952
Merit: 500
It doesn't look good.. I thought satoshidice.com a trusted and helpful gambling site and yet looks different .. @btalent60 I hope that we solve our problems with satoshidice asap

I have responded to your inquiry now, please check PM or email.

If you think that it's time to answer also to mine (from late December) i will be happy to hear about you Wink
2 and more months are not too much for what is called a good customer support  Wink
full member
Activity: 129
Merit: 100
Satoshi Dice Support
It doesn't look good.. I thought satoshidice.com a trusted and helpful gambling site and yet looks different .. @btalent60 I hope that we solve our problems with satoshidice asap

I have responded to your inquiry now, please check PM or email. A little bonus added Wink
full member
Activity: 129
Merit: 100
Satoshi Dice Support
As far I can notice, the site is up. But the problem is that their new anti-ddos protection apparently is automatically banning IPs for no reason, so I have to connect from a different IP each time in order to work.

SDice_CTO should look into it and come up with a better solution. Also, some more details about what exactly is going on would be welcome.

The false positives should be fixed now and it seem to have been solved when we use the site ourselves. Please let me know if it persists.
hero member
Activity: 952
Merit: 500
Hi OP, i lost my address to my userpage, i've sent an email but no answer....
I have deposit address, how can i do to recover my page? Thanks

I've complained about the support more than a months ago, for a reply that never arrived.
I had lost my string to access to my account with some coin inside, contacted support via mail, forum, twitter...but never answered me, and we are talking about last December.....
After complaining here, i've stopped to ask because it's clear that something isn't working right and nobody care about customers money....
my conclusion was: FO the money, FO SD....you will have all the worst opinion and advertising by me!
Better to move to other places, you didn't deserve our coins  Angry
hero member
Activity: 952
Merit: 500
I've complained about the support around 2 months ago, for a reply that never arrived.
I had lost my string to access to my account with some coin inside, contacted support via mail, forum, twitter...but never answered me, and we are talking about November 2015.....
After complaining here, i've stopped to ask because it's clear that something isn't working right....FO the money, FO SD....better to move to other places, they didn't deserve our coins  Angry
legendary
Activity: 1022
Merit: 1000
There is another latest satoshidice thread here https://bitcointalk.org/index.php?topic=1009904.220
sr. member
Activity: 322
Merit: 250
I ❤ www.LuckyB.it!
i don't know why people is still playing dice here, support is 0/10, better Primedice
full member
Activity: 132
Merit: 100
Yeh it's crazy. I contacted them once in october/november with no reply, figured they just missed the email.

But this time they have no excuses, I have emailed them, sent 4/5 private messages on here and have been posting on this thread for the last few weeks... 0 result

PLEASE CONTACT ME SD!


it's the same for me.  i contact support 01/01/16. no response. pm on forum. no response.
 Huh Huh Huh Cry
newbie
Activity: 17
Merit: 0
Yeh it's crazy. I contacted them once in october/november with no reply, figured they just missed the email.

But this time they have no excuses, I have emailed them, sent 4/5 private messages on here and have been posting on this thread for the last few weeks... 0 result

PLEASE CONTACT ME SD!
member
Activity: 119
Merit: 10
It doesn't look good.. I thought satoshidice.com a trusted and helpful gambling site and yet looks different .. @btalent60 I hope that we solve our problems with satoshidice asap

bioly: yea 24h is nothing. but 1month+ is extreme, I think my average wait time is around five days.
newbie
Activity: 17
Merit: 0
Hello how long take you reply to email? I'm waiting over 24hours and I'm a little bit concered

I wouldn't hold your breath, I've been waiting for 1 month+ and have been posting on here for a few weeks, sending private messages, but no response. Only 1 forum post to say "we'll once the DDOS is over"

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