Topic: SCAM EXCHANGER: imExchanger.pro aka Openchange.cash promoted by BestChange.com (Read 310 times)

My opinion is just that, an opinion. What matters is the rules they enforce. Those are the rules you have to play by if you want to use the service and receive your money. I didn't make them, they did.

It was a general recommendation. Always read all the documentation of a service before using it. ImExchanger has two important documents on their website: one is the user agreement, the terms of use and the second one is the AML/KYC policy. They consider the latter to be their privacy policy. I haven't read either one, but if I did, I am sure I would find plenty of points that I would consider a no-go for me personally. That probably includes jumping through different hoops to prove to them that your money is "clean." 

Have you read those two documents?

Well, they just have to send coins back to where it comes from and stop wasting peoples time!!!!

If they don't send it back then it fails under the definition if SCAM!!!

Don't you agree on that?

imExchanger.pro has no privacy policy!!!! so referring to me accepting is counter productive


my fault, i blindly trusted bestchange now i this this
https://bitcointalksearch.org/topic/--5509747
and this
https://bitcointalksearch.org/topic/m.64913899

No and i explained why i will not do it to noname anonymous website who doesn't have privacy policy and company details, who refused to provide me with this information and the same time pretending to pay in AML and KYC bullshit

I  will be willing to provide my documents to exchanges who has a legal presents and privacy policy written on their website
and not to someone who deliberately wipe chats from support conversations

They are playing hide and seek but expect me to send them their documents and privat chats

this is a true definition of scam and scammers act this way

BestChange can be useful to find instant exchanges but you should still carry out some research on the platforms they recommend, regardless of the filters you used for your search. The no-KYC argument is often abused when it comes to crypto exchanges. These platforms like to say we don't ask for KYC, but if you go and read their terms, you find out that they do. They just don't do it by default unless something seems suspicious to them. And there is a long list of things they can find suspicious.

Another argument instant exchanges use is, it's not us that requires KYC, it's our partners and liquidity providers. This doesn't matter to the end-user when the fact remains that your money is being held hostage until you meet their demands.

In the future, always read the terms and privacy policy before depositing money into an exchange. Conduct research on their reputation before and not after something happened.

If you want to get your money back, I think you'll have to do KYC unless they decide to show goodwill and return it to you. 
Bookmark KYCnot.me for the future. It will be useful in the future if you need proper no-KYC exchanges. But like I mentioned, read the terms before using any service.

I will quote Bestchange again. This is their answer to feedback which you leave on their platform, but as far as I understand, they also claimed that on the forum from the links you posted earlier.

Things don't work that way here.

where did you get this information?
check my 1st post - https://bitcointalksearch.org/topic/m.64876063, there is one transaction hash
I have already mentioned that i DID NOT send a deposit several times, i submitted one single transaction of 100 XMR

that is what i did

Thank you, will look into this

can somebody from admins to set the red flag on this topic?

You are absolutely right here, I wouldn't send personal data to someone like them either, but I also wouldn't use exchanges like them.
The second big mistake you made is that you sent a deposit several times, and that is also against their conditions. Honestly, that would create a problem with most exchanges. You simply create a new order for each transaction.

I don't believe that Bestchange owns this exchange, although they actively defend it. This whole thing is not in your favour because you do not comply with two conditions that are clearly indicated (obviously, you did not read them before use), you do not want to send any personal info to pass KYC, and you sent coins in several transactions for one order.
Unfortunately, In this condition, I don't think you will get a refund.


Since you are obviously at a dead end, I will give you a hint in which direction you might try. There is a high probability that you will have to give your personal data to the authorities.
Recently, the authorities in Germany closed or seized 47 exchanges. What they all had in common was that they were all listed on Bestchange, and one of the accusations was abuse of the AML procedure. I am somehow sure that they will pay attention if you contact them about your case.
Here is the topic: Germany seizes 47 crypto exchanges and pay attention to xtests post

only this https://forum.bits.media/index.php?/topic/25902-%D0%BF%D0%BE%D0%B4%D0%BE%D0%B7%D1%80%D0%B5%D0%BD%D0%B8%D0%B5-%D0%B2-%D0%BC%D0%BE%D1%88%D0%B5%D0%BD%D0%BD%D0%B8%D1%87%D0%B5%D1%81%D1%82%D0%B2%D0%B5-imexchangerpro-wu-mg-pm-btc-advcash-okpay-paxum-wmz-paypal/page/3/#findComment-2423068

No KYC, i don't accept this bullshit request i hae explained why(see me 1st post)
no adequate person will send documents to Anonymous website owner who thinks he is a KYC/AML messia
I have no idea who they are and where they registered (see me 1st post, they refused provide with their company details)
Would you be willing to send your ID, photo and etc to someone you don't know?

@best_change is covering them as this exchanger belongs to them, odd

2 weeks has passed, No money has been refunded

OP, do you have any new updates here, did you get your money back?
Have you even passed KYC?
It would be good if you could give us information as a reference for some future similar cases with this exchange.

Best change should be the last place to look for an exchange if you hate KYC. There are a few privacy-oriented sites with lists of no KYC exchanges you can use. So those people are probably going to force you to do KYC if you want your money back. To me, it's something unfair. I prefer services that refunds users their coins if they refused to do KYC. Not holding someone's money hostage in exchange for documents

Next time, check out;

1. https://kycnot.me/
2. https://bitmixlist.org - https://bitcointalksearch.org/topic/ann-bitmixlistorg-bitcoin-mixer-list-5477452
3. https://orangefren.com - https://bitcointalksearch.org/topic/orangefrencom-instant-kyc-free-exchange-comparison-5409616
4. https://bitlist.co/exchanges - https://bitcointalksearch.org/topic/bitlistco-mixers-exchanges-services-casinos-5483310

At list I know who they are and where to sue them

Poloniex has Privacy policy and proper AML/KYC and doesn’t hide itself

Well, using Poloniex is better then imexchanger.pro - better from 2 bad ones


I did, no use at all, they send me standard replies without seen the issue

BestChange protect or cover this scammers(imexchanger.pro), why do you think the do? it any idea??

I wouldn't trust poloniex either.

We already know about their terrible feedback system, and I think they announced some changes in near future.
I wouldn't blindly trust any exchanges listed there after I saw many cases of people having problems with them.
There are much better alternatives that never ask for any kyc, like eXch for example.

Try to contact BestChange directly in bitcointalk and see if they can help you somehow.

Dear, I am completely on your side, and I am very sorry about what happened. However, your amount can still be returned, provided that you pass the identity check. I once found myself in a similar situation, I could not lose or give my funds to anyone and was forced to agree to the exchanger's terms. But after that, I read all the neutral reviews, and I see that the negative ones turn into neutral ones only when a conversation with the client is held. Nothing will be deleted just like that. A neutral review is also not an indicator of a good exchange. And the more such neutrals there are, the further you should stay away from such a service.

thank you so much!!!!!!!!

were have you been before? 

Is this my case: https://www.bestchange.ru/imexchanger-exchanger.html?review=3033632

I hope they will do it, but I have been waiting since 12.12.2024 which is more then a week now


Exactly, they marked as scam everywhere but Bestchange

Bestchange covers this scam, read this
https://forum.bits.media/index.php?/topic/229257-antiswapinfo-%D0%BA%D0%B0%D0%BA-%D0%BE%D0%B1%D0%BC%D0%B5%D0%BD%D0%BD%D0%B8%D0%BA%D0%B8-%D0%BA%D0%B8%D0%B4%D0%B0%D1%8E%D1%82-%D1%81-%D0%BF%D0%BE%D0%BC%D0%BE%D1%89%D1%8C%D1%8E-aml
and this
https://forum.bits.media/index.php?/topic/35871-%D0%BC%D0%BE%D1%88%D0%B5%D0%BD%D0%BD%D0%B8%D0%BA%D0%B8-%D0%B2-%D1%82%D0%BE%D0%BF-%D0%BB%D0%B8%D1%81%D1%82%D0%B5-bestchange/page/8/#findComment-2422073

As I mentioned above bestchange withdraw bad reviews and changes it to neutral or wipe it, so that people like me to other who got AML scammed did see it clearly

you can track it here
https://talkimg.com/images/2024/12/23/DyKfd.png

example https://www.bestchange.ru/d-obmen-exchanger.html

it shows 1 claim, but i am betting that it will be gone in 24-48 hours

really impressive just a few negative feedback and all will be gone, pls understand me

1. i has not been paid, basically was robbed
2. i left a negative review because of it
3. bestchange just closed it and banned me from adding a new ones

end of story, exchanger is happy with my 100 XMR and i am fucked

Tell me what would you think if you were in my shoes?

They do have a thread on Bitcointalk: eXch - instant exchange BTC / LN / XMR / LTC / ETH / ERC20

thanks i have never heard of exch.cx, where can i get more information on them?
reviews, feedbacks and etc


no this is no mine because bestchange removed my clame for bestchange.com, i am not able to leave any feedback, they blocked me

this is mine https://www.bestchange.ru/imexchanger-exchanger.html?review=3033632 closed by Bestchange admins

there is a frauduletn reply from Imexchanger, they say i im not supposed to split my payment into several ones, i have never did it

Imexchanger lied to bestchange that i split my payment but i have never did it


i have never used Whitebit and never wanted to, why do i need to read it?

i have never entered into any relationships with other exchangers like Whitebit

i know Whitebit is shit and scam, i have never wanted to use it that is why i went to bestchange and they fucked me both

i send my 100 XMR to Imexchanger not to Whitebit

you're right, very similar case. around $20k
I think this feedback is in question.
https://www.bestchange.ru/imexchanger-exchanger.html?review=3033632

This is the final answer from Bestchange:


OP, did you send the requested documentation for the KYC procedure?

---

Btw, Why would anyone ignore this condition of theirs and continue to use this exchange?

Not really, just look at the following website: https://antiswap.info/, we could write a whole topic on the malpractices encouraged by BestChange...



An unregistered company has no right or legitimacy to request, process or store personal documents or sources of funds info.  An unregistered company has no lessons to teach to anyone about the respect of laws/regulations, they cannot pretend to be subject to any regulation, and should return frozen funds if they refuse to process them. When they never return the funds using KYC requests and various (impossible to find) source of funds proofs as a pretext, the fact is to seize and steal their users' funds is just a part of their business model.

---

By the way OP, I've added your case to the following list: [INFO] Updated Summary of malpractices and abuses of exchanges
Please keep us informed of any developments.

1st of all i followed Bestchange.com recommendation with no KYC clearly explained here https://forum.bits.media/index.php?/topic/25902-%D0%BF%D0%BE%D0%B4%D0%BE%D0%B7%D1%80%D0%B5%D0%BD%D0%B8%D0%B5-%D0%B2-%D0%BC%D0%BE%D1%88%D0%B5%D0%BD%D0%BD%D0%B8%D1%87%D0%B5%D1%81%D1%82%D0%B2%D0%B5-imexchangerpro-wu-mg-pm-btc-advcash-okpay-paxum-wmz-paypal/page/2/#findComment-2422334

Bestchange.com always has a mark on the exchanger if KYC is required they didnt mark them as KYC mandatory that is why used them


2nd of all this all bulllshit reminds me this https://www.youtube.com/watch?v=Gxb3YOZrPP0

I would be ok to submit my document to someone i know where my documents go to, but they are completely anonymous as i clearly stated in my start post

Yes i should never sign up with this scammers if bestchange did recommend it - this is regarding well established company and shit

What are we talking about here? do you really it is ok to hold peoples crypto in hostage and promise to return it after KYC bollocks

there are people waiting since September, November 2024 to get their coins back in January 2025, google feedback on them

Just check this out https://forum.bits.media/index.php?/topic/25902-%D0%BF%D0%BE%D0%B4%D0%BE%D0%B7%D1%80%D0%B5%D0%BD%D0%B8%D0%B5-%D0%B2-%D0%BC%D0%BE%D1%88%D0%B5%D0%BD%D0%BD%D0%B8%D1%87%D0%B5%D1%81%D1%82%D0%B2%D0%B5-imexchangerpro-wu-mg-pm-btc-advcash-okpay-paxum-wmz-paypal/page/2/#findComment-2421825