you should contact the owner of the account and try to complain about what you are experiencing regarding the problem. Or why not reply directly to the thread instead of creating a new thread if the problem stems from the post. Send him a PM to provide a solution.
If you include a lot of valid evidence, you can file it in the fraud allegations thread. And don't let this go on for too long. Therefore, when you want to bet, try to do some research because on this forum there are many choices of casinos that have a good reputation and respond to problems experienced by their users.
I'm not a representative of any casino, so just a suggestion that might help you.
I agree, but it's mandatory to have some research before making any deposit on any site. There are different blogs, websites, and expert opinions which can guide us that either making any deposit on any particular site would be safe or not? We can't blame any website for committing any fraud if we haven't completed our homework against it. However if still faces any of such fraud experiences. I would suggest you to post it in the fraud allegations thread, as this may help to protect many new users to become a fraud of those scam sites.