Topic: ✨ Shuffle.com | The next generation of crypto casinos | Sports, Casino + token - page 18. (Read 20992 times)

Maybe making you crazy is what is expected. it is a form of punishment for what you did. including when you made a complaint at the Casino Guru. the case has indeed been closed but do you know that there are also possible impacts caused by your case?
you know you were wrong and you didn't admit it before. it just makes it more complicated with your complaint there.
Now just think of this as a punishment for what you did. regarding the time you can make a withdrawal, just wait. You don't need to be patient, you can keep ranting but maybe there will be more people who ignore you.

Valuable advice! So many legit gamblers could benefit from such a change, but I doubt any crypto gambling site would implement it due to prioritising other matters. Creative idea for sure though.

You are missing the point. They did approve your apology, but they never mentioned a timeframe within which they would pay you. Stay patient instead of making another mistake.

I wouldn't call this ranting, I think I have been very patient, neat and polite in my text.
I have already explained, they stopped answering my emails. I would be happy to communicate with them via email if they answered. Livechat same story, being completely ignored.
Plus, on March 23 my apology text was approved, we are now 6 months further. Don't you think waiting 6 months is being more than patient?
I gave them every chance to deliver on their promise to pay me back my deposit via normal communication channels.

I find it crazy that a reputable casino can make a promise in writing and that most people in here find it normal that they just don't follow up on it.

Pardoning wasn't something i was after with this, nor i was talking about deliberate malicious act. I know those exist,

I was talking about people who are automatically seen as malicious. And about casinos just being clear of consequences.

Some people can lack focus to read TOS, or have dyslexia, and they would benefit a lot from direct warnings beforehand.

It could make a huge difference to some people and requires relatively small effort from the casino. Like during registration, one extra step of just listing few most common mistakes that people do and lose their accounts for it. And below that a checkbox to click saying "I understand [✔]"

I know that some people who have no problem reading the tos see this as unnecessary, but it's really not about what normal people can do, it's about being inclusive.

Quite simple, because he advantage player.

We all know, that mostly advantage player in "Sportbet" having a limitation fund to be bets (especially, if you are on winning PNL). In my perspective, he trying to avoiding the limits by creating another account but just getting caught.

He advantage player, getting profit by doing several activity like arbitrage and other & avoiding some limitation bet size fund from his first account by creating another account.

Plus why register two accounts and pretend you're another person with the other one? That would absolutely raise some concerns from the admins of the casino. Personally, the admins should be alert and rightfully could mark the act as something malicious.

The casino shouldn't pardon such behavior because of a mere apology. It will merely show that the casino can be abused and Sybil-Attacked.

Spamming their thread cannot help your case you already admit that you made a mistake and that is already a proof that they can confiscate your funds. Instead of ranting here why not just follow up this issue on their support channel?

Since no one can help you here since their representative is not really so active in bitcointalk. They just came out when there's valid concern posted against them. What you do here is really disappointing and if you keep spamming their thread maybe they might totally get angry and will not take care your problems. Just learn your lesson from this incident and slowly move on because its like its close to impossible that your request will be granted since they have rules to follow.

Yes, brother, I know I made a very big mistake. And I have admitted it.

And yes, Shuffle really promised to give me back my 0.111 btc balance, see here: https://i.postimg.cc/3RLvh34W/20240904-001505.jpg
I then posted the apology text which they approved personally: https://i.postimg.cc/nrCQcNB2/20240904-001610.jpg
I really thought their word would be good. If they changed their mind then I would like to at least hear why. Or if there is any thing more they need from me. My only last thought was that maybe they still needed a public apology in Bitcointalk, but I have now posted that 2 weeks ago and still received nothing. I am really left in the dark and am confused.

May I ask Wind_Fury, do you have any contact within Shuffle? Can you please ask them to email me or to post an update here?

Exactly.
And that is the only problem I have with this case. If they had immediately confiscated everything including my deposit I would have no leg to stand on and have given up already 7 months ago. But they literally promised it in writing. The deal was: I apologize in public and then I get at least my deposit back. Meaning the stituation was restored as if I never had opened the second account. Which is the most fair. Also, meaning my 77mbtc sports winnings confiscated and I accept that.
And I repeat: I am the one who is wrong, and what I did up until mid March was not nice of me but I was scared. Then, I improved my behaviour and did all Shuffle asked and more, and even waited 5+ months since issuing the apology. I was very humble and patient because I thought that is the least I could do.
If they now go back on their promise (which is looking more likely by each day that passes) and do not even give me back the deposit, then there is still nothing I can do but Shuffle won't look good either, not making good on their promises. A casino as reputable as Shuffle should be trustable on their word.

P.S. I now see that since today, my account is no longer accessible. For the past 7 months (including yesterday) it was fully accessible with my 111mbtc balance still sitting in it. Now I have no way to access it anymore as it is "suspended temporarily" it says. It seems Shuffle is reading this topic and actions are being taken. I have not received back my deposit however and with the account suspension it does not look likely I will get it.
I would like to hear from Shuffle what their final decision is what will happen with my deposit?

I agree with you that a casino or any other business has the full right to ban a user’s account and seize his funds if they find out he violated their ToS. In some cases and out of generousity they will let the abuser withdraw his initial deposit unless he already has withdrawn more than he has deposited.

But in this particular case, Shuffle promized (in one of the emails they sent to him) to pay him the 111mbtc if he "appologizes and recounts the events that happened", which he did!

I agree, but i also think that most common mistakes on where people keep breaking TOS, should be informed with cat size letters right when registering the account. Not only in Shuffle, but in every site.

Like a friendly reminder that if your ip is already in the system of the casino, that they should remind with a pop up window that you already have an account and this could be violation of TOS. Are you sure you want to continue?

Because if people don't feel it's a big mistake to make 2 accounts, or they are making them by mistake, then there's definitely problem with communication. I am certain that most people who claim to do it by accident would want to know perfectly clear that there will be consequences. And that TOS should be read before accepted.

First of all the gambler is guilty of multiple accounts operations which is an offense that most casinos kick against and if caught you should consider your accounts gone with all the money in it, but in this case, shuffle promised to have his money in deposits refunded back to him which is something commendable by the shuffle team, but then the gambler complained that the deposits have been returned to his shuffle account balance but he is unable to withdraw it just yet and he is advice to keep in touch with the support to get to the final stage where he finally get his money out of the casino finally.

Avoiding multiple accounts opening is most important all time to avoid such stories of account blockage, because any act of multiple accounts is a big risk to the casino since such accounts could be used to claim bonuses or abuse the games in one way or the other and that is the reason, multiple accounts is prohibited at all cost.

No need "Shuffle" but we can say (NO).

Plus according to the "SHUFFLE" response you're in profit PNL (+95%). Usually, the refund process (I study in other casino) if you are not playing anything yets but the bookmarklet caught your device section in other casino and they notify the casino you are playing (cause using same provider). They will refund your initial deposit (due the money is not being used any at all).

But you already play on there + profits, abused the sportbets and multi account. It's noot gonna to be happens.

I believe you made a very VERY big mistake, ser. You said,


You made a new account claiming to be "Felix". That's not allowed, read the Terms And Conditions of the casino, or ANY casino for that matter.

Plus did Shuffle actually "promised" that they will return your deposit, or did you merely make that assumption?

Shuffle, can you please respond on this? Will I get my deposit back like promised, or are you going to confiscate it despite the earlier promise?

https://bitcointalksearch.org/topic/shuffle-account-situation-plus-apology-5508201

That's probably the strategy the admins/developers are following. Noah was an employee in FTX before the founders destroyed their own work. I'm very confident that if the strategy worked for those exchanges, then it will also work for internet casinos.


I believe Stake and SportsBet have direct advertisements/sponsorships in different teams in different sports, no? I believe it's a very common practice for legacy/fiat internet casinos.

That's great! You have received 50% of your losses through different bonuses. I do have similar experience on other casino. I know a few more casinos where user receives such percentage (30%-50%) from the house edge as bonuses. Anyway, my experience is different than you on Shuffle. Because my rank is too low there. With almost $6k lifetime wager and $500 losses, I have received around $15 as bonuses from Shuffle until now.

Here's all the information we got so far: https://shfl.shuffle.com/ Everything you can find out right now is on their whitepaper. We are only waiting for update on the use cases like staking for the raffle tickets etc.

Or if by information you meant some influencers telling people to buy or sell, you should really ignore those.

Personally i think it's a good idea to hodl it, but words of random people in the internet like me shouldn't be any kind of confirmation to buy. In fact, you are better off being skeptical and think that i am lying and look trough all the information it has by yourself. One of the reason random people are being openly bullish, (for what ever token it may be) because we are holding it, and we are hoping it will moon. So don't trust anyone giving opinions, or do... who am i tell you what to do.

Just remember that most people will have an agenda behind their opinions about the price.

Original Games - Dice.

Mostly can make a good wagering with fast, cause you can set up the time frame bet setting. If you choose to wager, you need to lose some money because quite simple (it's the house edge). You cannot be doing both (win & wagering), or perhaps you can tried to use most common tactic.

You betting normal, and win a little bit money > then you use the money you are win to be losing for building a wagger. Repeated the process.....

It can be like on centralized exchanges, pioneered by Binance exchange, they use their exchange token BNB as a mean to run many promotions around the token with different benefits to their users who own BNB in accounts and use if as payment for trading fee, and more benefits in different fees at different account Tiers too. Other centralized exchanges copied this strategy from Binance and now it is massively popular.

Shuffle team can build up similar promotions around their SHFL token but of course a gambling company has many different products than a centralized exchange, they have many opportunities to make their own promotions with the token.

But remember that in the UK. their government are reviewing policy on gambling advertisement in sports. Future for gambling advertisement in the UK. in next years is unknown, at least now.