Site looks alright, however, I'd take away the animations from the background as it is a bit distracting at least for me.
I understand that you guys offer a similar service to changelly. Do you have any significant advantages compared to them or even Shapshift.io? Apart from having more coins listed than perhaps Shapeshift, I really don't see a reason to use you guys atm.
Besides, it's hard for people to trust you when you're new to the community, and even if you offer limitless exchanges, not a lot of people will trust you.
Also, what are your site's policies on KYC? Is it completely KYC-free?
I understand that you guys offer a similar service to changelly. Do you have any significant advantages compared to them or even Shapshift.io? Apart from having more coins listed than perhaps Shapeshift, I really don't see a reason to use you guys atm.
Besides, it's hard for people to trust you when you're new to the community, and even if you offer limitless exchanges, not a lot of people will trust you.
Also, what are your site's policies on KYC? Is it completely KYC-free?
Thank you so much for your feedback!
We strive to make the service as user friendly as possible. We are constantly improving SimpleSwap and we are focusing on the accuracy of our forecast and the speed of exchanges. We have no limits on the exchange. In the near future we will add fixed rates, which will further simplify the exchange procedure and make it simple and understandable for everyone.
About KYC. We do not require any documents and we do not have registration. However, we have an automated risk management system to check all transactions. According European AML directives we can ask of your ID and additional information of the funds origin.
Okay. So basically like Changelly.
Right now, when I try to exchange some funds from BTC to ETH, there is absolutely nothing that suggests I would need to be providing your identification under certain "suspicious" circumstances. I would suggest putting in a warning before people even start trading to confirm that they are comfortable with verification, and specifying how long it would take, maximum.
Because trust me, you don't want to end up like Changelly v.2. Just look at how untrusted they are, because they are accused of holding customer funds for unnecessary amounts of time while asking for a ton of info, all of this without any indication this would happen at the beginning of the trade.
