If you try to be active on telegram, you could setup the telegram notification bot for our forum
Great! Thank you.
Topic: SimpleSwap, instant cryptocurrency exchange with more than 175 coins. - page 2. (Read 1694 times)
October 05, 2023, 07:39:59 AM
Great! Thank you.
October 05, 2023, 07:38:48 AM
How about a status page for your website?
Status page or even a custom Err 404 page where they will inform visitors about current maintenance.
Big thanks for your suggestions, we'll discuss with the team! And sorry for the inconvenience.
Now I looked at this thread of yours, It has been around for a long time, but you often have quite long periods of inactivity. It is the same with your Telegram group. If you really want to gain trust, your responsiveness and online uptime must be at the highest level.
Thank you for your suggestions! Our support team is online 24/7 and they can answer all the urgent questions our users have. Support team is available by email [email protected] and via live chat on the website https://simpleswap.io/
September 14, 2023, 09:28:07 PM
May I add another tip? 
If you try to be active on telegram, you could setup the telegram notification bot for our forum, see: https://bitcointalksearch.org/topic/telegram-yet-another-bitcointalk-notification-bot-merits-mentions-topics-5248878
This way, you could also respond to forum members inquiries in a timely manner as the team could setup the bot to get notifications when someone quotes/mentions their handled bitcointalk account and even do a topic tracking for this ANN thread.
If you try to be active on telegram, you could setup the telegram notification bot for our forum, see: https://bitcointalksearch.org/topic/telegram-yet-another-bitcointalk-notification-bot-merits-mentions-topics-5248878
This way, you could also respond to forum members inquiries in a timely manner as the team could setup the bot to get notifications when someone quotes/mentions their handled bitcointalk account and even do a topic tracking for this ANN thread.
September 13, 2023, 06:42:05 PM
How about a status page for your website?
Status page or even a custom Err 404 page where they will inform visitors about current maintenance.
Big thanks for your suggestions, we'll discuss with the team! And sorry for the inconvenience.
Now I looked at this thread of yours, It has been around for a long time, but you often have quite long periods of inactivity. It is the same with your Telegram group. If you really want to gain trust, your responsiveness and online uptime must be at the highest level.
September 11, 2023, 09:00:01 AM
It would be nice if you made announcements prior to scheduled maintenance to avoid inconveniences to your customers. You could make full use of your social media handles, including this thread. It's why you created them in the first place 
How about a status page for your website?
How about a status page for your website?
Big thanks for your suggestions, we'll discuss with the team! And sorry for the inconvenience.
September 11, 2023, 08:20:28 AM
Hey guys! Our website can be unavailable for some time during maintenance periods. Usually, these works do not last more than an hour. There are no problems with the website now and it should be available. If you face any problem, please, contact [email protected], we will do our best to fix the problem.
It would be nice if you made announcements prior to scheduled maintenance to avoid inconveniences to your customers. You could make full use of your social media handles, including this thread. It's why you created them in the first place How about a status page for your website?
September 11, 2023, 08:04:16 AM
Hey guys! Our website can be unavailable for some time during maintenance periods. Usually, these works do not last more than an hour. There are no problems with the website now and it should be available. If you face any problem, please, contact [email protected], we will do our best to fix the problem.
August 25, 2023, 01:55:33 PM
From their telegram group:
It could be that issues from yesterday are still persisting? It's a bummer that there isn't anything about this on their other social handles so I'm not sure either if we'll be given update/s once everything is working normally, specially when some people may want to lean on the caution side and only swap once everything appears to be okay.
It could be that issues from yesterday are still persisting? It's a bummer that there isn't anything about this on their other social handles so I'm not sure either if we'll be given update/s once everything is working normally, specially when some people may want to lean on the caution side and only swap once everything appears to be okay.
August 25, 2023, 07:14:08 AM
it doesn't work again, why do you guys have frequent outages? [1]
[1] https://www.talkimg.com/image/MrEno
[1] https://www.talkimg.com/image/MrEno
August 24, 2023, 02:29:47 AM
Appears there is trouble with simpleswap today. https://simpleswap.io — doesn't open (504 — gateway error). https://simpleswap.io/crypto — this one opens but some parts of site work and some don't so I don't wanna create exchange in such situation.
Edit: works now
Edit: works now
August 09, 2023, 07:37:05 AM
SimpleSwap Monthly Digest | July 2023
Partnerships
Listings
Now among the great variety of cryptocurrencies you can also find COMBO, BOB, CANDY, TRAC, SPONGE, KARATE, LBR, OMN, GMMT, PLANET, WIT, SHIB2, AURA, GAMMA, EGO, FNSA, HOME, AG, ELS, GETA, AMC, ARKM, WLD, and many others!
We’ve already added over 1000 cryptocurrencies to our service, and we plan to keep it up. Check the full list of tokens and coins available for exchange here.
Blog
Learn
Major crypto news analysis and niche DeFi strategies are available in the Learn section of our website.
Do not forget to follow us on Twitter.
Partnerships
- SimpleSwap has helped Terraport Finance to return stolen funds
- OsmWallet, CoinFox and Stake IT have joined the SimpleSwap Affiliate Program
- KAS now can be exchanged on kaspa.org using the SimpleSwap widget
- SimpleSwap is on Orangefren.com – a service that help to check different KYC-free platforms and find the best cryptocurrency rates
Listings
Now among the great variety of cryptocurrencies you can also find COMBO, BOB, CANDY, TRAC, SPONGE, KARATE, LBR, OMN, GMMT, PLANET, WIT, SHIB2, AURA, GAMMA, EGO, FNSA, HOME, AG, ELS, GETA, AMC, ARKM, WLD, and many others!
We’ve already added over 1000 cryptocurrencies to our service, and we plan to keep it up. Check the full list of tokens and coins available for exchange here.
Blog
- This month one of the most notable events in the Crypto World was the Ripple winning the case against the SEC and we covered it in our Blog post
- We described the launch of the WLD token and some main facts about this cryptocurrency
- As for educational content, concepts such as Atomic Swaps and Hyperbitcoinization were explained
- Keep your safety as the main priority, and don’t miss the instruction on how to protect yourself in the Metaverse
Learn
Major crypto news analysis and niche DeFi strategies are available in the Learn section of our website.
Do not forget to follow us on Twitter.
July 04, 2023, 10:31:22 AM
SimpleSwap Monthly Digest | June 2023
Partnerships & Product updates
Listings
SimpleSwap has added a pile of new cryptocurrencies to its list in June: TENET, XPLL, CAL, WLKN, LMWR, FBX, WSB, DINO, HAHA, SHARBI, MONG, BEAR, PANDO, CARAT, 3KM, IRON, IZI, TRCL.
Blog
If you want to keep up with the crypto news, SimpleSwap Blog has a lot to offer:
Learn
Latest crypto market analysis is available in the Learn section of our website.
Do not forget to follow us on Twitter.
Partnerships & Product updates
- The team of Xumm, a non-custodial wallet, has integrated SimpleSwap into their platform. Now Xumm users can seamlessly convert assets from other blockchain networks such as Bitcoin, Ethereum, Cardano etc, into XRP.
- Due to our collaboration, SummonPlatform now has a built-in multi chain swap portal giving users an ability to swap for ADA and add to their Summon Multisig Wallet.
- Another SimpleSwap’s new partners are Trocador.app and OneLedger. Additionally, the Streakk project is now using the API of SimpleSwap.
- We are happy to introduce an invite system allowing all participants to earn extra profit by bringing their friends to SimpleSwap.
- The SimpleSwap team has visited Lisbon to attend the EpicWeb3 conference, which was a great chance to meet and talk to many representatives of crypto projects — both famous ones and those who are just gaining momentum.
Listings
SimpleSwap has added a pile of new cryptocurrencies to its list in June: TENET, XPLL, CAL, WLKN, LMWR, FBX, WSB, DINO, HAHA, SHARBI, MONG, BEAR, PANDO, CARAT, 3KM, IRON, IZI, TRCL.
Blog
If you want to keep up with the crypto news, SimpleSwap Blog has a lot to offer:
- We’ve talked about the upcoming upgrades, including the Ethereum Dencun upgrade which comes with a number of Ethereum Improvement Proposals, Polygon revolutionary update called "the Value Layer of the Internet" and fresh hard forks of 2023 scheduled by Horizen, BNB and DASH.
- The title of the most discussed news shall receive the SEC suing Binance and Coinbase. We made a detailed overview of these cases, discovered the reasons for lawsuits and found out what was the actual reaction of the respondents.
Learn
Latest crypto market analysis is available in the Learn section of our website.
Do not forget to follow us on Twitter.
June 20, 2023, 10:39:49 AM
...including mrt15's claim that he was scammed on the platform. Of course, OP has been disappearing again since the date of publishing these topics on 06/08. This is completely unprofessional and raises many claims that put this service in question.
As for the accusation of fraud by mrt15, this situation has been resolved back then, the user reached out to our support team. The exchange in question was created 2/22/2021, 0:30:41 AM UTC with a float rate and failed due to a significant change in the exchange rate. To protect our users from unexpected losses, we stop the exchange in case of a significant jump in the cryptocurrency price and check whether the client wants to continue the exchange at the new rate. If the client is not satisfied with the new exchange rate, we make a refund. In this case with mrt15, he agreed to a refund, which we successfully completed within 3 hours. He also asked for a refund of the network fee and this request was also granted by us.We've been in the market for more than 5 years. Crypto is a highly competitive and community driven industry, so it’s fair to say that we simply wouldn’t have survived this long if we scammed our users. We’re ready to fend off all of the scam accusations.
June 20, 2023, 10:34:00 AM
What SWAP token are you talking about?
You must be mistaken. As far as I know they don't have any token and even if they had one, what significance would it have on their exchange?
We do have a SWAP token, it is a non-tradable utility token that serves as an internal currency for the SimpleSwap Loyalty Program.You must be mistaken. As far as I know they don't have any token and even if they had one, what significance would it have on their exchange?
June 20, 2023, 10:30:30 AM
Thing is, I think this Loyalty Program maybe a dead end right now
Over these years we’ve developed our Loyalty Program, here is how it works now: signing up as a customer you will earn cashback in SWAP for every operation made on our service. You can collect enough SWAP and upgrade your cashback subscription to receive BTC for every exchange. This way you can get up to 0.4% BTC cashback for your exchanges. So SWAP is a non-tradable utility token that serves as an internal currency for the SimpleSwap Loyalty Program. June 20, 2023, 10:27:31 AM
Is the project somehow related to Best Change?
We're not related to BestChange, just listed there as many other platforms. June 20, 2023, 10:26:22 AM
i was scammed in simpleswap.org
Guys, please always check the url of the website you're sending your money to. Our website is simpleswap.io June 20, 2023, 10:24:53 AM
What a funny! U said "Soon we will introduce our team" since May. Nothing happen yet. It sound like fishy.
Answering all of the team questions. Over the years more members of our multi-geo team have become visible on social media, so you can meet & contact them if you need:Kate is our social media and community manager and in fact she’s talking to you here, on our official Twitter, Telegram, Facebook and so on. You can also find her personal account on Telegram: Kate_SimpleSwap.
Stella is our YouTube manager, she’s StellaVolandes on Twitter.
Our support team is consulting 24/7 via the email and live chat on the website, and some of the team members are also available in Telegram: Jennifer_SimpleSwap, Lauren_SimpleSwap & Olivia_SimpleSwap.
Olga_SimpleSwap, Simon_SimpleSwap & Demian_SimpleSwap on Telegram and Twitter are our partnership managers.
June 11, 2023, 07:11:29 PM
After being scammed by SimpleSwap myself, I did some digging and SimpleSwap LTD, registered in the UK, does exist. It's owned by Artem Eremenko, who lives in Russia. I have no idea why Artem doesn't seem to want any transparency for his company.
Valerii Agapitov is also listed as a company officer.
After a long time disappearing (almost 3 years) from the activity here on the forum, the OP of the simpleswap.io platform is reappearing to post 4 new announcements for his platform in different boards of the forum :Valerii Agapitov is also listed as a company officer.
https://bitcointalksearch.org/topic/bountyairdrop-simpleswapio-instant-exchange-4-000-000-swap-reward-5188918.
https://bitcointalksearch.org/topic/simpleswap-one-of-best-instant-exchange-5389484.
https://bitcointalksearch.org/topic/simpleswaps-weekly-updates-15-new-currencies-are-available-now-5086633.
https://bitcointalksearch.org/topic/--5455743.
without even bothering to take a look at this thread (which is supposed to be The official announcement) and answers many of the community's inquiries, including mrt15's claim that he was scammed on the platform. Of course, OP has been disappearing again since the date of publishing these topics on 06/08. This is completely unprofessional and raises many claims that put this service in question.
February 24, 2021, 05:55:56 PM
After being scammed by SimpleSwap myself, I did some digging and SimpleSwap LTD, registered in the UK, does exist. It's owned by Artem Eremenko, who lives in Russia. I have no idea why Artem doesn't seem to want any transparency for his company.
Valerii Agapitov is also listed as a company officer.
Create a scam accusation in this board - https://bitcointalk.org/index.php?board=83.0 and include all the necessary details pointing to how they scammed you plus other support evidence like transaction ID or order details/screenshotsValerii Agapitov is also listed as a company officer.
You can use this scam report format as a guide - https://bitcointalksearch.org/topic/scam-report-format-use-it-to-make-scam-reports-properly-260073
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