[SMOKERS] Introducing Cigs.eu - Buy Cheap Cigarettes with Bitcoins - page 4.

Shadow383

sr. member

Activity: 336

Merit: 250

Quote from: hoki on May 11, 2012, 11:26:31 AM

Quote from: Shadow383 on May 11, 2012, 05:06:06 AM

Still waiting on my 24th of April order #2772

Also, you're going to want to reply to this thread, since it must be losing you business:
https://bitcointalksearch.org/topic/beware-of-cigseu-80749

Heya Shadow383, the first two cartons were dispatched on the 24th of April and they should reach you pretty soon, don't worry

There is still plenty of time for them to show up, sorry for being that slow! In fact, you shouldn't worry in any case, cause we refund if they get seized: https://bitcointalksearch.org/topic/m.885073

Also, thanks for letting me know about that paranoid thread, lol.

Just an update, have had absolutely nothing through the post as of yet from the order back 5 weeks ago - am now away from that address for three weeks, post is getting left with my neighbours so I'll update if they tell me something's arrived...

rjk

sr. member

Activity: 448

Merit: 250

1ngldh

Quote from: David_Benz on May 29, 2012, 01:14:16 PM

^^^ This person is a scammer!!! Beware!

Proof is usually a good idea, in another thread please.

David_Benz

donator

Activity: 56

Merit: 0

you got hacked bitch!

Quote from: ?? on ??

Does anyone have any information on taxes and stuff when you ship to European countries? (In my case Holland). If I would just have to pay the price on the site it would indeed be cheap, but if there would be additional taxes..

^^^ This person is a scammer!!! Beware!

hoki

member

Activity: 105

Merit: 10

Say BYE to tobacco taxes and bureaucratized trade.

Quote from: Raoul Duke on May 11, 2012, 11:40:18 AM

Any chance you will respond to the email I sent yesterday to your support email about my affiliate account?

Responded

Raoul Duke

legendary

Activity: 1358

Merit: 1002

Any chance you will respond to the email I sent yesterday to your support email about my affiliate account?

hoki

member

Activity: 105

Merit: 10

Say BYE to tobacco taxes and bureaucratized trade.

Quote from: Shadow383 on May 11, 2012, 05:06:06 AM

Still waiting on my 24th of April order #2772

Also, you're going to want to reply to this thread, since it must be losing you business:
https://bitcointalksearch.org/topic/beware-of-cigseu-80749

Heya Shadow383, the first two cartons were dispatched on the 24th of April and they should reach you pretty soon, don't worry

There is still plenty of time for them to show up, sorry for being that slow! In fact, you shouldn't worry in any case, cause we refund if they get seized: https://bitcointalksearch.org/topic/m.885073

Also, thanks for letting me know about that paranoid thread, lol.

Shadow383

sr. member

Activity: 336

Merit: 250

Still waiting on my 24th of April order #2772

Also, you're going to want to reply to this thread, since it must be losing you business:
https://bitcointalksearch.org/topic/beware-of-cigseu-80749

drakahn

hero member

Activity: 504

Merit: 500

Quote from: hoki on May 05, 2012, 10:02:51 AM

Quote from: drakahn on May 02, 2012, 09:15:16 PM

I had a parcel stopped by customs and returned to cigs.eu months ago, support says they just haven't arrived yet but with the talk here i'm a little worried

Please remind me (PM) your order number and I will check this for you.

This has been fixed up with me now, its a shame customs stops everything here

hoki

member

Activity: 105

Merit: 10

Say BYE to tobacco taxes and bureaucratized trade.

Quote from: Shadow383 on May 05, 2012, 11:22:09 AM

Any chance of you guys stocking Djarum at any point? Would love to be able to get those cheap Grin

Also, what's the deal with shipping times? Why so variable? From my own experience and what others have posted it seems to vary between 5 days and a month Undecided

We're constantly striving to get hold of new brands, but at this point no, we don't have it. Sorry! We will be listing rolling tobacco soon, so keep an eye on us

To be honest, that is a mystery for us as well! From what we have been told at the postal office, the Moldovan outward flow of letters and parcels is so tiny that they fly the plane only when it's full, to make it economically viable. I know this sounds ridiculous (and stone-age), haha, but unfortunately it looks like we can't do anything about it! .. Except maybe filling them up ourselves, which we will gladly do, with a bit of your help Grin

Shadow383

sr. member

Activity: 336

Merit: 250

Any chance of you guys stocking Djarum at any point? Would love to be able to get those cheap Grin

Also, what's the deal with shipping times? Why so variable? From my own experience and what others have posted it seems to vary between 5 days and a month Undecided

hoki

member

Activity: 105

Merit: 10

Say BYE to tobacco taxes and bureaucratized trade.

Quote from: rjk on May 05, 2012, 11:07:03 AM

Click the "Notify" link at the top or the bottom of the page to get email notifications.

Thank you very much

I now promise to be fast with the replies!

rjk

sr. member

Activity: 448

Merit: 250

1ngldh

Quote from: hoki on May 05, 2012, 10:02:51 AM

Sorry everyone for the late reaction, I haven't been checking this thread for quite some time now. How can I receive thread notifications, btw? Does anyone know?

Click the "Notify" link at the top or the bottom of the page to get email notifications.

hoki

member

Activity: 105

Merit: 10

Say BYE to tobacco taxes and bureaucratized trade.

Sorry everyone for the late reaction, I haven't been checking this thread for quite some time now. How can I receive thread notifications, btw? Does anyone know?

Okay, so:

Quote from: ?? on ??

I shouldn't have to wait this long for cigarettes and would've never ordered at all if I thought it would take longer than a week.

I fail to understand what's your problem. We are still sticking to our promises and deadlines so far, why are you so whiny?

Have you read our information pages before ordering or not? Please do not order from us again until you do. I don't even feel like apologizing now and explaining you why the shipping can take so long. Feel free to call this bad customer service.

Quote from: drakahn on May 02, 2012, 09:15:16 PM

I had a parcel stopped by customs and returned to cigs.eu months ago, support says they just haven't arrived yet but with the talk here i'm a little worried

Please remind me (PM) your order number and I will check this for you.

Quote from: kliffen on May 03, 2012, 01:20:11 AM

I can vouch for cigs.eu. Ordered a total of 4 cartons and all arrived within 4 business-days to western Europe

Quote from: Bitcoin ShitList on April 26, 2012, 06:01:54 PM

Sorry to rain on your parade Blazr, but I've been receiving(and my friends) packages from cigs.eu at least once a week and usually they only take 1 week to get here, sometimes even less than a week, just like the last one I got that was sent wednesday and arrived last monday.

Definitely not a scam. Blame the postal service for the delays. Wink

Thanks for the feedback

adamstgBit

legendary

Activity: 1904

Merit: 1037

Trusted Bitcoiner

Quote from: kliffen on May 03, 2012, 01:20:11 AM

I can vouch for cigs.eu. Ordered a total of 4 cartons and all arrived within 4 business-days to western Europe

we will just have to wait and see, about these other orders that haven't gone so well....

will they honor their money back guarantee

kliffen

member

Activity: 119

Merit: 10

I can vouch for cigs.eu. Ordered a total of 4 cartons and all arrived within 4 business-days to western Europe

drakahn

hero member

Activity: 504

Merit: 500

I had a parcel stopped by customs and returned to cigs.eu months ago, support says they just haven't arrived yet but with the talk here i'm a little worried

Shadow383

sr. member

Activity: 336

Merit: 250

I had an order come through okay ~the 20th, then made a much bigger order that got shipped last tuesday (24th) apparently.
Will keep you guys posted as to whether it turns up okay - first one was fine and remarkably good value, took 9 days.

adamstgBit

legendary

Activity: 1904

Merit: 1037

Trusted Bitcoiner

Quote from: ?? on ??

Quote from: smendrich on May 01, 2012, 02:25:11 AM

Is it not a little early to be calling scam on these people?

Quote from: ?? on ??

I never called them scammers, I did mention that it may be a scam, there is a difference.

Quote from: smendrich on May 01, 2012, 02:25:11 AM

Im guessing you failed to read the T&C's before sending payment?

The legalese on the website is actually pretty easy to read so I had read the T&C (has no mention of shipping times) and shipping policy. What I don't like is that they want me to wait 6 weeks when clearly something is wrong.

Its been over 3 weeks now and nothing, I will also state again I received my first order within 4 days and I'm waiting on 3 different shipments from cigs.eu at the moment and I can't see why all 3 of them would be delayed so much. It would be totally understandable if I had one package and something went wrong with the mail service, but something has gone wrong 3 times on 3 separate packages supposedly dispatched on 3 separate days which is why I feel something more nefarious may be going on.

I order a lot of stuff online and the longest I've waited for a package was 12 days and that was airmailed from China during Christmas. This is 3 separate packages air mailed from a much much closer country during a low mail volume period, I can't see what the big delay is which is why I feel something fishy is going on.

I'm going to wait until the 28th/05/2012 and then get back to cigs.eu as at this point I'm pretty sure nothing was sent. This is the last time I'll be ordering from them.

please keep us posted, if your situation is not resolved

i will red flag Cigs.eu on thebitcoinreview.com

smendrich

newbie

Activity: 55

Merit: 0

Is it not a little early to be calling scam on these people? Whist it is nothing but a throw away comment to you it can be crippling for the person being called a scammer.

Im guessing you failed to read the T&C's before sending payment?

Bitcoin ShitList

jr. member

Activity: 44

Merit: 1

2 weeks. That was the most delayed package I got.
Had friends wait more time, but that was because of problems with credit card payment processing, not because of shipping.
But, YMMV...

Also, you say you just want them to tell you they sent the packges and why is it that they can be delayed...

What's this?

Quote from: ?? on ??

My email to support: April 24th

Quote

Hi,

Its been over 2 weeks now and I still haven't received any of my order nor any letter from customs. I had this order shipped to Europe (***) and my first order from cigs.eu only took 5 days to arrive.

Has my order been dispatched? Do you have any status update on my order, or tracking information?

Reply from support today:

Quote

Dear ***,

Thank you for your email and sorry for the delayed reply!

Your order #2209 has been dispatched on Monday, the 9th of April, 2012.

Normally we aim to deliver our cigarettes within 20 working days from the day of the dispatch (that haven't passed yet, so there is no reason to worry). However, as the postal service we use is a simple Airmail service, this process can sometimes take longer. It is unfortunately out of our control. Our policy states that we need to allow 35 business days from the date of dispatch before we can start an investigation. To read more about the shipping process at Cigs.eu (possible delivery times are clearly described there) please click the following link: http://www.cigs.eu/delivery_information.

Please contact us if you do not start receiving your order by 28/05/2012 so that we can assist you.

Accept our apologies for any inconvenience this may have caused you and thank you for your patience.

Best regards,
Julia (Customer Support).
[email protected]
http://www.cigs.eu

It seems like an answer to me...

Topic: [SMOKERS] Introducing Cigs.eu - Buy Cheap Cigarettes with Bitcoins - page 4. (Read 21223 times)