If this was a regulated company in the UK I'd have quite the case for negligence. Again, doesn't take away from my issues, but how they're operating towards vulnerable addicts is disgusting.
Unfortunately they are not regulated AFAIK. They advertised that they are a "decentralized sports-betting platform", from the word decentralized, we can already assume they aren't.
Sorry I like to correct this because they actually have license as seen in
https://sportbet.one/about-usSeeing the term responsible gambling doesn't make someone gamble responsible. When someone has a relapse then they beg for help from the company, they should step in and take action, but they don't because they're profiting.
I honestly don't know how anyone can think this is moral at all.
Now that we see they aren't stepping up right away, this should be a warning for us to be more responsible and not rely on a casino's decisions regarding our gambling habits. Your concern might also help those struggling with gambling addiction, but I believe only a few people have a similar problem. Most addicted gamblers wouldn't ask a casino for help to self-exclude their account but rather, they continue gambling until they lose all their money in their sportsbook account.