Hello,
1. Look what is happening : You telling me if i not receiving Emails, i have to quickly report it to LIVE SUPPORT, but when i ask a link to LIVE SUPPORT (because i were looking for it many hours at web and could not find it , and understood my self, that i have to be logged in to write to live support) even supports know that my account is disabled , asking to write in live support. isn'it strange? sportsbet.io just disconnected for communication (because i send many emails from my registered email, and get 0 response back) this is how i see that.
2. I have asked the relevant department to check to see where we are with this case.
Case? what do you mean case? Why i don't know anything about case? How can be case about my money without me? I'ts not understandable for me, and it's not possible, that betting company deciding what to do with my money.
I up to now don't have a word about blocking my account with MY money... i place it at your web for playing, not for case, just in case.
3. In the meantime, if you are not using the email address that you just sent me in a private message, please email sportsbet.io and ask to change your email. they will do that for you
I just forgot registered email, now everything ok, i can access it.
4. For now, your account needs to remain closed for your safety and our team will be onto this today.
How sportsbet.io decided that for my safety account must be remain closed, no one asks me anything. Why i don't know that unknown persons deciding, what's is better for me? For me it looks completely different. I see that sportsbet.io do only more bad to me. i don't see any positive what you guys doing. Ohhhh only if sportsbet.io worries about so much , and care me. Could return me all the money back what i lost in there. That's would be safety, all other things is just bla bla bla.
It's my account , my money , and i want to know whats going on. it's all ready 3 days past , and i don't hear even a word , why , whats happening. why is like that ? Ahh for sure that is care of client, to not stress ))))
i would see your reaction if u give to some unknown person money to hold for 5minutes , and after he would tell you about cases, and that he don't have phone (can't answer) , and its better walk safe without money (who know maybe someone can robe you) and will explain that care about you.
My advice to you guys. If u do business, do it good, care your costumers who brings you money. Up to now, i don't see it. Because i didn't heard a word what happened.
(probably not first situation like that, because many people probably deposit directly from exchanges, where in many cases exchanges use few addresses for withdrawal for milions of users). 