This thread and post has became --at least for me-- really really confusing and lengthy, filled with wall of text. I'll try to make it easier to understand by separating each topic into sections
For point number 9, how exactly does jeremypwr, according to your opinion, is part of "this scam"? He tried to oversee and help your case by notifying sportsbet's representative, and it's proven to be worked. Steve did come here the instance --I assume-- he read jeremypwr's PM.
One way user @jeremypwr tells me "This sounds like an honest misunderstanding and I have already notified Steve.
He should be in contact with you shortly. " on other way he rush and post on my trust that "Multi-accounting scammer/liar/fraud who got caught and now claims Sportsbet is "stealing" 895 usdt from him.Even after Sportbet was kind enough to return his initial deposit of 836 usdt, he continues to copy and paste his spam posts."
So you can see how the same guy once take your side and then switch without any evidence that I have multiple accounts and he is also part of sportsbet.io as you probably know already.
You'll probably accuse me to be in the same league with him after I said this, but unfortunately this is the truth and I have to spell it out, feedback is given based on the user's opinion toward other user. And so far, his opinion is arguably rather correct. His feedback, as you've also quoted, said,
He tried to, but you forced it out of his hand when you escalated the case to CEG
No he did not not try at any moment to answer my questions, not here, not on email, not anywhere. My question were:
[...]
and this questions are still ignored.
He tried to give you an even better solution, namely escalating your issue and cleared it out earlier than the timeframe given by sportsbet compliance team. Sadly, this couldn't happen because the matter was taken out of his hand.
But if you really curious on these questions,
FatFork has actually explained them
here. If I may repost it, and add my own words to divulge it further
1) If I had any other account why would I not bet there and create a new account? You don't have any deposit bonus and rewards I suppose are better once you get higher in rankings , so what advantage I could ever have if I had a second account?.
As for why would someone create multiple accounts, there could be various reasons. Some may do so to take advantage of signup bonuses and promotions, while others might want to avoid any betting restrictions imposed on their account. However, what's important to remember is that creating multiple accounts violates the terms and conditions of the casino, which could lead to the termination of all accounts and the loss of any associated funds.
2) Why you did not ask verification on other account ( there are none ) and you ask now on : pxdi ? I think is obvious that you did not had any other account where to ask for verification and you ask only on the single account I have.
How do you know they didn't ask for verification from other accounts???
I've also addressed this issue, as below
[...]
For this, they asked your patience to wait for 5 working days, which I assume they needed to contact and ask and verify the other accounts. This answered your question why they "didn't" ask another accounts. They did, you just didn't know that they asked because they asked personally to those accounts' email, which you certainly don't have access to... unless you somehow have, and that's why you're so sure those other accounts are not being investigated?
3) Why are so many complaints about sportsbet.io ? This is one of the reason I panic in the first place! everywhere on this forum we see complaints about sportsbet.io , on trustpilot more than half of reviews are 1 start and you have 3 stars average out 5, while your competitor stake 4.5 stars average out 5.
I can understand that this is the source of all of this mess, you read the reviews and got panicked. I am not sure if you're familiar with trustpilot and this forum prior to this case, but if you didn't, it's a common knowledge throughout this forum that trustpilot is well... not that trustworthy. People
can be --and are-- paid to wrote positive review there, as well as can be paid by competitors to write bad reviews for other platform. That is why everybody need to take the review --or basically every review anywhere-- with grains of salt, and dash of lime.
4) Why you do not pay a legit bet? we both know and I show evidence here that my bet is legit and you basically stole 895 USDT from my player account and any joy I had after placing a winning bet.
Because that winning amount is still under investigation. If you're proven to violate the ToS --that you've agreed upon signing up-- you're bound by the contract that you accept and allow them to confiscate your fund. They played nice enough by letting you re-claim your deposit, because they actually have the rights --which, again, you've agreed-- to confiscate all of your fund.
Once your case is cleared and you're proven to be honest, I think sportsbet will be more than happy to release that winning amount and you can withdraw them. But again, it's all depends on CEG's decision what action should be taken for your case. Both parties has to agree and comply with whatever verdict they gave.
5) If my bet was lost. Would you refund it? or just kept my money and then you let me to make other deposits .
Answered above,
I don't think I understand. Do you mean if you lost a bet and asked for the bet to be voided? Then no, why would a betting platform allows a lose bet to be voided just because the user asked for it? It called gambling, not charity event.
If you mean to ask that if your acc is proven to be multi-acc abuse and we suppose the bet was a lose bet instead of a winning, I'm not at the capacity or position to answer this, but if we consult to their TnC, the answer is they're actually allowed --and you agreed-- to confiscate all of your funds.
According to their TnC which you've agreed upon signing up, specifically 18.1.(ix) the answer is yes and no
That article in their TnC has to change, basically it gives them right to do whatever they want to player account, if they don't want to pay they don't , they are God and you should obey to whatever shit they are giving to you even if your bet was on major event on which you could not have any edge.
Not honor a bet that was legit placed and which could end in both ways , player losing their funds if they lose bet or player winning the bet and taking the funds in my case 1731 for me it looks like scam, that bet could end only in 2 possible ways, either won or lost, there is no gray area, there should not be a 3rd option.
That's... basically the TnC of every sportsbet and gambling platform out there. You want them all to change their article? You're free to try asking them, but I don't think they'll welcome the idea.
It is why this forum have this sub-board and a lot of DT gave their time and efforts --in my case right now, a serious case of migraine--
voluntarily to oversee each of the case raised, to help everyone see the truth. There are case of a platform abusing this TnC and there are case where the user tried to scam the platform and play victim, and the DTs are not siding with anyone, they --should-- remains neutral. If a platform proven to abuse their TnC, they can expect a rainshower of negative feedback and a very pretty looking red banner above every single thread they have, take a look at
this recent one for example. The same thing also applied if an user is proven to try to cheat the platform.
My questions to you are and I kindly want an answer with yes or no:
1) Was my bet placed on Kansas City Chiefs to win ? Yes / No
2) Did Kansas City Chiefs won the NFL Final ? Yes / No
3) Will any legit sportsbook pay Kansas City Chiefs as NFL Final winners ? Yes / No
1) yes
2) yes
3) yes
But you seemed to failed to understand the situation here. Your winning bet was confiscated
not because they didn't want to pay or consider that bet as invalid. It's not because they did't accept or acknowledge the result. Your winning bet was confiscated simply because they suspected you of multi-acc, which breach their TnC, which validate them to confiscate your fund until they've done with their investigation; the investigation and decision that now fall on the hand of CEG.
the Operator had tried to reach out and working on resolving the difference with you, that's what Steve tried to do here but you decided to take a different course
No they did not, Steve only posted here after I post on sportsbook chat, but it's ok, I can admit that I rushed things because I panic after I saw so many complaints online about sportsbet.io with users having the same issue like me and the trigger for me and what made me angry a lot was the fact that I waited 48 hours because of the message "You are unable to withdraw for 48 hours after making a deposit due to security reasons. " and then to find out that that message is a lie.
They
did. The compliance team asked you to be patient and allows them five working days to solve this issue, it's there on the email as evidence. And I think it's quite hard to believe that Steve only posted here after you rained their chat. I can't see him sitting on his office monitoring the chatroom got swamped by a spam of copy and paste and then run to this forum to look into the matter. I think it's more because he has few minutes of free time on his hand, logged into his account here, saw a PM --or two, or three-- and addressed the issue right away.
All in all, saying that they had not tried to reach out and working on resolving the issue is an incorrect statement.
and I want to say so everybody can see:
I admit that I should gave more time to sportsbet.io to look into my case and I should not rush things , but the panic and what trigged me was that they were unfair with 2 things:
1) Accusing me of having multiple accounts since I have only 1 which I comply with their request and send them my documents and I still do not understand why anybody will need 2 or more accounts since you don't have any deposit bonus and probably their reward center is better once you climb through rankings .
2) Message "You are unable to withdraw for 48 hours after making a deposit due to security reasons. " and after waiting + 48 hours not to be able to withdraw, that message could not be there at all or could be replaced with contact support or anything like this , for me that is a lie.
3) The fact that I saw so many complaints about sportsbet.io everywhere made me to panic and be impatient and I also wanted to be able to use my funds and bet , probably on long run I would end up losing them to sportsbet.io eventually but I still wanted to use them.
Finally after staying up all night watching NFL final and see how your team come back from behind and win NFL final , see your account credited to 1731 USDT and just after that somebody to take your joy of winning it simply angry me.
I don't have any other accounts, I am not a big stake , I place bets for purely enjoy of betting and recreational, but it makes me angry when you finally win something and somebody just decide to take your money, this is not fair, my deposit was honest, my bet was honest, I have no edge over the bet and they should pay the bet .
I don't think I should comment on this part as it would only brings us back to the very beginning of this headache inducing post(s) filled with quoted post within quoted post.
I spent nearly three hours typing this --not kidding here-- and I really hope you can understand the situation better now as well as understand that there's nothing sportsbet and steve --and you-- can do other than wait for the results to be validated.
P.s.: I am not sure I understand correctly the snippet of CEG you posted above, as what you gave is a very small portion of what seemingly long email chain. Were they saying they returned the decision to sportsbet compliance team and let them find a way to meet you in the middle, or that they'll mediate you both and overseeing the evidences given by each side then took decision based on it?
.
it was best not to ever create an account with this scam sportsbook.
