Topic: sportsbet.io scam 1731 usdt - page 2. (Read 831 times)

One way user @jeremypwr tells me "This sounds like an honest misunderstanding and I have already notified Steve.
He should be in contact with you shortly. " on other way he rush and post on my trust that "Multi-accounting scammer/liar/fraud who got caught and now claims Sportsbet is "stealing" 895 usdt from him.Even after Sportbet was kind enough to return his initial deposit of 836 usdt, he continues to copy and paste his spam posts."

So you can see how the same guy once take your side and then switch without any evidence that I have multiple accounts and he is also part of sportsbet.io as you probably know already.


No he did not not try at any moment to answer my questions, not here, not on email, not anywhere. My question were:

1) If I had any other account why would I not bet there and create a new account? You don't have any deposit bonus and rewards I suppose are better once you get higher in rankings , so what advantage I could ever have if I had a second account?.

2) Why you did not ask verification on other account ( there are none ) and you ask now on : pxdi ? I think is obvious that you did not had any other account where to ask for verification and you ask only on the single account I have.

3) Why are so many complaints about sportsbet.io ? This is one of the reason I panic in the first place! everywhere on this forum we see complaints about sportsbet.io , on trustpilot more than half of reviews are 1 start and you have 3 stars average out 5, while your competitor stake 4.5 stars average out 5.


4) Why you do not pay a legit bet? we both know and I show evidence here that my bet is legit and you basically stole 895 USDT from my player account  and any joy I had after placing a winning bet.

5) If my bet was lost. Would you refund it? or just kept my money and then you let me to make other deposits .

and this questions are still ignored.


That article in their TnC has to change, basically it gives them right to do whatever they want to player account, if they don't want to pay they don't , they are God and you should obey to whatever shit they are giving to you even if your bet was on major event on which you could not have any edge.

Not honor a bet that was legit placed and which could end in both ways , player losing their funds if they lose bet or player winning the bet and taking the funds in my case 1731 for me it looks like scam, that bet could end only in 2 possible ways, either won or lost, there is no grey area, there should not be a 3rd option.

My questions to you are and I kindly want an answer with yes or no:

1) Was my bet placed on Kansas City Chiefs to win ? Yes  / No

2) Did Kansas City Chiefs won the NFL Final ? Yes / No

3) Will any legit sportsbook pay Kansas City Chiefs as NFL Final winners ? Yes / No


No they did not, Steve only posted here after I post on sportsbook chat, but it's ok, I can admit that I rushed things because I panic after I saw so many complaints online about sportsbet.io with users having the same issue like me and the trigger for me and what made me angry a lot was the fact that I waited 48 hours because of the message "You are unable to withdraw for 48 hours after making a deposit due to security reasons. " and then to find out that that message is a lie.


and I want to say so everybody can see:

I admit that I should gave more time to sportsbet.io to look into my case and I should not rush things , but the panic and what trigged me was that they were unfair with 2 things:

1) Accusing me of having multiple accounts since I have only 1 which I comply with their request and send them my documents and I still do not understand why anybody will need 2 or more accounts since you don't have any deposit bonus and probably their reward center is better once you climb through rankings .

2) Message "You are unable to withdraw for 48 hours after making a deposit due to security reasons. " and after waiting + 48 hours not to be able to withdraw, that message could not be there at all or could be replaced with contact support or anything like this , for me that is a lie.

 The fact that I saw so many complaints about sportsbet.io everywhere made me to panic and be impatient and I also wanted to be able to use my funds and bet , probably on long run I would end up losing them to sportsbet.io eventually but I still wanted to use them.


Finally after staying up all night watching NFL final and see how your team come back from behind and win NFL final , see your account credited to 1731 USDT and just after that somebody to take your joy of winning it simply angry me.

I don't have any other accounts, I am not a big stake player , I place bets for purely enjoy of betting and recreational, but it makes me angry when you finally win something and somebody just decide to take your money, this is not fair, my deposit was honest, my bet was honest, I have no edge over the bet and they should pay the bet .


 

I think I'd have to address an elephant in the room thread: that you seemed to perceive their response time is slow, as evidenced as well as to address your chronological order number 1-8.

May I point out that it's just 26h:48m [I fixed your minutes to match your screenshot] give or take couple hours to match the difference between your local time [the time your withdrawal is locked according to the screenshot, which in your local time] and the time applied by the forum when you create this thread, which UTC +0. Wouldn't you agree that it's too rash? You're trying to clear an issue with a platform which operates worldwide and caters probably hundreds, if not thousands, of complaints and disputes everyday. They need time to address each of the ticket raised in chronological order, from the earliest to the latest, and then back to reply from the earliest response to the latest. Expecting them to response within minutes is rather... rash, IMO.

I am not lecturing you or trying to say you're wrong, it's completely to someone's consideration and decision when they should open a thread to address the concern, I just try to point out that your chronology number 1-8 --which repeated various times in various forms throughout this thread-- didn't really help your case, it only paint you as someone impatient and that this case probably wouldn't need to be escalated to this point and situation if you exercised some restraint.

For point number 9, how exactly does jeremypwr, according to your opinion, is part of "this scam"? He tried to oversee and help your case by notifying sportsbet's representative, and it's proven to be worked. Steve did come here the instance --I assume-- he read jeremypwr's PM.

Point number 10, I'd have to agree with you. If the case is like what I assumed, that initially you're locked out due to the 48h policy but then within that timeframe they suspected you of multi-acc, then the message should not said what's shown, but instead something like this or this. I believe this is an oversight because they're already and currently in communication with you in regards of multi-acc --chronology number 5-7, which happened before number 10-- so it's very possible that they didn't check your account again to change the message displayed.

11, this is quite interesting, perhaps a language barrier made you perceived the post wrongly, as you stated that English is far from your primary language, but allow me to quote the exact post Steve gave as his first response and break it down


I don't see where he's more concerned that you spammed their system. He gave you his words that he'll see your case himself, which means escalating it and sped it up --it's certainly a privilege, he cut the line for you-- and urged you to show some restraint and stop raining all of their media. This is not without reason.

Panic posting here, as I've also said earlier, just made it difficult for the neutral overseer --and whoever read your thread-- to comprehend the situation. Wall of repetitive text and screenshots just made people lost track and focus of the issue.

Emailing, well... it's actually quite impressive, if I may be honest, 400 emails certainly shows dedication... or a lot of free time at hand. But allow me to explain this as well on why Steve urged you to stop doing so. Other than because it will clog their system, the way ticket-addressing adapted by many platform --far as I know-- is by queue number.

When you sent them an email, your email got into a queue. Let's say you're the 137th person emailing them that day --or during certain timeframe-- you're on queue number 137, which means your email and complain will be addressed after they addressed #136. If you send them another email, your previous queue would be voided and your newest will be the one active. Which means, suppose you're initially at 137, your second email --that's sent before they can even address the earlier email-- would be pushed to the back of the queue, perhaps number 159. Your 359th email? It probably pushed you to the 666th. Your 400th? Maybe somewhere on the thousand-th.

So yeah, Steve's advise to stop panic emailing is actually to help you and the other customers. He already put your case on his plate and tried to track down your email. If it kept jumping queue, it'll just make it harder for him to clear the issue. [Of course, this is statement and explanation made based on my knowledge and assumption, anyone is free to correct me if they have a better knowledge and experience on this matter]

Spamming their chatroom, I think it's more to protect the interest of their community than to protect their name from "the expose". Put yourself in a sportsbet user's shoes, they tried to engage in a discussion, or tried to ask something, and their chat kept being cut by someone complaining a repetitive words that's effectively rendered the chat room non-functional, wouldn't you be annoyed? Now put yourself on the chatroom admin's shoes, they tried to engage with their user and their response kept being pushed out of the screen by the same complaint, wouldn't you find it irritating? IMO, it's not about Steve concerned about how they treated their one specific customer --especially as he's already offered to take the matter to his own hand-- it's about making sure the entire system works and able to cater everybody's interest.

Next, point/chronology number 12. I didn't see this screenshot in any of your post, perhaps I lost it between the repetitive links, would you please share us again the exact screenshot?

This is the end of addressing the first part of your post. Now we go to your second part, which I'll breakdown to parts without changing the point of the questions,


He tried to, but you forced it out of his hand when you escalated the case to CEG,



According to their TnC which you've agreed upon signing up, specifically 18.1.(ix) the answer is yes and no,


Explained above, it might be an oversight and that the case is developed to something else where the 48h-after-deposit is no longer the case, its --used to be-- 5 working days to investigate the matter of multi acc. But will you be more comfortable if they changed the message on your profile now?


I don't think I understand. Do you mean if you lost a bet and asked for the bet to be voided? Then no, why would a betting platform allows a lose bet to be voided just because the user asked for it? It called gambling, not charity event.

If you mean to ask that if your acc is proven to be multi-acc abuse and we suppose the bet was a lose bet instead of a winning, I'm not at the capacity or position to answer this, but if we consult to their TnC, the answer is they're actually allowed --and you agreed-- to confiscate all of your funds.


And they did, the Operator had tried to reach out and working on resolving the difference with you, that's what Steve tried to do here but you decided to take a different course

I appreciate your help but here  is my story chronologically whith evidence  ( https://i.ibb.co/bB0wHK7/Notification.png ):
1 ) 12 February 2023 at 6:39 PM I create my account to sportsbet.io with username: pxdi .

2) 12 February 2023 at 10:39 PM I made my first deposit in value of 836.28 USDT from my binance account and shortly after I place the bet on NFL Final , bet here: https://i.ibb.co/SJ0SXrP/mybet.png

3) 13 February 2023 at 5:17 AM they credit my account with 1731.11 USDT and they offer me a reward of 0.27 USDT , see here my balance: https://i.ibb.co/D4xPxbm/wallet.png

4) 13 February 2023 at 5:37 AM they decline my withdrawal of 1231.11 USDT see here: https://i.ibb.co/bB0wHK7/Notification.png

5) 13 February 2023 at 6:53 AM they ask for verification " please go to your Account page and complete the verification." and comply right after and send them an email.

6) 13 February 2023 at 7:27 PM after almost 13 hours from their last emails they ask me again to send the same documents but using a link they gave me via email, again I comply and send them documents .

7) 14 February 2023 at 7:44 AM after 12 hours from their last email I received : "that your account was disabled due to being flagged for multi accounting by our security systems"

8 ) 14 February 2023 at 8:22 AM since I had only 1 account and I felt this is not fair I open this thread here.

9) 14 February 2023 at 04:07 PM @jeremypwr who seem like a nice guy in the first place , but in reality he is part of this scam says : "This sounds like an honest misunderstanding and I have already notified Steve.
He should be in contact with you shortly."

10) 14 February 2023 at 10:39 PM at more than 48 hours after my deposit according to their website/ system that shows message : "You are unable to withdraw for 48 hours after making a deposit due to security reasons. "  see here: https://i.ibb.co/nMHmPhw/withdraw.png which is a LIE , if that message isn't a true statement then just don't put it out there, remove it, because you make people to wait 48 hours for nothing!

This was the moment that after reading so many complaints about sportsbet.io online and after I saw that their message is a lie , I panic a bit .

11) 15 February 2023 at 05:45 PM  Steve reply here for the first time, but as you can see from his message his main concern was that I post my story on their main chat of the website ,club talk, where all the customers can see how they act with customers like me and of course was unpleasant for them and tells me that "I will take the time to review the information and process. I will give you a full explanation this week."

WOw and after just 21 minutes:

12) 15 February 2023 at 06:06 PM after Steve took a long long time to have a look into a case that last for 3 days of just 21 minutes decide to tell me via email to withdraw my deposit and to fuck off because they are not willing to pay my winnings just because in their view I have multiple account.

Now really isn't this stealing

You credit my account with 1731 USDT then you suddenly decide to pay only 836 USDT and steal the 895 USDT left ??

Now if you are impartial like you said can you admit few things:

1) Steve decide to ignore my legit questions that I raise to him

2) It is obvious that my bet was placed honest, don't you think that they should pay it since I had no leverage on it , it was a major event, NFL Final , I can't cheat in any way even if I wanted too.

3) You don't think that they should remove the message "You are unable to withdraw for 48 hours after making a deposit due to security reasons. "  if they are going to need more than that ?

4) If my bet was lost, will they still refund me


Finally I truly believe that Steve or anybody with decision power from sportsbet.io wanted this to end they could have send me the winnings of 895 USDT and I will end any debate with the promise that I will not open another account ever with them and if they want they can close my account.

Maybe people from here don't know that I will tell right now, Curaçao eGaming inform both parties that we should try to settle :

"In accordance with the IP-agreement, the Executive is required to provide Curaçao eGaming and the Player with proof within seven working days after having received this formal notice, that the Operator has reached out to the Player and that it is working to resolving differences between the Operator and the Player.
 
CEG will monitor mutual attempts to resolve the said dispute as part of its Alternate Dispute Resolution"

So this can be solved very easy if sportsbet.io wanted , all they have to do is to pay the legit winnings I made!

Here is message that I sent to both sportsbet.io and Curaçao eGaming where I stated that all I want is to receive my winnings: https://i.ibb.co/MsMG6Gb/request.png

I have to spend a lot of time trying to comprehend your story chronologically, thanks to the burst posting and repetitive info --and screenshots-- every now and then. And I actually have been following your thread since day one, just to emphasize how tangled this thread is. If I may be honest, it's quite annoying to have to open an ibb link in the middle of digesting your wall of text just to see that it's the same evidence provided several post above, over and over. Or the same questions and statements reposted. I would very very politely ask you to please take a good care of your keyboard and spare them from a premature worn out due to the heavy work you tax them with by typing every few minutes.

Before you can accuse me to be a friend of Steve, allow me to save your time --and keyboard's mechanism-- by saying I am not. I can go long and long with my defenses but the point is, no I am not, I have zero business with him and didn't get anything from whatever the outcome of this case other than finding the truth behind your case.

If I may add, just to strengthen that I am siding with the party called "finding the truth", it's way past bedtime in my local time and I have about 90+ chat bubbles from a friend in my personal phone, dissecting her day and catching up with me with a very interesting topics that I'd really prefer to spend my time there, typing my reply and response, which no doubt I'd enjoy more, yet here I am, trying to understand what actually happened.

Ok, that's my wall of text, which rather not important and irrelevant, hence the font color.

At this point, we might be just beating the dead horse as Steve had said that the matter is now out of his hand and we can only wait for --and comply with-- E-gaming commission's decision, but if I may straighten a few things... I think what actually happened to your account was: it's initially locked for 48 hours due to the new creation, first deposit, or whatever other reason. It's not uncommon. I have a first hand experience where an exchange I frequently use locked me for 24 hours because I resetted my password, and I vaguely remember a platform also applied a 48h lockdown time from the initial account creation. But on your case --again, if I may suggest from what I understand-- during this 48h lockdown, the compliance team suspected you of multi-acc, which is why you're still unable to wd after 48h passed; it's no longer due to the 48h lockdown, it's because your account is under investigation.

IF your account is indeed not related to the ones they pointed out on their email, they'll more than happy to unblock your account and proceed with your withdrawal. For this, they asked your patience to wait for 5 working days, which I assume they needed to contact and ask and verify the other accounts. This answered your question why they "didn't" ask another accounts. They did, you just didn't know that they asked because they asked personally to those accounts' email, which you certainly don't have access to... unless you somehow have, and that's why you're so sure those other accounts are not being investigated?

Second, about how unresponsive and unhelpful Steve is,


We all know this is not true. He addressed your concern right away when he noticed it. Exhibit one^[1], it happened behind the screen so it's not on public information, but I also PMed Steve the moment I saw him online. At the time I finished writing and sending my PM, I saw that he's already replied here, proving that once he went online and saw jeremypwr's PM, he went straight to this thread. Exhibit two^[2], he promised to take your matter to his hand and see through it himself, to escalate the issue and give you an answer within this week. That would be 19th at the latest instead of 20th, or even by tomorrow, 17th, if we assume he referred to week in a workdays. It's faster than the initial deadline, but unfortunately, you choose to take a different path.

---

<sup>[1]



[2]</sup>

---

Next, I wanted to dissect the cases you mentioned here one by one, but that'll require me to at least skim through all of those threads to get a better grip of each of the situation, and as I said, it's already past bed time in my time zone, so I'll gladly do it tomorrow when time allows me to.

I don't think everybody is friend with Steve, but I notice that some are like user @jeremypwr who first pose in a neutral person and then I find out that he is very related with sportsbet.io and it easy for anybody to see that.


questionable players or bets?? my bet was placed honestly . Did you took a look on my print screens? they even credited my account with 1731 USDT . How could I have any advantage of an NFL final? really??


I never refuse Steve help, but Steve did not tried to help me at any moment and after I spent hours investigate sportsbet.io I think he is the owner an he pulls the shots. There was no help from him side and as you can see he is not willing to answer my questions that I raised .


I don't speak english everyday and english is far from my primary language, my point was that if person X has account Y then sportsbet.io should ask verification to person X right after sign up if this is so important for them ?  if there were other accounts under my name that means that these accounts should be verified already, right? but since I have only 1 account they ask verification to the account I have which is : pxdi .  

They are using this excuse that you have multiple accounts when they don't want to pay a winning bet, there are hundreds of complaints on internet about this, is not just me!


To be honest I panic and open the thread because I saw many similar cases when they use this to not pay the player, however please not forget that:

1) Their system showed in my account this message: " You are unable to withdraw for 48 hours after making a deposit due to security reasons." and after 48 hours from my deposit I was still unable to withdraw . So dishonest behavior !

2) My bet was placed honestly, and they credit my account with winnings , then they stole my winnings

3) As long as I comply with their request, offer them all the support and documents as fast as possible, I wanted in exchange to at least communicate with me, while not Steve or support team ever reply to me, and my money are money and I should be able to use them when I want , since 12 February they reply 14 February to wait another 5 business days which means that I had another reply from them until Monday, 20 February, that means 10 calendar days in which I cannot use my funds to bet , because this is the reason why I deposit, to bet, not to get stuck!

4) If my bet was lost, Sportsbet.io would refund my bet ? why this issue came out only when player wins???

Take some time and investigate sportsbet.io before taking their defense.


For me real facts like:

1) Many complaints online

2) Display message like "" You are unable to withdraw for 48 hours after making a deposit due to security reasons." and after 48 hours still not to be able to withdraw   ( what is the purpose of that message )

3) Not paying won bets, that they initial credit and then just as dishonest man will do take the winnings from your account.


Finally if you consider that a player has other accounts or simply don't want him as your customer for any given reason, you should just pay him for his honest bet and close his account with the mention that he will ever open another one you will take his funds, that in my view is the right way.

I repeat myself, my bet was from NFL final with 3 hours before match start as you can see on Kansas City to win, at half time they even had odds like 4.9 to win, I did not cash out my bet, I keep it and won fairly, it is not normal that my joy of winning a bet to be take of from this scumbags as long as I comply with all their rules and requests . This make me angry and I think anybody will be angry with this situation!

---

I was stupid to blindly believe in a sportsbook that sponsor Arsenal and Southampton without making any investigation first, from my view their way to operate is to invest in publicity so people can join, if they are losers and lose to casino or sportsbook they leave them to continue, if it happens to be winners they close their account and accuse them of having multiple accounts.

Everywhere and on each site with reviews you check you see sportsbet.io is not rated good.

I wanted to make peace with them and ask only them to pay my winnings but they do not communicate, so I had not other option that to contact their license from Curacao.

https://casinogurubg.com/obzor-sportsbet-io-casino#tab=js-tab-discussion
Low ratings and very scammed many complaints on various forums.but no control body at least until the new law in Curacao comes into effect

Oh, sure. Let's just assume that everyone on the forum who disagrees with you is magically a friend of Steve's. Because that's definitely a logical and rational conclusion to jump to.


While that might be the case, it's important to keep in mind that the casino still has the power to look into any questionable players or bets. This is something you agreed to when you accepted their terms of service.


Steve tried to help you out, but you didn't want to accept his assistance and kept making accusations. It makes me wonder why you were so unwilling to take his help.


How do you know they didn't ask for verification from other accounts???
As for why would someone create multiple accounts, there could be various reasons. Some may do so to take advantage of signup bonuses and promotions, while others might want to avoid any betting restrictions imposed on their account. However, what's important to remember is that creating multiple accounts violates the terms and conditions of the casino, which could lead to the termination of all accounts and the loss of any associated funds.


Evidently, that's not true. In fact, their customer support team responded promptly to your complaint and politely requested a five business days period to thoroughly review your case. However, despite this, you chose to make a scam accusation on the very same day. How do you expect them to check all the facts if you don't give them the time they need?

You must be a dear friend of Steve!

Bet was honestly placed, they should pay!

If Steve wanted to help in any way then he will pay, I truly believe now that Steve is the owner of this scam sportsbook!

Why he does not answer to questions I raised? the most I am interested in is why anybody should open a second account if they have 1 already? why they did not ask verification to another account? and ask only for the : pxdi ( because there is not other ) and finally if my bet was lost? they would refund my money?? .

I would not raise my situation to Curaçao eGaming , if their support or Steve would have answered to my legit questions, but as you can see they ignore them, or at least pay my winnings and I will end any debate!

I REPEAT MY BET WAS HONESTLY PLACE AND THEY SHOULD PAY, A LOT OF THIS WILL NOT HAPPENED IF THEY WOULD PAY!

@pxdi you should your common sense to know what exactly you did. Steve is trying to solve your issue by dealing with it personally if you just gave him some time but instead you spam all the outlet available for sportsbet and even report a complaint on Curacao which is now will handle your case since it was already filed against sportsbet. It’s useless for Steve to help you now because the complaints is already filed.

The only thing you can do now and wait for Curacao findings since you missed already your chance to be help by Steve which has good history of helping users here that is found innocent.

Sportsbet.io has a long good reputation here in the forum and Steve show you here a helping hand which you ignored just because your impatience. Good luck with your case brother.

YOU KNOW VERY WELL THAT I AM RIGHT, SO PAY THE WINNINGS OR YOU ARE JUST A THIEF!


another complaint pop up today on trustpilot this time from Turkey having the same issues with you, there are a lot of people having same problem, that should mean something . People don't use this SCAM sportsbook anymore!

Sorry I don't see where you answer to my questions:

Public questions for Steve:

1) If I had any other account why would I not bet there and create a new account? You don't have any deposit bonus and rewards I suppose are better once you get higher in rankings , so what advantage I could ever have if I had a second account.

2) Why you did not ask verification on other account ( there are none ) and you ask now on : pxdi ? I think is obvious that you did not had any other account where to ask for verification and you ask only on the single account I have.

3) Why are so many complaints about sportsbet.io ? This is one of the reason I panic in the first place! everywhere on this forum we see complaints about sportsbet.io , on trustpilot more than half of reviews are 1 start and you have 3 stars average out 5, while your competitor stake 4.5 stars average out 5.


4) Why you do not pay a legit bet? we both know and I show evidence here that my bet is legit and you basically stole 895 USDT from my player account  and any joy I had after placing a winning bet.

5) If my bet was lost. Would you refund it? or just kept my money and then you let me to make other deposits .

I think that to answer to this questions will be very easy for a transparent , honest and integrity man!

So I need to ask them again.

People can you see? he doesn't answer to any question, he knows that I am legit customer, he knows that my bet is legit but avoids to answer!

---

people please read feedback from sportsbet.io profile:

kerrywoodwins20   2016-10-18      Scam book! Beware!!!!

Gambleseveryday   2016-10-18      Watch out for this scamming book!!!!!

Joel_Jantsen   2017-04-10   Reference   Open Scam accusation for stealing 21 bitcoins.Stay away.

benhames   2017-04-12      scammer

neochiny   2017-04-12      currently being accused of stealing 21.5 BTC from a customer.
the tag will be removed if the issue is resolved

jonald_fyookball   2017-04-14      spam accusation against this user

Zepher   2017-04-16   Reference   Multiple scam accusations against this casino in the scam section. The reference linked shows them withholding 21.5 BTC, of which 15 BTC was a deposit with 6.5 BTC winnings. Sportsbet have not paid out the 21.5 BTC, nor even returned the original deposit of 15 BTC. I would advise against playing at this casino until all allegations are fully resolved.

Joel_Jantsen   2017-08-23   Reference   Another scam accusation of stealing 25+ bitcoins.

kerrywoodwins20   2018-01-08      SCAM!!! LIVE BETTING ALLOWED A BET TO PEND UNTIL A GOAL WAS SCORED AND THEN ACCEPTED DESPITE A HORRIBLY NEGATIVE LINE MOVEMENT.

SCAM SCAM SCAM

igorcubania   2018-06-06   Reference   they locker my account AFTER i deposit and hold funds and ask for kyc
now i send kyc and kyc not good enough
now i tell them in this case please delete kyc but they dont want to ??


VERY SHADY AND 100% SCAM

javybaez2020   2018-06-08      SCAM!

STOLE!

AVOID!

svennnny   2018-07-19      Witholding 21.5BTC from a customer scammer

areezy   2019-01-29   Reference   Voided my bet that I placed 6 months ago because I had self excluded my self and they did not remind me of this. They simply void my bet without giving me my money that I made with the bet that I made before my self exclusion has happend. They shouldve atleast reminded me that the bet was there. Unbelieveable scam casino.

areezy   2019-01-29   Reference   Re-opened my account after asking to be permantely self excluded. Watch out casino breaks their own t&c.

cola91   2019-10-03      Have problem with them, they accuse me for having multiple account there without any evidence. I had winning bets on major sports events and they decide to pay me just initial deposit instead all money (5k eur instead 18k).

It seems good bookie at first but now they do not want to explain and give some proof to support their decision.

gosha@e-coin   2020-07-24      I read negative feedback everywhere about this sportsbook.
Google is full about it. Multiple people are complaining about it, and Steve refuses to reply on people and is not able to solve problems.

saturent   2020-08-04   Reference   Froze funds for over a week without even providing proper communication/assistance. Then, gives excuses without giving any evidence and end up seizing profits. Nightmare, horrible experience.

badobadobist   2020-08-20   Reference   Scammed a guy for 300euro

gosha@e-coin   2020-08-20      Again a customer is scammed for 18.000 USD and sportsbet.io is "Investigating" the account for 21 days, hoping the customer will lose his patience and reverse the withdrawal, and place bets which will loose. Every day, people are scammed bu this fraudulent organisation. They must be stopped.

baikov   2020-08-24      Scammed my winnings. After i completed KYC, sportsbet told me that i breached various ToS and closed my account. Absolutely mad bookmaker. Ignoring all of my posts here

Trollygood   2021-04-08      Scam site. Photoshopping image about fake bet.

Arcas   2021-06-09      They scam customers and do not pay out! Do not play here.

shoppingsherlock19   2022-09-14      It looks like you are thesame with your customer support that don't care with your old member,just giving false hope and not giving any compensation after 5days of waiting,confusion,misled,notsolving the issue , you are online but choose not to reply ( i hope you are different)

pxdi   2023-02-15   Reference   Steve represent a scam sportsbook sportsbet.io who stole 895 USDT from me and you can find on reference link evidence.

This is going on since 2016 to present 2023, a lot of complaints about sportsbet.io stole money from people!

This has to stop! Why nobody is doing something??

[moderator's note: consecutive posts merged]

EDIT 2:

Hi pxdi,

As I already mentioned here ^^ which was only just over 12 hours ago, I would look into the situation for you.

However, since that response, you have taken it upon yourself to go a little awol.

Publically calling me out about integrity and trust, multi-posting, and spamming our customer support is not going to change the normal business process.

I am not sure which is the crazier stuff here, the fact you posted old scam accusations where I personally REVERSED the business decision and sided with the customers which lead them to being paid out and case closed, or the fact you have sent over 400 emails in the last 12 hours.

It in honestly really weird behavior and I'm afraid that any answer I give to you will just not be understood or listened to.

As you have since gone and placed an official complaint with E-gaming commission in Curacao, the matter is now with them and I didn't even get a chance to dig into your case due to your impatience.

As always, we will wait for the process of e-gaming curacao ( which is long and drawn out ) and we will adhere to any findings they have.
This also means I am no longer in a position to comment on your case now it has been taken up with the commission.

Im sure we can all agree on that matter.

regards,

Steve.


p.s. I wasn't joking about the 400. Note from our internal slack channels attached.

I am happy to answer your question:

1) They freeze my account without letting me taking any action, not to withdraw or place another bet and their system show the message this message when I tried to withdraw : " You are unable to withdraw for 48 hours after making a deposit due to security reasons. " (see here: https://i.ibb.co/sCNQnyd/48hours.png )  so I waited for 48 hours without possibility to use my own money which I believe that for anybody will be frustrating, I came to panic after 48 hours because nothing changed and they did not communicate with me anymore, like live support disapear , they did not answer to my email , they did not answer on my scam accusation until today or on any form of communication.

2) They ask for my verification and I comply and they even accept my verification as you can see from emails: https://i.ibb.co/dK6c86h/sportsbet.png

2) My bet is placed honest on a big event such as NFL Final as you can see here: https://i.ibb.co/SJ0SXrP/mybet.png , they even credit my sportsbet.io account with 1731 USDT as you can see here: https://ibb.co/jhc9c5q and you can see their notification with my deposit and the winning bet here: https://i.ibb.co/bB0wHK7/Notification.png  , but today they decide to steal my winnings 895 USDT and only refund my initial deposit of 832 USDT .

So since bet was placed with 3 hours before  event start and it is an honest bet, and they even credit my sportsbet.io account initial, why you don't pay the winnings? this is acting like a scam, if I would have lost the bet ( Philadelphia Eagles led at half time ) and Kansas City lost , they they would kept my money, but if I won they only refund my money without paying winnings. Do you think this is right? only a scammer will do this.

3) They accuse me of having multiple account and my questions for them is why somebody will make more than 1 account? you do not have a deposit bonus, and any player will be interested to have an older account so they can climb to their reward system ( bronze, silver, gold etc ).

If I ever had an account with them, would not be that one verified already?Huh why would they ask verification to account : pxdi? Doest this make sense?

Their model of business is simple, if your account is a net loser ( you lose more than you win ) they let you continue to bet with them, if your account is a winner then they close it and refund your deposit . There are dozen of complain online about this behavior from them.

You can see this on trustpilot: https://www.trustpilot.com/review/sportsbet.io

Or from the many complaints here on scam acusation:


https://bitcointalksearch.org/topic/sportsbetio-scam-1731-usdt-5439809

https://bitcointalksearch.org/topic/scam-sportsbetio-seized-my-profits-5266626

https://bitcointalksearch.org/topic/sportsbetio-confiscated-my-money-18919-5428296

https://bitcointalksearch.org/topic/sportsbetio-biggest-scammers-stole-my-money-5290729

https://bitcointalksearch.org/topic/sportsbetio-scammed-for-5000-5418601

https://bitcointalksearch.org/topic/sportsbetio-account-with-balance-unfairly-closed-support-ignoring-emails-5323603

https://bitcointalksearch.org/topic/sportsbetio-resolved-5411777

https://bitcointalksearch.org/topic/sportsbetio-not-giving-me-my-winnings-5086453

https://bitcointalksearch.org/topic/funds-frozen-at-sportsbetio-5266592

https://bitcointalksearch.org/topic/sportsbetio-took-my-money-5435667

https://bitcointalksearch.org/topic/sportsbetio-does-not-pay-1400-account-is-locked-5436620

https://bitcointalksearch.org/topic/scam-sportsbetio-withholding-funds-from-24072020-5266016

https://bitcointalksearch.org/topic/sportsbetio-fraud-5189479

https://bitcointalksearch.org/topic/sportsbetio-does-not-give-my-earnings-5091170

I have no interest in being their customer anymore, I want them to be fair and pay my winnings as it should, if they are honorable and have any integrity, they know very well that my bet is an honest bet and they should pay the winnings and I will end this debate !

I kindly ask community help here, my bet was honest and they do not want to pay,  today I might be their victim, but tomorrow you can be instead of me, please emphasize with me and let's make them pay otherwise they are just SCAMS!

---

Public questions for Steve:

1) If I had any other account why would I not bet there and create a new account? You don't have any deposit bonus and rewards I suppose are better once you get higher in rankings , so what advantage I could ever have if I had a second account.

2) Why you did not ask verification on other account ( there are none ) and you ask now on : pxdi ? I think is obvious that you did not had any other account where to ask for verification and you ask only on the single account I have.

3) Why are so many complaints about sportsbet.io ? This is one of the reason I panic in the first place! everywhere on this forum we see complaints about sportsbet.io , on trustpilot more than half of reviews are 1 start and you have 3 stars average out 5, while your competitor stake 4.5 stars average out 5.


4) Why you do not pay a legit bet? we both know and I show evidence here that my bet is legit and you basically stole 895 USDT from my player account  and any joy I had after placing a winning bet.

5) If my bet was lost. Would you refund it? or just kept my money and then you let me to make other deposits .

I think that to answer to this questions will be very easy for a transparent , honest and integrity man.

---

no sign of that or to answer my questions!

[moderator's note: consecutive posts merged]

I'm sorry to hear that your experience wasn't a positive one. From what I know, Sportsbet.io is one of the most reputable casinos here. However, I'm a bit confused and was hoping you could clarify something for me. They kindly requested that you allow them 5 business days to conduct an investigation, so I'm curious as to why you decided to publicly accuse them of scam so quickly?

You posted this:


So, don't you think it's unfair that you don't give them at least the minimum amount of time they need to do an investigation?

Steve and sportsbet.io just decide to steal 895 usdt from me! THIS SPORTSBOOK IS A SCAM, when you lose they kept your money, when you win they just refund your deposit, and take your winnings!

This will not end here, they refund my initial deposit of 836 usdt and just like some thief's they are they took all my winnings from the Bet that I placed on NFL final: https://ibb.co/yV52nSX .

If they will not pay my 895 usdt I will not stop here! They block my access to my account , but I have video evidence and I have print screen with balance and everything.

If the bet was lost they would not mind to keep my balance , but if the bet was win they don't want to pay winnings, this is a scam and this community should know this and make it public !

My bet: https://i.ibb.co/SJ0SXrP/mybet.png

My history with notification when they notify me of winning 1731 USDT: https://i.ibb.co/bB0wHK7/Notification.png

I kindly ask community help here, my bet was honest and they do not want to pay,  today I might be their victim, but tomorrow you can be instead of me, please emphasize with me and let's make them pay otherwise they are just SCAMS!

Steve if you are honorable and have any integrity, you know very well that my bet is an honest bet, pay the winnings and I will end this debate as I don't have any interest to be sportsbet.io customer at any time !

Hi pxdi,

First of all, please don't panic post on every available known outlet to sportsbet.io. This does you no favors, and most of all, this does not speed up our process of getting back to you.

We have a fraud/security and payments team who are dealing with many facets of operating a sportsbook and casino.

I will instigate the scenario of your account issue this week.

We processed over 100,000 withdrawls last month alone, so I can assure you if everything is as sweet and innocent as you suggest, there would be no problem here.

The panic posting, emailing, spamming club talk chat and trusting in Trustpilot to get you an overturned result leads me to believe you are aware of what I am going to find out.

As mentioned, I will take the time to review the information and process. I will give you a full explanation this week.

regards,

Steve.
Sportsbet.io

I am sorry , I did not know about that, I mean no harm to anybody, my goal is either to continue to have my sportsbet.io account: pxdi or withdraw my balance of 1731 usdt.

At current time 10 pm ( 22:00 ) my time nobody from sportsbet.io contacted me since 09:59 a.m my time, that means 12 hours since I ever had a reply from them, neither any Steve or user contacted me.

---

I want to add proofs :

1) You can check time of my deposit with sportsbet.io : https://tronscan.io/#/transaction/0c8aaf3eba623db12dde630d6ccf6bf97cb77fe072f6b6889da0062d8a7bc980

Time of deposit 12 February 10:39 P.M , you can also see in the image that they confirm deposit with a notification at 10:39 PM on 02/12/2023 and current time is 10:42 PM on 02/14/2023 , see here:  https://i.ibb.co/r4RNzqF/time.png

2) Current time is 14 February 10:45 PM , more than 48 hours since my deposit took place and according to the message display on my account who says "You are unable to withdraw for 48 hours after making a deposit due to security reasons. " I am still unable to make any withdrawal.

You can check here ( pay attention to current time and time of deposit ) : https://i.ibb.co/nMHmPhw/withdraw.png

Bottom line : when you try to withdraw a message appear and tells you that you have to wait 48 hours after making a deposit due to security reasons ( "You are unable to withdraw for 48 hours after making a deposit due to security reasons. " ) and even after 48 hours of waiting you get the same message even if the entire amount of time already passed!

---

1) More than 29 hours since I received any email from sportsbet.io

2) Steve or anybody from sportsbet.io did not contact me

3) Their website continue to say "You are unable to withdraw for 48 hours after making a deposit due to security reasons. " and as you can see more than 48 hours passed since my deposit.

4) Many of the 1 star reviews from trustpilot share a story close to mine and they are from different countries, I am sorry but I believe that reviews are true, sportsbet.io if they are not scams , surely acts like one.

[moderator's note: consecutive posts merged]

Hi pxdi,

Since I have already addressed your issue, kindly pay no attention to anyone who further posts in this thread.
More often than not, people who are clueless will post in these types of threads to simply fulfil the campaign posting requirement (see above).
Steve will reach out to you to further assist you with this matter.
Regarding Trustpilot, I wouldn't pay too much attention to it as many of those "reviews" are either paid for or fake.

Before blindly taking their defense , you might visit trustpilot page: https://www.trustpilot.com/review/sportsbet.io . I made the same mistake not to look after them, just because they are big sponsor for premier league clubs like Arsenal and Southampton, but if you look there you see more than half people giving them 1 start. Now search their competitor stake.com and you will see they are rated with 4.5 stars out 5, huge difference and you should wonder why?


Now to my question: why would I have more than 1 account?  they don't offer any deposit bonus, the only thing I saw is the odds boost which is not so semnificative , and the reward center which is becoming better once you get to better level, like from silver to gold or anything like that, so basically player has all interest to keep only 1 account so he can achieve better level as soon as possible and I don't see any advantage in having more than 1 account.


My other question: They request my verification on my account: pxdi and I successfully  send them documents, if I had any other account before why they did not ask any verification to that account first? I tell you why, because there is no other account.


As you can see from the images I have upload I only place 1 bet on 1 major event NFL final and since then my account is stucked, my last reply from them was on 14 February at 9:59 a.m from that moment no other reply.


If you had an account where you honestly made 1 bet , won and you would not be able to bet again or use your money, will you be happy?

So sorry about your loss mate and welcome onboard this platform. Your accusations are very much heavy though but I believe this is a little misunderstanding that could be handled. Sportsbet.io have a good reputation onboard this platform so it would be very difficult to believe you even after presenting your evidence here. I think you should give them time to run their check while waiting for their representative here to reply to your complaints and taking it to the appropriate quarters for further processing for which I believe would be sorted out immediately.

Thank you! All I have done was to place 1 single bet on my account on one major event, NFL final.

For the moment nobody contacted me, and last time I received an email from them was at 9:59 am this morning.

If somebody contact and anything change I will update here.

As if Steve or anybody from sportsbet.io see this I only want to either let me continue to use my sportsbet.io account: pxdi or allow me to withdraw my balance of 1731.38 USDT , if they don't want me as their customer I have no problem as long as I received my funds and they have my promise I would never ever create another account with them.