What happened to you is not the fault of Stake; there are a lot of hackers out there. You should know how to determine if an email is legitimate or not. Of course, phishing links are very popular, but there's always a way to verify if the email is genuine or just an attempt to hack you. As a gambler with a significant amount of money in your account, it's essential to educate yourself on ways to protect your funds wisely.
It is true that some time ago Stake was hacked but now it is running normally and there is nothing to worry about because the team will also do their best so that the hack does not cause customers to suffer losses.
Regarding fake emails we can actually immediately distinguish them if we have been customers of Stake for long time because it is impossible for Stake to send email messages that might seem suspicious.
Now we can go back to playing and betting in complete comfort so don't hesitate to come back and play there.
Stake has always been amongst the world leading online crypto casino so far and I believe by now they must have fixed up the mess of the hack they experienced in the past with high sophisticated security apparatus to protect their users and their casino as well. This casino is a casino I know that does not really take the safety and security of their users and assets for granted. As everyone has his or her own interest, so stake does and their users are their number one priority when it gets to rendering quality services.
As for messages, every user of the platform can be able to decipher between a fake and scammy email from the original or better still if one doubts the authenticity of an email together with the originality, one is free to contact the customer care for further information because that is the only option to explore it in knowing the authenticity of the email they have received.
We know that issues and some errors or security concerns could really exist on a platform no matter how reputable or popular it would be on which those kind of possible breaches could happen if ever there's one but since we are talking about being getting phished then this is something that do talks about users negligence because if account usernamen and password had been known then
there are possible reasons on which it could really be the reason on such access, whether that known phishing method or database leak from Stake itself.
Good thing that the hacker wasnt really able to successfully withdraw those amounts since there's 2FA but its really that sad which they do make out some bets and ended up on loss.
So did Stake compensate at least for the said lost amount? Totally hard to be on Stakes part but verifying out some new IP address access then they might be reconsidering such issue
but i highly doubt that they would be giving back something on what that user have lost.