I'm hoping that you'll recover wholly with what you're going through. You can unsubscribe from their email if you don't feel like receiving them anymore since you're into recovery. As said by the support you're talking with.
You can either block or unsubscribe.
Topic: Stake.com & responsible gambling? - page 13. (Read 1400 times)
Yes, that's the problem you're facing right now, lately I've often seen players on the Stake.com gambling site complaining, various complaints, OP if your story is true, I think you did the right thing by contacting them, that's great, unfortunately the response is not positive.
For that, here we can only advise you, to contact this user: Stunna, once again, in your case, because he is a representative of the Stake.com site, just one word from me, hopefully it can be resolved peacefully.
For that, here we can only advise you, to contact this user: Stunna, once again, in your case, because he is a representative of the Stake.com site, just one word from me, hopefully it can be resolved peacefully.
I don't know if you really have a case against them based on what you've posted so far. Did you play again after receiving those promotional emails and lost money? Or was it because of mental and emotional "damage" from temptations that you are complaining about?
Maybe you could get something from their mistake of not removing your account from their email blasts.
Maybe you could get something from their mistake of not removing your account from their email blasts.
I am very much in favor of responsible gambling and one of the things I don't like about many crypto casinos is that they don't have responsible gambling features, although if they are non-kyc it is almost impossible to implement them.
As for the case you tell us, we can not check if it is a mistake or not. I can believe that it is a mistake and I can also distrust them, neither would surprise me.
But once they have recognized their mistake and fixed it, what do you expect? That they would give you compensation? As they say in the screenshot, you might as well have blocked their emails.
As for the case you tell us, we can not check if it is a mistake or not. I can believe that it is a mistake and I can also distrust them, neither would surprise me.
But once they have recognized their mistake and fixed it, what do you expect? That they would give you compensation? As they say in the screenshot, you might as well have blocked their emails.
Dear fellow users,
Let me explain the situation im in with Stake.com,
I am a recovering gambling addict with an account at Stake due to problem gambling.
This account has been closed for a long time and they still kept spamming me with promotional and bonus emails, even though they were fully aware of my problems.
I have contacted live support and the legal department, and they have admitted their was a error in their database allowing to send promotional emails to problem gamblers, they have let me know they have fixed it after my messages.
https://ibb.co/YdP903z
Unfortunately Stake is not taking any responsibility regarding my issue and will blame me for their mistakes.
I hope there is someone noticing the pain Stake is causing to some of the problem gamblers out there, and I still hope Stake will solve this issue with me.
Let me explain the situation im in with Stake.com,
I am a recovering gambling addict with an account at Stake due to problem gambling.
This account has been closed for a long time and they still kept spamming me with promotional and bonus emails, even though they were fully aware of my problems.
I have contacted live support and the legal department, and they have admitted their was a error in their database allowing to send promotional emails to problem gamblers, they have let me know they have fixed it after my messages.
https://ibb.co/YdP903z
Unfortunately Stake is not taking any responsibility regarding my issue and will blame me for their mistakes.
I hope there is someone noticing the pain Stake is causing to some of the problem gamblers out there, and I still hope Stake will solve this issue with me.
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