Stake.com & responsible gambling? - page 4.

goinmerry

legendary

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Quote from: Gekkevis7 on January 13, 2022, 02:10:32 AM

Unfortunately Stake still has not made any contact with me regarding my complaint. They also failed to respond twice to the third party complaint service who tried their best to get in contact with Stake, sadly without any success.

With regards to that, no choice but to change plans and try alternatives. We should not wait for their actions now and you have to move forward.

At least, you bring up that case here and I'm sure they are already aware of that glitch or errors on their system.

Keep us updated, OP. For now, you can lock the thread for a few days.

Fatunad

sr. member

Activity: 2296

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Quote from: Gekkevis7 on January 13, 2022, 02:10:32 AM

Quote from: Fatunad on January 10, 2022, 03:20:11 PM

Quote from: seleme on January 10, 2022, 01:40:48 PM

Quote from: milewilda on January 03, 2022, 05:13:20 PM

Quote from: seleme on January 03, 2022, 04:45:44 PM

Just curious, what was response by Stake Bitcointalk representatives aka Steve, Stunna? Didn't find the proper response by OP, hope all mentioned issues are fixed. Btw, he can post in Stake forum too..

Yep, he could post up on these places.

https://bitcointalksearch.org/topic/stakecom-the-leading-crypto-casino-drake-ufc-everton-alfa-romeo-f1-team-2072589
https://stakecommunity.com/

We didnt really able to see those admins/owners responses when it comes to this yet it cant really be denied
that they do really have some mistakes on here.

Probably he has been banned on regular stake forum, sometimes moderators keep banning "annoying" threads there to avoid clear mixed official content. Anyways let's wait for proper response by official Stake representatives.

So far we havent seen any response from Stake them in regards to this issue whether they do make out some private negotiations about the issue or had been settled out quietly without
let the community do know on such contact but it would be good to look at if they would really be making out some clarifications or clearing up the issue and tell on what really
happen because if they dont then this would really leave out some bad impressions but in most case this is actually a users fault.

Unfortunately Stake still has not made any contact with me regarding my complaint. They also failed to respond twice to the third party complaint service who tried their best to get in contact with Stake, sadly without any success.

Have you contact Stunna? https://bitcointalksearch.org/user/stunna-81292

or made out some post on here: https://stakecommunity.com/

Stake should have at least be attentive on handling out complaints and issues.

Gekkevis7

newbie

Activity: 24

Merit: 0

Quote from: Fatunad on January 10, 2022, 03:20:11 PM

Quote from: seleme on January 10, 2022, 01:40:48 PM

Quote from: milewilda on January 03, 2022, 05:13:20 PM

Quote from: seleme on January 03, 2022, 04:45:44 PM

Just curious, what was response by Stake Bitcointalk representatives aka Steve, Stunna? Didn't find the proper response by OP, hope all mentioned issues are fixed. Btw, he can post in Stake forum too..

Yep, he could post up on these places.

https://bitcointalksearch.org/topic/stakecom-the-leading-crypto-casino-drake-ufc-everton-alfa-romeo-f1-team-2072589
https://stakecommunity.com/

We didnt really able to see those admins/owners responses when it comes to this yet it cant really be denied
that they do really have some mistakes on here.

Probably he has been banned on regular stake forum, sometimes moderators keep banning "annoying" threads there to avoid clear mixed official content. Anyways let's wait for proper response by official Stake representatives.

So far we havent seen any response from Stake them in regards to this issue whether they do make out some private negotiations about the issue or had been settled out quietly without
let the community do know on such contact but it would be good to look at if they would really be making out some clarifications or clearing up the issue and tell on what really
happen because if they dont then this would really leave out some bad impressions but in most case this is actually a users fault.

Unfortunately Stake still has not made any contact with me regarding my complaint. They also failed to respond twice to the third party complaint service who tried their best to get in contact with Stake, sadly without any success.

Fatunad

sr. member

Activity: 2296

Merit: 360

Quote from: seleme on January 10, 2022, 01:40:48 PM

Quote from: milewilda on January 03, 2022, 05:13:20 PM

Quote from: seleme on January 03, 2022, 04:45:44 PM

Just curious, what was response by Stake Bitcointalk representatives aka Steve, Stunna? Didn't find the proper response by OP, hope all mentioned issues are fixed. Btw, he can post in Stake forum too..

Yep, he could post up on these places.

https://bitcointalksearch.org/topic/stakecom-the-leading-crypto-casino-drake-ufc-everton-alfa-romeo-f1-team-2072589
https://stakecommunity.com/

We didnt really able to see those admins/owners responses when it comes to this yet it cant really be denied
that they do really have some mistakes on here.

Probably he has been banned on regular stake forum, sometimes moderators keep banning "annoying" threads there to avoid clear mixed official content. Anyways let's wait for proper response by official Stake representatives.

So far we havent seen any response from Stake them in regards to this issue whether they do make out some private negotiations about the issue or had been settled out quietly without
let the community do know on such contact but it would be good to look at if they would really be making out some clarifications or clearing up the issue and tell on what really
happen because if they dont then this would really leave out some bad impressions but in most case this is actually a users fault.

seleme

legendary

Activity: 2772

Merit: 1028

Duelbits.com

Quote from: milewilda on January 03, 2022, 05:13:20 PM

Quote from: seleme on January 03, 2022, 04:45:44 PM

Just curious, what was response by Stake Bitcointalk representatives aka Steve, Stunna? Didn't find the proper response by OP, hope all mentioned issues are fixed. Btw, he can post in Stake forum too..

Yep, he could post up on these places.

https://bitcointalksearch.org/topic/stakecom-the-leading-crypto-casino-drake-ufc-everton-alfa-romeo-f1-team-2072589
https://stakecommunity.com/

We didnt really able to see those admins/owners responses when it comes to this yet it cant really be denied
that they do really have some mistakes on here.

Probably he has been banned on regular stake forum, sometimes moderators keep banning "annoying" threads there to avoid clear mixed official content. Anyways let's wait for proper response by official Stake representatives.
The main issues are not on public threads of promoted forum content, so it is quite natural to see this reacting from moderators. Hopefully, top management of the Stake team will consider answering the mentioned questions as soon as possible.

Cryptock

hero member

Activity: 1792

Merit: 507

Quote from: agustina2 on January 09, 2022, 06:48:14 PM

Quote from: Desmong on January 09, 2022, 03:20:22 PM

Do you know he's current condition when it comes to gambling addiction?
See lemme explain something you don't really understand from most advertisement from online platforms. They don't care whether we need their ads or not. They send ads in bulk to different email with interest whether the person that owns the account needs the ads or not. There is no need in supporting most of this sites/platforms.

I understand that it's annoying but are we going to allow ourselves to be stuck on that?

Can't we really change for good if the gambling site involved here which is Stake will not fix that policy? Do you mean, you have to wait before these email advertisements totally go to zero before moving forward?

Good luck to you. That's all I can say.

I understand your point of view, but I think you've strayed from the subject.
Of course we will all be flooded with spam ads on any topic.
The thing in this case is that the OP closed the account due to gambling addiction and Stakes.com knows it.
If they send these e-mails by mistake, they should turn off the newsletter and the case is closed. However, if they send them out knowingly about the problem, then it is very unethical.

Desmong

member

Activity: 812

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Crypto bookmaker and casino

Quote from: agustina2 on January 09, 2022, 06:48:14 PM

Quote from: Desmong on January 09, 2022, 03:20:22 PM

Do you know he's current condition when it comes to gambling addiction?
See lemme explain something you don't really understand from most advertisement from online platforms. They don't care whether we need their ads or not. They send ads in bulk to different email with interest whether the person that owns the account needs the ads or not. There is no need in supporting most of this sites/platforms.

I understand that it's annoying but are we going to allow ourselves to be stuck on that?

Can't we really change for good if the gambling site involved here which is Stake will not fix that policy? Do you mean, you have to wait before these email advertisements totally go to zero before moving forward?

Good luck to you. That's all I can say.

Hmm...I think with this kind of remarkable complains, they will have to fixed their policies and stop sending unnecessary ads to those people that had unsubscribed. Things have to be done in the proper manner. Maybe their might be other people who are facing the same situation but will never voice out because they think its unnecessary or are afraid about the replies they'll get from other people. We don't have to support what is wrong. If I unsubscribed to your news letter, then stop sending me emails...simple as eating fish!

YinShuiSiYuan

hero member

Activity: 1680

Merit: 505

Quote from: CDC AP on January 10, 2022, 11:12:38 AM

you can ignore the promotional email, you can unsubscribe, or you can log in and change the email to the one that you rarely use, we all have disposable emails, it only proves that you are still not cured and a mere mention of gambling site will get you irritated, a person that is cured of gambling will not get agitated or irritated from this issue, based on your post you still hate Stake.com for the many loss you incurred.

It can be seen that you have never dealt with any addiction. OP realizes that he is addicted to gambling and tries to deal with it. Sending him promotional offers and bonuses is very unethical. It is as if someone is buying and bringing home alcohol every day to someone who is addicted to alcohol.

CDC AP

full member

Activity: 463

Merit: 102

you can ignore the promotional email, you can unsubscribe, or you can log in and change the email to the one that you rarely use, we all have disposable emails, it only proves that you are still not cured and a mere mention of gambling site will get you irritated, a person that is cured of gambling will not get agitated or irritated from this issue, based on your post you still hate Stake.com for the many loss you incurred.

Betwrong

legendary

Activity: 3500

Merit: 2246

🌀 Cosmic Casino

Quote from: Gekkevis7 on January 04, 2022, 04:21:53 PM

Quote from: milewilda on January 03, 2022, 05:13:20 PM

Quote from: seleme on January 03, 2022, 04:45:44 PM

Just curious, what was response by Stake Bitcointalk representatives aka Steve, Stunna? Didn't find the proper response by OP, hope all mentioned issues are fixed. Btw, he can post in Stake forum too..

Yep, he could post up on these places.

https://bitcointalksearch.org/topic/stakecom-the-leading-crypto-casino-drake-ufc-everton-alfa-romeo-f1-team-2072589
https://stakecommunity.com/

We didnt really able to see those admins/owners responses when it comes to this yet it cant really be denied
that they do really have some mistakes on here.

Unfortunately Stake still has not adressed my issue, they ignore me on mail, ignore me on this forum, and they are also ignoring the third party complaint. Don't know what to do. Huh

I can't tell you what to do, but being in your place I would read all the replies in this thread and discuss them with someone who helps you to end your addiction. We are not certified specialists here, so all our advices and suggestions should be checked by a specialist.

Imo, giving money back to a self-excluded gambling addict would be a wrong move. What you need much more than money on a gambling site account is recovery from your illness. I sincerely wish you to get well soon.

agustina2

legendary

Activity: 2436

Merit: 1008

Quote from: Desmong on January 09, 2022, 03:20:22 PM

Do you know he's current condition when it comes to gambling addiction?
See lemme explain something you don't really understand from most advertisement from online platforms. They don't care whether we need their ads or not. They send ads in bulk to different email with interest whether the person that owns the account needs the ads or not. There is no need in supporting most of this sites/platforms.

I understand that it's annoying but are we going to allow ourselves to be stuck on that?

Can't we really change for good if the gambling site involved here which is Stake will not fix that policy? Do you mean, you have to wait before these email advertisements totally go to zero before moving forward?

Good luck to you. That's all I can say.

Oilacris

hero member

Activity: 2996

Merit: 609

Quote from: Desmong on January 09, 2022, 03:20:22 PM

Quote from: panjul07 on January 02, 2022, 11:14:27 AM

Quote from: Desmong on January 02, 2022, 09:33:21 AM

Quote from: chaser15 on December 30, 2021, 04:14:20 PM

OP if you really want to change, any promotions or whatever email you will receive is a test that you need to pass. It's not that Stake is the only site you will encounter in the future. Even by simply walking on your street, you might see gambling-related stuff.

If you are true to your dedication that you don't want to gamble, you will soon recover even you will receive lots of emails from different websites. Don't blame them as in the first place, you are the one who allows yourself to be addicted to gambling. Help yourself in return.

Gambling addiction is not something that can be stopped easily but with the help of people around and himself working on himself by nit engaging in gambling activities. Maybe you don't know that all those adverts that is always sent to him can trigger the feelings of gambling again. Gambling addiction is a spirit which needs to be avoided of not.

Even if he does not receive any advert/promotional email, the trigger may come from other place where he lives or even it may come from his own mind.
The key of recovering from addiction is on ourselves, success or not will be depending on ourselves as we are the one who responsible for our own problems.
Never blame other parties of our problems, we should find our own best way to solve it.

Do you know he's current condition when it comes to gambling addiction?
See lemme explain something you don't really understand from most advertisement from online platforms. They don't care whether we need their ads or not. They send ads in bulk to different email with interest whether the person that owns the account needs the ads or not. There is no need in supporting most of this sites/platforms.

If this is your mindset which is particularly or likely a fact then you should really make use of new emails which are only intended for gambling and wont make use your own personal email because

you would really be reading up these promotional emails even if you do already make yourself self excluded which i could say that they do have also some mistakes too but its your responsibility

on making out actions according on whats right and whats wrong.Even if you are a gambling addict you could still think off on the right way on dealing with things or a must done.

Desmong

member

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Merit: 13

Crypto bookmaker and casino

Quote from: panjul07 on January 02, 2022, 11:14:27 AM

Quote from: Desmong on January 02, 2022, 09:33:21 AM

Quote from: chaser15 on December 30, 2021, 04:14:20 PM

OP if you really want to change, any promotions or whatever email you will receive is a test that you need to pass. It's not that Stake is the only site you will encounter in the future. Even by simply walking on your street, you might see gambling-related stuff.

If you are true to your dedication that you don't want to gamble, you will soon recover even you will receive lots of emails from different websites. Don't blame them as in the first place, you are the one who allows yourself to be addicted to gambling. Help yourself in return.

Gambling addiction is not something that can be stopped easily but with the help of people around and himself working on himself by nit engaging in gambling activities. Maybe you don't know that all those adverts that is always sent to him can trigger the feelings of gambling again. Gambling addiction is a spirit which needs to be avoided of not.

Even if he does not receive any advert/promotional email, the trigger may come from other place where he lives or even it may come from his own mind.
The key of recovering from addiction is on ourselves, success or not will be depending on ourselves as we are the one who responsible for our own problems.
Never blame other parties of our problems, we should find our own best way to solve it.

Do you know he's current condition when it comes to gambling addiction?
See lemme explain something you don't really understand from most advertisement from online platforms. They don't care whether we need their ads or not. They send ads in bulk to different email with interest whether the person that owns the account needs the ads or not. There is no need in supporting most of this sites/platforms.

passwordnow

hero member

Activity: 3136

Merit: 591

Leading Crypto Sports Betting & Casino Platform

Quote from: Masplanc on January 08, 2022, 02:59:04 AM

As they have accepted it that it was a mistake they should look into it immediately, there is no need why the matter should be delayed till this time. I still believe that has they have responded to it everything will be fine.

They've already looked into it and they've talked to OP. It's that OP wants to address the thing personally removed by them although he can do it on his own.
It's a personal matter and the behavior of what has been brought is understandable since he's a recovery gambler. They've already responded and as said by OP, he's ignored now.

Masplanc

member

Activity: 798

Merit: 34

As they have accepted it that it was a mistake they should look into it immediately, there is no need why the matter should be delayed till this time. I still believe that has they have responded to it everything will be fine.

BIN-BIN

member

Activity: 504

Merit: 57

Quote from: Gekkevis7 on December 23, 2021, 02:39:29 AM

Dear fellow users,

Let me explain the situation im in with Stake.com,
I am a recovering gambling addict with an account at Stake due to problem gambling.

This account has been closed for a long time and they still kept spamming me with promotional and bonus emails, even though they were fully aware of my problems.

I have contacted live support and the legal department, and they have admitted their was a error in their database allowing to send promotional emails to problem gamblers, they have let me know they have fixed it after my messages.

Unfortunately Stake is not taking any responsibility regarding my issue and will blame me for their mistakes.

I hope there is someone noticing the pain Stake is causing to some of the problem gamblers out there, and I still hope Stake will solve this issue with me.

I guess you are still subscribe to the promotional marketing list which automatically send you promotional materials through your email and if you want to stay away from stake, so since the account is closed you should unsubscribe from their email list.

goinmerry

legendary

Activity: 2940

Merit: 1083

Quote from: Bitinity on January 05, 2022, 02:12:15 AM

If I were you, I'll just ignore anything related to gambling and find some other activities out there to forget about gambling.

But OP wants Stake to make some actions as according to him, it will be the only big and main reason to solve the problem. There's no other way according to his vocabulary. He doesn't like to help himself. Stake should be blamed for what happened to OP lol. It's like no option was left for him to recover from his gambling problem.

If OP is using Google Mail:
Block or unsubscribe from emails

Mahanton

hero member

Activity: 2730

Merit: 632

Quote from: Bitinity on January 05, 2022, 02:12:15 AM

Quote from: Gekkevis7 on January 04, 2022, 04:21:53 PM

Unfortunately Stake still has not adressed my issue, they ignore me on mail, ignore me on this forum, and they are also ignoring the third party complaint. Don't know what to do. Huh

I have no idea what do you expect now, what and how should be addressed now as your account(s) are blocked already as per the last email. You realize that you have gambling problem, you should protect yourself as strong as you can. The key is on yourself, the longer you try to blame the casino the longer time you have to take to recover your addiction. If I were you, I'll just ignore anything related to gambling and find some other activities out there to forget about gambling.

Better not to mind the issue but rather thinking off on how he should resolved his gambling issues rather than trying to stir up things hard which its somewhat pointless because casino wont really be tending to listen it up
and actually it is his own fault on doing further actions even if he do knows that hes already excluded and if you do make out some deposit then this is where
your mistake starts and i dont really see the point on making out some complaints on the action he had made.

Bitinity

legendary

Activity: 3066

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Quote from: Gekkevis7 on January 04, 2022, 04:21:53 PM

Unfortunately Stake still has not adressed my issue, they ignore me on mail, ignore me on this forum, and they are also ignoring the third party complaint. Don't know what to do. Huh

I have no idea what do you expect now, what and how should be addressed now as your account(s) are blocked already as per the last email. You realize that you have gambling problem, you should protect yourself as strong as you can. The key is on yourself, the longer you try to blame the casino the longer time you have to take to recover your addiction. If I were you, I'll just ignore anything related to gambling and find some other activities out there to forget about gambling.

cafucafucafu

hero member

Activity: 812

Merit: 509

Seems like that there has been multiple reports in recent months about Stake not enforcing their voluntary self-exclusion principles.

Honestly, I think that at least some blame has to be attributed to the platform themselves. It's simply not good business practice to allow these loopholes/errors within their operations to happen, especially when they know they are dealing with problem gamblers.

But at the same time, it's not completely their fault given that anyone could realistically open a new account and start afresh on the platform. So it's really a mixed bag.

Topic: Stake.com & responsible gambling? - page 4. (Read 1412 times)