-snip-
My question, did your question is question really important? needed to be response to instantly during the work?
Or is the question just about a bonus? IMO, If the question is about bonus claim and other think about bonus. Just take it easy, no need to fast from my experience claiming my reload. I always send a message just a simple message (Claim Reload + Username), I sent my host during their bed-time, once I get up from my sleep he already send a link for me.
It was important in 2 ways. Otherwise I wouldn't be so frustrated if it wasn't important. Obviously.
First, as I explained, I needed my reload to be renewed and because she didnt reply for many hours I lost significant gameplay which was at the 7 day cut. Because if that my reload was significantly lower than it would have been if she replied in a timely manner.
Also I had an important question which needed to be answered quick, no need to explain that here.
I did not know that the hosts implement such emojis to inform their current status for their player, that's why I guessed about timezone differences. But still, such emojis may not be updated by the host due to a reason (mostly forget) which is natural or maybe the host is not even updating the emojis status and keep it as "fast reply" most of the time. So maybe the best thing you can do is to ask her about her daily average working time when she can reply as fast as possible. Once she give you her best time but she still slow in responding many times, then we can say that she is not working professionally.
She never forgets to change the emoji.
Also I sent my question at 9am in her timezone and by 5pm I didn't have a reply yet. So it was in between regular working hours.
Anyway, forget about it.