I want to cry from nerves. My account is blocked following a withdrawal which triggered a suspicion of multi-account. Which is entirely false.
Their service asked me to verify my account at all levels. I spent all day collaborating and sending the documents.
I'm stuck at level 4. They ask me for a source of income for less than 6 months.
I am self-employed, so I sent a quarterly declaration certificate. it's the same as a payslip.
They absolutely want a payslip. I am not an employee. I work for myself and the only document that proves this income is the quarterly statement.
I feel like they are doing everything to keep my account suspended
But since, you've mentioned that you don't have other accounts then you could just rest assure that your account will be release soon. It seems like Stunna hasn't responded yet because he isn't online since Dec. 10. I suggest that you wait at least until Stunna came back to respond more on your issue. I guess, she'll probably provide some leeway for the document you've sent especially that you're self-employed and won't be able to provide a payslip.