Support also doesnt give a fuck and says I have to wait for m host instead of giving me a new one.
If reload bonuses have been disabled for you, there is clearly nothing else that you can do apart from moving on to other books as Darkstar stated above.
Reload is always disabled after 7 days, for every player. You always have to contact vip hosts to get it renewed.
About micro, he starts with "multiple accounts", this makes me already not wanting to talk to him. I know there is only 1 account per person allowed. the support doesnt give a damn so I dont believe micro will give me a new host. Normal support always claims "unfortunately support cannot help you with this as we are not interfering in work of a VIP hosts" .