I take the free money of course. I earned that right by reaching platinum as I played a lot until they gave me ridiculous betting limits.
And I have the right to complain, who else here has a 10$ betting limit on ncaa basketball or 1$ limit on some other basketball leagues?
And, I dont have the reload so its obviously NOT for everyone.
And my VIP host also did not give me the reload although he read my message on telegram like a half day ago. Another reason to complain as this is not good customer treatment.
I guess your winnings from NCAA basketball were pretty high for them to restrict you in such a manner. All casino sites except for a few like Pinnacle, betting exchanges etc usually do this in order to stay in the profit zone.
However, if you were limited without winning much, your complaining makes sense. Also, I observed that some VIP hosts take their own time which is why waiting is the only option.
I have limits on all basketball leagues, just named NCAA because normally there are high limits. Also on Tennis, Volleyball and so on.
I am up 8k$ lifetime. You dont limit somebody after that amount. Played myself up to plat 2 in 2 months only by betting, no casino bs. In other words I wagered 230000$ to win 8000$. Thats really worth limiting?
Also they limited me without notice.
Also they got rid of the max bet button months ago so when I want to make a bet and want to make a deposit for it I never know what to deposit as I dont know how much I am "allowed" to bet.
About the VIP host. Mine was clearly online as my message was read. 24hours no reply is not ok.
If you make people have to contact their host every 7 days then those hosts should at least do their job.