you can find the discussion here https://bitcointalksearch.org/topic/--5309733
I hope it will be resolved soon, if anyone can put me in contact with them please it would be really helpful.
Thanks
Just wait for their response if you have followed the instruction that was given to you and you'll get some help for the retrieval of your money. Their representatives are very active on this thread, they've noticed you through chat so don't worry about being noticed because they will help you.
Thanks
![Wink](https://bitcointalk.org/Smileys/default/wink.gif)
Thanks, cause when this situation happens clearly you get easily very anxious and i think they should handle it a bit better and faster, cause its 2 day im without answers now and its really a lot of money. i hope they will answer me soon.