I had an account (which is closed) on Stake.com where I was Platinum 3 and am at 83% to Platinum IV and at that time I had no idea that you could get VIP benefits from a VIP Host something I did not know anything about . I have wasted a lot that time.
Are you sure? because Stake will contact you once you achieved a VIP category or close to that , either In Chat or In Email (I believe though i never achieved being VIP lol) so why does it happen that you don't have idea of your privileges ?
There is something missing in your story mate , better to Dig deeper and let us know what really happens here.
I have been using stake.com for a while now but am not a regular user I just go there place my bet and pay little attention to how the site ranking works, but I will advise you to contact stake admin on this forum to know what exactly happens that you did not get VIP rank.
Stake support is 100% accurate , they can give answer quickly if OP did contact them about this issue instead of addressing here.
there is something in Intention OP why bring this here directly .