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Topic: Swedish ASIC miner company kncminer.com - page 1028. (Read 3050071 times)

full member
Activity: 238
Merit: 100
Bitcoin For All
November 18, 2013, 09:31:08 AM
Seems like KNC is hiring people, does this mean they will have better customer service?

There is nothing wrong with customer service, they work their socks off above and beyond the call of duty to answer all the emails. Sure they don't know every answer, but they're as new to the hardware as you are. There's a hell of a lot more happy customers, than unhappy.

Some of you really need some perspective.
KNC is not perfect but they are 80% better than their nearest competitor.
So they won't get better customer service, they will have the best customer service!!   Tongue Tongue Tongue

That pretty much sums it up.

We have a company in Canada called Lee Valley Tools -- they get it right most of the time and even their worst detractors (and there are very few) admit it. KNC seems to be going the same way -- not perfect at all -- but at least making the effort to get better.

In the end after-sales follow tells the tale about a company.

When I was asked to evaluate all the machinery out there and decide which company was the safest I chose KNC because I thought they would have the best hardware with the fewest delivery problems and at least reasonable service over the long haul. Our miner arrived around Oct 21 -- finally -- after snuggling up to customs officials and shipping mavens for almost a week. But it did arrive and it does work.

If KNC had modified the label as requested or DHL had actually looked in our file -- it would have saved us three days -- but so far that is the worst that has happened. We can live with that. Screw ups happen and that is far from the worst thing that happened to us over the years.

The firmware updates have consistently improved miner performance -- although not by great amounts.

The only issue I see that does not sit right with me is that Saturn (like us) and Mercury customers probably bought on the basis of future upgrade possibilities.

I got my upgrades -- hopefully... So I'm OK -- if they work as they should. However, since it appears that more boards can be made -- then KNC should follow through for the customers that could benefit most.

That's my $0.05 (Nickles) worth -- we don't have pennies any more -- so now it's at least  Five Cents to mount  a soap box here.
newbie
Activity: 56
Merit: 0
November 18, 2013, 09:27:36 AM
Me and my modules are on our way home!  Grin modules are ready. Who will be the first to hash with em? Mine is online in aprox 8hours. Knc was kind enough to let me buy fans from them too! My Norwegian suplier couldnt deliver them before 2weeks from now. Thank you knc  Grin
Congratulations!!! & Cheers!!! Smiley
hero member
Activity: 561
Merit: 521
Trustless IceColdWallet
November 18, 2013, 09:25:38 AM
Any news about the KNC-Miner Tuner software?

First parts are inside the fw 0.99 ? !!

When will they launch it?

After diff jumps, i lost 50 Gh/s on Jupiter, anyone else (i´m an eligius pool)

Also my minimum diff is only at 128 - 256. Is there somting wrong with my config.

I signed under the "My options" the settings and on stats site it is noticed that i had other setting, then default.
sr. member
Activity: 265
Merit: 250
November 18, 2013, 09:20:35 AM
One thing to keep in mind is the fact that prices for future batches may not go down in fiat price if the price of BTC keeps increasing like it has in the past month ($500 and rising).

This will create a situation where it will be very difficult and costly for anyone that doesn't already hold a decent amount of BTC to get into the mining game.


The prices for future batches may not go down only if there is high demand for mining units. If there wouldnt be preorder model, I would buy already given the BTC price rising now
hero member
Activity: 616
Merit: 500
November 18, 2013, 09:13:30 AM
One thing to keep in mind is the fact that prices for future batches may not go down in fiat price if the price of BTC keeps increasing like it has in the past month ($500 and rising).

This will create a situation where it will be very difficult and costly for anyone that doesn't already hold a decent amount of BTC to get into the mining game.

Honestly, getting into the mining game to be profitable is a ship which sailed a couple months ago, unless you can find a stupid good deal on equipment. I've been lucky to do so lol
legendary
Activity: 2408
Merit: 1004
November 18, 2013, 09:13:19 AM
20 November for the upgraded module?
Or for November Jupiter?
hero member
Activity: 616
Merit: 500
November 18, 2013, 09:12:46 AM
25,000+ first batch units on a mostly automated assembly line.
25,000?  Shocked

Is that a guesstimate or based on anything official?

I can't cite my source but I can say it's reliable to say that their order queue for first batch is near their maximum capacity for production. They had an order blog up at some point (not sure if they still do), but there were some huge orders on there, saw some single orders for more than 100 units.

My KNC order prediction was very much on point, as has our difficulty estimate related to orders coming online, the past few times.

Like I said about 500 pages back, when KNC comes online (as they have) difficulty is going to skyrocket, and keep doing so, and when Cointerra (and Hashfest if they ever do) comes online, it's going to cause eyes to pop.

Their 2nd batch is already sold out too i think, and they're almost full on their 3rd. They're using a mostly-automated production line, several of them.

They're the "KNC of America" as I've said before, except they've taken an even more hands-off approach. Chip design they handled, overall product design they handled, they outsourced everything else: Power, Cooling, Assembly, Shipment, etc.
full member
Activity: 238
Merit: 100
Bitcoin For All
November 18, 2013, 09:12:21 AM
We just got UPS notification as well -- it's showing up on my UPS account already.

Says Nov. 20th Delivery.

We will see how imaginative the customs folks can be this time. lol
hero member
Activity: 742
Merit: 500
November 18, 2013, 09:09:59 AM
One thing to keep in mind is the fact that prices for future batches may not go down in fiat price if the price of BTC keeps increasing like it has in the past month ($500 and rising).

This will create a situation where it will be very difficult and costly for anyone that doesn't already hold a decent amount of BTC to get into the mining game.
hero member
Activity: 798
Merit: 1000
November 18, 2013, 09:06:37 AM
25,000+ first batch units on a mostly automated assembly line.
25,000?  Shocked

Is that a guesstimate or based on anything official?
hero member
Activity: 616
Merit: 500
November 18, 2013, 09:01:34 AM
They are doing the right thing when they look after their customer's interests. Limiting the total growth is one way. Another would be to produce as much as possible and offer discounted hash rate to previous customers.

The latter could be more beneficial to their customers as it would decrease the influence of competing solutions from other vendors. But for Bitcoin as a whole I prefer seeing lot's of competing products out there Smiley We'll see how long KNC remain this dominant though!

But see, that's just it--is it looking out for the customer's interest to hold their product's shipment until a time which they determine is best?

They said at the beginning they would offer the first-gen folks special discounts/vouchers for this very situation, and for every generation after, ship immediately (as soon as realistically possible) unless they were the only ones influencing the network, in which case they would hold product. They're no longer the only ones influencing the network, and should simply be constantly shipping. Products should be discounted heavily every generation after. 100GH units, for example, are being projected to be worth less than $100USD by March, in some analysis markets. They're doing this in one way by giving us more hashing power. But still.

On the topic of Swedes, I like Swedish businesses, they are very straight shooters and really go out of their way. I really admire their culture as a whole.

The idea of protecting the network is, at best, idealistic and ephemeral. They're just delaying the inevitable, the continuing difficulty rise. The sooner difficulty plateaus the better for everyone. Network protection comes from diversified hashing, not slowing down shipments.

I believe it's a method for them to simply not have to worry about parts acquisition delays and production delays, the 'protection' mantra gives them 'spare time'. It's a smart move regarding a business angle, I'm not knocking it.

Just saying, "protecting the network and its miners" is really out the window. It's a wet noodle being waved in the wind. Just ship equipment as it comes through and let the system manage itself.

Cointerra sure as hell isn't going to delay. 25,000+ first batch units on a mostly automated assembly line. That's going to kick a lot of people in the dick when they wake up one day and see the difficulty jump the maximum allowable.

I once remember KNC asking the community if we would be interested in a Litecoin (Scrypt) FPGA/ASIC miner, it was on their home page few days. I wonder now if they will be able to do it or if they have interest at all,  after rolling out and selling all they have with this 28nm Project they will have plenty time for development.


I really wonder if they were serious about it.

Yes, they are serious but it's not their primary focus right now.
legendary
Activity: 1148
Merit: 1001
things you own end up owning you
November 18, 2013, 08:57:13 AM
I once remember KNC asking the community if we would be interested in a Litecoin (Scrypt) FPGA/ASIC miner, it was on their home page few days. I wonder now if they will be able to do it or if they have interest at all,  after rolling out and selling all they have with this 28nm Project they will have plenty time for development.


I really wonder if they were serious about it.
member
Activity: 68
Merit: 10
November 18, 2013, 08:54:21 AM
just got ups notification for extra module
full member
Activity: 226
Merit: 100
November 18, 2013, 08:51:05 AM
They are doing the right thing when they look after their customer's interests. Limiting the total growth is one way. Another would be to produce as much as possible and offer discounted hash rate to previous customers.

The latter could be more beneficial to their customers as it would decrease the influence of competing solutions from other vendors. But for Bitcoin as a whole I prefer seeing lot's of competing products out there Smiley We'll see how long KNC remain this dominant though!
copper member
Activity: 2898
Merit: 1465
Clueless!
November 18, 2013, 08:38:49 AM
The network protection plan seems more pretentious than anything, at least to me.

People pay BTC for equipment, which is then held until KNC seems fit, in order to prevent difficutly from going up? That's just the nature of the beast, let it do it's thing, and stop trying to mini-regulate a portion of the network.

Meanwhile folks' money is sitting in limbo. What would be better is to discount the product heavily, and give former customers a voucher of some sort, which is what they said they would do originally.

This is probably my #2 of only 2 complaints about KNC, the first being a stance against on-hand product.


well it may make sense from their perspective to 'leapfrog' everyone to ie MARCH that and the fact they ..what was it will never MINE more then 5% of the hash they sold (or was it network)

anyway ...they may just wanna sit back and design and mine ...ie cover their asses...not rely entirely on equipment sales

I too have a hard time believing that they will not sell these new revised boards sometime in the future that they made for the nov batch (2nd batch) of orders...imho I kinda expect to see a 1000 usd Jupiter in Jan 2014.....but then again ..they may need the long time line to get the next design out the door ..they may have growing pains and figure screw it mine design and drop a bomb of a kick ass unit in march? (the way of swedes are mysterious to me.....I mean the gave me 150gh of free hashing power.....as a screwed over BFL customer....this is confusing to me......)



or anyway my dim view of the above

Searing

hero member
Activity: 616
Merit: 500
November 18, 2013, 08:28:16 AM
The network protection plan seems more pretentious than anything, at least to me.

People pay BTC for equipment, which is then held until KNC seems fit, in order to prevent difficutly from going up? That's just the nature of the beast, let it do it's thing, and stop trying to mini-regulate a portion of the network.

Meanwhile folks' money is sitting in limbo. What would be better is to discount the product heavily, and give former customers a voucher of some sort, which is what they said they would do originally.

This is probably my #2 of only 2 complaints about KNC, the first being a stance against on-hand product.
copper member
Activity: 2898
Merit: 1465
Clueless!
November 18, 2013, 08:19:52 AM
Does anyone know when KncMiner will have their asics in stock and ready to order?

still no news for new batch.

today they've started to deliver upgrades modules they sold last week in only 7 minutes (they plan to sell only 200 boards but they oversell due to a glitch on their ecomm platform).

regarding the already sold Nov batch the last thing we know is https://www.kncminer.com/news/news-66. so shipment will start from 3 to 7 days from now.

in short as of now KnC has nothing to sell in stock :/

From what I understand they are (correct me if I'm wrong or just plain no one knows) sticking to their network protection plan and not shipping out anything but next gen orders stated for what was it March 2014?

in a post previously on this thread I THINK (look it up) Bitcoinorama said nothing is coming out in December so if I remember that correctly nada till after Jan 1st 2014 at least or so I'm guessing

weak but all I have anyone else with better info chime in

Searing
legendary
Activity: 1260
Merit: 1008
November 18, 2013, 07:58:22 AM
Does anyone know when KncMiner will have their asics in stock and ready to order?

still no news for new batch.

today they've started to deliver upgrades modules they sold last week in only 7 minutes (they plan to sell only 200 boards but they oversell due to a glitch on their ecomm platform).

regarding the already sold Nov batch the last thing we know is https://www.kncminer.com/news/news-66. so shipment will start from 3 to 7 days from now.

in short as of now KnC has nothing to sell in stock :/
hero member
Activity: 616
Merit: 500
November 18, 2013, 07:57:13 AM
Does anyone know when KncMiner will have their asics in stock and ready to order?

This has been asked a few times, the spirit of the answers seem to indicate they won't maintain any "stock", they simply fulfill orders "quickly".
legendary
Activity: 2408
Merit: 1004
November 18, 2013, 07:50:09 AM
I think that knc
Will be start November shipping next week
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