Author

Topic: Swedish ASIC miner company kncminer.com - page 1367. (Read 3050074 times)

sr. member
Activity: 462
Merit: 250
October 13, 2013, 01:34:47 AM

if anyone is interested in a detailed account of dealing with 4 VRM boards pre-.95 I posted it here:

https://bitcointalksearch.org/topic/m.3325981

For anyone that has been running overclocked 4 VRM boards (since that was the only firmware we had to choose from) then you might want to really think before switching to .95

If you have a new miner without a lot of HW errors (cores turning off) you may be fine with .95 but just know you are stuck with a substandard miner compared to one with 8 VRMs

overclocking?.... how are you doing that?

4 VRM boards with pre-.95 firmware FORCED us to overclock by running high voltage/amps from our VRMs.  The reason I was able to get to 520Gh stable on my miner with .93 was that the overclocking compensated for the HW errors and that .93 restarts often if you miner starts to drop performance.

You can notice overclocking by the WU value you have compared to the number of cores you have running.  When you run .95 on a 4 VRM miner you will see a big decrease in WU

Since I am stuck with running .94 I will try putting a cgminer restart in the cron for every 30mins or hour to keep performance up
Hey If you can make that work please post how you added that to cron. crontab -e is not working

yes - I made a script since crontab was not installed -  30 minutes was a bit too quick, i have it restarting every 4600 seconds which has salvaged my miner from crappy ~360 Gh .95 firmware sabotage.  Still pissed that I didn't listen to my gut on changing it from .93 but 770 watts on a 850 psu was itching at me.. should of just got a bigger PSU

and btw that beginning of the slope was before cooling and .93 kept it stable since .94 was letting it drop in the beginning as well.  But everyone here shouts bullshit when all I do is show actual datapoints

sr. member
Activity: 288
Merit: 250
October 13, 2013, 01:24:41 AM
I see some people wouldn't mind having units shipped on 19th or so. I want mine shipped on or before 15th. Otherwise I want refund or proper compensation. I really liked KNC and I would've accepted even a few days late delivery up to the point where they came up with this "no refunds because we don't want to" thing! Well, I'm not gonna swallow that without a legal "fight".
newbie
Activity: 56
Merit: 0
October 13, 2013, 12:33:50 AM
According to yesterday's news release, 10-11-2013, they said that they have produced 700 units. So, starting from October 1st to 11th, that is 10 days. 700/10 = 70 a day at minimum.

Then we have to consider how many total units of any kind did they sell?

It must be around 4k maybe? what do you think?



It's a mega hardworking bunch of guys working as close to 24/7 as their bodies physically allow and unforeseeable issues will occur, the best resolution is to adapt fast and remain calm. Sam is still confident to hit 15th Oct. Chinese whispers and ballpark assumptions of 3,000+ orders are nowhere close, so that just generates FUD. There's actually approx a 1,000 units left. There has been over local 100 pick-ups (well 100 units picked-up), over 400 physically shipped, and a chunk dedicated to hosting.




 According to Bitcoinorama there were only 1k left  on the 9th,   and on the news letter they also said "This has been a very steep learning curve and we have adjusted the manufacturing process to be able to produce more boxes per day to try and catch up with the backlog."  so hopefully they made some major adjustments in the manufacturing process,    We will only see.

1,000 on the 9th, so 6 days from the 9th is their deadline. So, 1,000/6= ~166. They need to make at least 166 unit a day starting frmo the 9th and they were or are making, on average, only 70 a day. WTF.

More so, lets figure this out more, they had 1000 units to make on the 9th. They made 700 units by the 11th. Lets say that their original total units sold then was 1500 because that is a nice round number. That means they made 200 units in two or so days time or 100 units per day. (700 - (1500 - 1000) = 200)

That means this, they were making 70 units a day, on average, and now they are on their full operating power of 100 a day.

700 on the 11th leaves 800 left. That means 8 days from the 11th. That means they will make their deadline on the 19th unless they make 200 a day since the 11th or 2x their full capacity to make their 15th deadline.

so, they will finish their deadline by the 19th, but could they make it to the 15th or 16th or 17th?


I think i figured out their queue and shipping schedule down to the map and they didn't tell me anything.

You will get your miner shipped by the 19th for sure

but can you get it shipped by the 15th? lets see them up their production 2x


I THINK THIS IS THE FIGURES. IT MAKES SENSE, they sold 1500 units, their full production power is 100 a day.

they need to up their production at least 2x to 200 a day since the 11th, as time goes by they need to hire more workers by the 15th. Anyways, you will get your miner shipped by the 19th for sure.

Now, if they left room in the queue for 100 or 50 unit in case of contingency, then they sold 1400 units. Then they will have all their units shipped by the 18th, which is a friday.

Now what is going to happen to those people who got their units shipped after the 15th?

I think we should be given a 10% discount code or something. We can start the petition here and now.

I personally should be given a Mercury because, regardless what the other guy said, I am actually THE last one in the queue and wont get my unit until the 19th. 4 days means 500 dollar a day loss because I ordered countless jupiters.



I AM REALLY GLAD THE REMAINING QUEUE WAS ONLY 1000 instead of 3000 though. Thanks
newbie
Activity: 59
Merit: 0
October 13, 2013, 12:24:56 AM
According to yesterday's news release, 10-11-2013, they said that they have produced 700 units. So, starting from October 1st to 11th, that is 10 days. 700/10 = 70 a day at minimum.

Then we have to consider how many total units of any kind did they sell?

It must be around 4k maybe? what do you think?



It's a mega hardworking bunch of guys working as close to 24/7 as their bodies physically allow and unforeseeable issues will occur, the best resolution is to adapt fast and remain calm. Sam is still confident to hit 15th Oct. Chinese whispers and ballpark assumptions of 3,000+ orders are nowhere close, so that just generates FUD. There's actually approx a 1,000 units left. There has been over local 100 pick-ups (well 100 units picked-up), over 400 physically shipped, and a chunk dedicated to hosting.




 According to Bitcoinorama there were only 1k left  on the 9th,   and on the news letter they also said "This has been a very steep learning curve and we have adjusted the manufacturing process to be able to produce more boxes per day to try and catch up with the backlog."  so hopefully they made some major adjustments in the manufacturing process,    We will only see.
newbie
Activity: 56
Merit: 0
October 13, 2013, 12:11:31 AM
According to yesterday's news release, 10-11-2013, they said that they have produced 700 units. Thats not even finished with day 2 , ~800 units. But anyways, so, starting from October 1st to 11th, that is 10 days. 700/10 = 70 a day at minimum.

Then we have to consider how many total units of any kind did they sell? I know for a fact that I made my ~2000 order at the time when they sold around ~900 units. So, I think the last of the queue is 7000. Lets say that their total queue is 3000-3200 total units sold. More than that, to give more favorable numbers, lets just say 3000 units sold. So they make 3000 units in 15 days if they always planned to start on the first of October. That means they need to make at least 200 units a day and they are making only 70 a day minimum.  Lets say that they are operating at half their production capacity, so in actuality that could make up to 140 units a day. They still won't make quota.



copper member
Activity: 2898
Merit: 1465
Clueless!
October 13, 2013, 12:05:32 AM
1) There are no more refunds.

Not necessarily:

Refunds are offered up to the day of shipment of your order.


I thought people have called on this already...ie the oct 2013 RUN was locked down on no refunds...the nov RUN you likely could still get a refund on


others on here let me know if this is correct (I get my info from forums perhaps YOU CAN still get refunds on OCT orders..but I think not.

Searing


Sure they tell you no refunds, but people who paid with credit cards and or PayPal have ways of getting them



ONLY credit card via paypal ..ie cc has to be primary way you pay on paypal after 45days the cc plug is only way to get refund... (don't make my mistake wire xfer what I did with BFL)



There has been people who have gotten refunds with paypal after the 45 days.  Actually there is a post  here https://bitcointalksearch.org/topic/need-a-paypal-refund-for-your-bfl-purchase-295187  about how they did it and who to contact.  "of course this was with BFL"

Im still hopping they some how pull it off so i don't have to go through this but im not going to let a company keep walking over me.


this option was d/c by paypal higher ups a month or so ago...and to keep this on KNC thread...if it is longer then 45 days from your order....they won't do this anymore was what I was told with any asic mnfg.....anyway 3rd hand I got this from someone....(take it with a grain of salt) but with bfl issues could be true

so with your KNC stuff keep track of where you stand on the 45day option ..you always get $$$ back on the 45 day option from what I heard after that well not so much

copper member
Activity: 2898
Merit: 1465
Clueless!
October 13, 2013, 12:02:30 AM
ONLY credit card via paypal ..ie cc has to be primary way you pay on paypal after 45days the cc plug is only way to get refund... (don't make my mistake wire xfer what I did with BFL)
Just make sure you understand the consequences of doing this. You are telling your credit card company that PayPal didn't perform when they did all, and only, what you asked them to do. This can seriously damage your relationship with PayPal. You could wind up joining me in the PayPal Lifetime Ban club. (We have cookies, so at least there's that.)
'

if it has been more then 45 days in my case paypal "told me" I could go thru the cc company..but alas I did not do it thru cc option on paypal so was moot


so if you are after the 45 days you may be ok (not sure but from what was told by paypal rep on my options)

sr. member
Activity: 288
Merit: 250
October 12, 2013, 11:53:09 PM
The fact that KNC claims to not be able to offer refunds for batch #1 orders because they were sent to the manufacturing (I understand something like "we already paid the factory to assemble your unit/s so we can't give your money back) do not counter their commercial claim that was stated in big letters on their front page, basically the determining factor for my purchase, that "All orders placed now will be delivered before Oct 15th this year". They can still refund me (and/or other customers willing to) and than turn against the factory for the delays (if the factory is responsible).

Lat week I asked them about the possibility of requesting refunds for orders not shipping on or before Oct 15th. Here is the answer:

"Due to the lead times specified by our assembly facility, we are now unable to make any changes to your order, including cancelation. Your order will be built and shipped in accordance with our terms and conditions in the manner you have specified on your order.
 
Should you have any further questions please do not hesitate to contact us."

Well, KNC should be well aware that:

a) Placing a large commercial claim on your frontpage means that claim is "determining" for customers decision, does it is part of your "terms and conditions"
b) The paragraph 8.1 "The Products are delivered EXW (Incoterms 2010) to the delivery address specified by the Purchaser, unless otherwise agreed. The delivery date is provided for information purposes only and shall not be binding on KnCMiner. The Purchaser is not entitled to refuse acceptance of the Products, withdraw, cancel or revoke the order or make claims for compensation due to any delayed delivery." is null and void for being illegal - the parties can include any conditions into their trading contract as long as these conditions are legal.

sr. member
Activity: 280
Merit: 250
October 12, 2013, 11:43:20 PM
If I don't get my tracking no by Oct 15th midnight, I will initiate a refund request. If they refuse, I'm planning on going legal ways against KNC because I made my purchase based on their commercial claim that all "ALL units ordered now will be delivered before Oct 15th this year". Misleading the customers into buying based on false claims will entitle me to full refund and expose their company to being further sanctioned (most likely a fine, which won't be a small one).

Tempting the same possibly.
I ordered day 1 Mercury and they haven't even mentioned~ it to my knowledge. If people who ordered Jupiters/Saturns almost an entire month before Mercury was a thing havent gotten theirs, why should I expect Mercury to come soon?
sr. member
Activity: 288
Merit: 250
October 12, 2013, 11:28:01 PM
If I don't get my tracking no by Oct 15th midnight, I will initiate a refund request. If they refuse, I'm planning on going legal ways against KNC because I made my purchase based on their commercial claim that all "ALL units ordered now will be delivered before Oct 15th this year". Misleading the customers into buying based on false claims will entitle me to full refund and expose their company to being further sanctioned (most likely a fine, which won't be a small one).

whats your order number and pay date?

I'm at the end of the queue for Oct 15th delivery.
newbie
Activity: 56
Merit: 0
October 12, 2013, 11:26:03 PM
If I don't get my tracking no by Oct 15th midnight, I will initiate a refund request. If they refuse, I'm planning on going legal ways against KNC because I made my purchase based on their commercial claim that all "ALL units ordered now will be delivered before Oct 15th this year". Misleading the customers into buying based on false claims will entitle me to full refund and expose their company to being further sanctioned (most likely a fine, which won't be a small one).

whats your order number and pay date?
newbie
Activity: 59
Merit: 0
October 12, 2013, 11:22:59 PM
1) There are no more refunds.

Not necessarily:

Refunds are offered up to the day of shipment of your order.


I thought people have called on this already...ie the oct 2013 RUN was locked down on no refunds...the nov RUN you likely could still get a refund on


others on here let me know if this is correct (I get my info from forums perhaps YOU CAN still get refunds on OCT orders..but I think not.

Searing


Sure they tell you no refunds, but people who paid with credit cards and or PayPal have ways of getting them



ONLY credit card via paypal ..ie cc has to be primary way you pay on paypal after 45days the cc plug is only way to get refund... (don't make my mistake wire xfer what I did with BFL)



There has been people who have gotten refunds with paypal after the 45 days.  Actually there is a post  here https://bitcointalksearch.org/topic/need-a-paypal-refund-for-your-bfl-purchase-295187  about how they did it and who to contact.  "of course this was with BFL"

Im still hopping they some how pull it off so i don't have to go through this but im not going to let a company keep walking over me.
legendary
Activity: 1596
Merit: 1012
Democracy is vulnerable to a 51% attack.
October 12, 2013, 11:21:56 PM
ONLY credit card via paypal ..ie cc has to be primary way you pay on paypal after 45days the cc plug is only way to get refund... (don't make my mistake wire xfer what I did with BFL)
Just make sure you understand the consequences of doing this. You are telling your credit card company that PayPal didn't perform when they did all, and only, what you asked them to do. This can seriously damage your relationship with PayPal. You could wind up joining me in the PayPal Lifetime Ban club. (We have cookies, so at least there's that.)
sr. member
Activity: 288
Merit: 250
October 12, 2013, 11:20:21 PM
If I don't get my tracking no by Oct 15th midnight, I will initiate a refund request. If they refuse, I'm planning on going legal ways against KNC because I made my purchase based on their commercial claim that all "ALL units ordered now will be delivered before Oct 15th this year". Misleading the customers into buying based on false claims will entitle me to full refund and expose their company to being further sanctioned (most likely a fine, which won't be a small one).
copper member
Activity: 2898
Merit: 1465
Clueless!
October 12, 2013, 11:10:33 PM
1) There are no more refunds.

Not necessarily:

Refunds are offered up to the day of shipment of your order.


I thought people have called on this already...ie the oct 2013 RUN was locked down on no refunds...the nov RUN you likely could still get a refund on


others on here let me know if this is correct (I get my info from forums perhaps YOU CAN still get refunds on OCT orders..but I think not.

Searing


Sure they tell you no refunds, but people who paid with credit cards and or PayPal have ways of getting them



ONLY credit card via paypal ..ie cc has to be primary way you pay on paypal after 45days the cc plug is only way to get refund... (don't make my mistake wire xfer what I did with BFL)

copper member
Activity: 2898
Merit: 1465
Clueless!
October 12, 2013, 11:06:00 PM
I have pretty much made up my mind.  If i do not get shipping information on my order this week.  They will have two options,  ether offer some sort of compensation for delivering late, Or refund me if they do not, I will be contacting PayPal.  And if they do not let me refund.  then i will go straight to my credit cards.  Witch as Amex and discover.    And wont take no for a answer on a refund.    Witch I'm going to almost guarantee ill have to go this route unless they pull off a miracle .   Since my order was not placed until July 3rd.  So they got some ways to go to get to my order.   And i have already let KNC know this is my plans of last week.  Of course i have not received an e-mail back.  "First time they have never responded"   But shortly after my e-mail my order did go in to progress.  Along with everyone else.  Witch is another reason why i think this is a stall technique.  

I think I will ask for a refund too if they don't ship by next Thursday. I could use the money to invest in another company, like Hashfast.

Its like black magic...

hope that it is not "BFL deja vu!)   ack

copper member
Activity: 2898
Merit: 1465
Clueless!
October 12, 2013, 11:04:15 PM
I think they are actually putting all their orders "in progress."

crap...its a fracking "BFL Virus" ..ie all that money...my precious.....   can't give it back to the purchaser for not our fault unavoidable production delays..too much money all them $$$ in the bank...easy street....and not our fault ...due to difficulty of us making this equipment..unavoidable snafu's.....denial....then customers "deserve" to take the hit on risk in that they "knew" what they we're getting into (start the battered asic user syndrome cycle/music here.....(of course the denial comes into play on the fact they ignore 'schedule slippage as not their fault...call it unavoidable delays..) ie clearly needs to be passed on to customer ...ie Josh Syndrome ie can't be wrong....they then ..can then go "bliss free" and spend the $$$ on making cloud hashing service with pre-order cash...patting selves on back....


hope it ain't so...but it is convenient to assign all risk to the "purchaser" when you already have all the $$$ and a no refund policy....or at least that seems to be the trend...

frigging 'zombie virus" it is only spread amongst asic manufacturers.....ack!

the horror

Searing

(Say it an't so Sam!)
 


newbie
Activity: 59
Merit: 0
October 12, 2013, 10:49:19 PM
1) There are no more refunds.

Not necessarily:

Refunds are offered up to the day of shipment of your order.


I thought people have called on this already...ie the oct 2013 RUN was locked down on no refunds...the nov RUN you likely could still get a refund on


others on here let me know if this is correct (I get my info from forums perhaps YOU CAN still get refunds on OCT orders..but I think not.

Searing

Sure they tell you no refunds, but people who paid with credit cards and or PayPal have ways of getting them
newbie
Activity: 59
Merit: 0
October 12, 2013, 10:44:48 PM
I have pretty much made up my mind.  If i do not get shipping information on my order this week.  They will have two options,  ether offer some sort of compensation for delivering late, Or refund me if they do not, I will be contacting PayPal.  And if they do not let me refund.  then i will go straight to my credit cards.  Witch as Amex and discover.    And wont take no for a answer on a refund.    Witch I'm going to almost guarantee ill have to go this route unless they pull off a miracle .   Since my order was not placed until July 3rd.  So they got some ways to go to get to my order.   And i have already let KNC know this is my plans of last week.  Of course i have not received an e-mail back.  "First time they have never responded"   But shortly after my e-mail my order did go in to progress.  Along with everyone else.  Witch is another reason why i think this is a stall technique.   

Don't forget to ask mommy!

What is this supposes to mean? Maybe you like to bend over and grab your ankles and take it up the ass, but I sure don't, I know when to cut my losses
sr. member
Activity: 288
Merit: 250
October 12, 2013, 10:40:15 PM
Interesting, while KNC is by now well known for lack of fair information, at least they used to let O'rama do the forum war. Now even O'rama vanished!
Jump to: