Author

Topic: Swedish ASIC miner company kncminer.com - page 172. (Read 3049514 times)

sr. member
Activity: 267
Merit: 250
Learn to go against your mind
November 26, 2014, 11:01:21 AM
Today I received the refund asked April 28.
Full refund +10%

The steps that I made .

1.1 Open a case at the Swedish police department for internet fraud     eta never

     Received after 3 month a letter that they are going to close the case , this come after discussions between kncminer lawyer and the police .
     Called the officer in charge of my case , it was changed 2 times , never could reach it (every time waited about 1h on phone  )
     I think all the case will have the same outcome

1.2 Open a case at ECC   eta never
    
    They did not help me because I`ve open a case at the police and alternate method was selected from my part (this is plain stupid )
    Response come after lots of emails in about one month .

1.3  Open a case at ARN  eta ~3.5-4 month
    They send 2 letters to knc about 1.5-2 month time in between
    The lawyer from knc responded at the second one (after the due date) that the purchase was made by me as a business and that I`m not a consumer, the current terms of
    sales ware added at the end of the email by the knc lawyer and also some stupid information about the product (ex: it needs a datacenter cooling it is getting very hot during
    operation , the power usage is high and it needs a dedicated power line  )
    Email to Arn was sent regarding the Distance sell low , and European low regarding unfair contracts terms , and also that during the purchase and registration process no  
    information was requested and no verification submitted in regard to a business to business purchase
    In the beginning of December Arm will take knc to court for my case but I received the refund  so  I`ll close the case tomorrow with Arn

Best
T


  

Ok here we go after your footsteps!
copper member
Activity: 2898
Merit: 1465
Clueless!
November 26, 2014, 10:52:34 AM
if bitcointalk press
ever actually made some news on this

Hey Searing, don't hold your breath on the paparazzi press going with this story. I think they put their advertising revenue numbers before 'doing the right thing' every day.

Maybe the real takeaway from all the stories of greed, fraud and corruption in the bitcoin world is that cryptos as we know them today have failed to meet their promise and are now doomed to a valuation trending towards 0.


yeah no chance..they probably lost big ad revenue folks who went against knc by doing links when the coindesk article squeaked about frankenjupiters.....seems like this is bigger and getting less press..again my point if they did sell 2500 titans at ave price of around 10k each that is 25 million of no refund $$$ likely already spent (16nm data halls etc) so it is a lot cheaper just to hire some law firm long term for even say $5 million with the instructions to keep it on appeal and not lose till the 'heat death of the universe' ....they'd still be in the clear and wealthy

sr. member
Activity: 388
Merit: 250
November 26, 2014, 10:32:15 AM
Today I received the refund asked April 28.
Full refund +10%

The steps that I made .

1.1 Open a case at the Swedish police department for internet fraud     eta never

     Received after 3 month a letter that they are going to close the case , this come after discussions between kncminer lawyer and the police .
     Called the officer in charge of my case , it was changed 2 times , never could reach it (every time waited about 1h on phone  )
     I think all the case will have the same outcome

1.2 Open a case at ECC   eta never
    
    They did not help me because I`ve open a case at the police and alternate method was selected from my part (this is plain stupid )
    Response come after lots of emails in about one month .

1.3  Open a case at ARN  eta ~3.5-4 month
    They send 2 letters to knc about 1.5-2 month time in between
    The lawyer from knc responded at the second one (after the due date) that the purchase was made by me as a business and that I`m not a consumer, the current terms of
    sales ware added at the end of the email by the knc lawyer and also some stupid information about the product (ex: it needs a datacenter cooling it is getting very hot during
    operation , the power usage is high and it needs a dedicated power line  )
    Email to Arn was sent regarding the Distance sell low , and European low regarding unfair contracts terms , and also that during the purchase and registration process no  
    information was requested and no verification submitted in regard to a business to business purchase
    In the beginning of December Arm will take knc to court for my case but I received the refund  so  I`ll close the case tomorrow with Arn

Best
T


  
legendary
Activity: 2240
Merit: 1254
Thread-puller extraordinaire
November 26, 2014, 09:12:27 AM
Oh, btw, can these things run in load balancing mode on different pools ? Last time I checked it was a no-no.

ORLY?!

I did not know that was yet another LIMITATION OF USE issue. Pesky things them limitations. Sort of thing you'd be needing to disclose prior to taking your customer's money, especially considering your firm is promoting the Titan for pre-order as being something more than capable of mining anything scrypt anywhere the customer wants.

Somewhat counter to the entire notion of these device being sold with known limitations if, you know, you haven't actually said ANYTHING ABOUT LIMITATIONS OF USE, to your customer. Well, to be fair, you did eventually acknowledge that there were LIMITATIONS OF USE, right about when customers started receiving them and reporting how they appeared to have very LIMITED range of coins and pools they could actually function on.



legendary
Activity: 1316
Merit: 1014
ex uno plures
November 26, 2014, 09:07:28 AM

I guess they can count on 2 more unsatisfied customers joining the lawsuit  Wink

I've kinda lost interest in pre-ordering Swedish products myself. Mining equipment OR lawyers.
legendary
Activity: 1316
Merit: 1014
ex uno plures
November 26, 2014, 09:05:24 AM
if bitcointalk press
ever actually made some news on this

Hey Searing, don't hold your breath on the paparazzi press going with this story. I think they put their advertising revenue numbers before 'doing the right thing' every day.

Maybe the real takeaway from all the stories of greed, fraud and corruption in the bitcoin world is that cryptos as we know them today have failed to meet their promise and are now doomed to a valuation trending towards 0.
legendary
Activity: 1316
Merit: 1014
ex uno plures
November 26, 2014, 08:54:47 AM
how *are* you going to handle the other inconvenient truth that it couldn't mine Litecoin on 'p2pool'?

I mean, even if we were to entertain your ludicrous attempt to claim the Titan was sold as a Litecoin miner, why could it not mine Litecoin on p2pool?

Was this something you knew from the beginning but chose to omit from the specifications, exposing you to charges of fraudulent misrepresentation?

You are on a roll man. I was going to bring up the LTC p2pool contradiction myself !

Oh, btw, can these things run in load balancing mode on different pools ? Last time I checked it was a no-no.
legendary
Activity: 2240
Merit: 1254
Thread-puller extraordinaire
November 26, 2014, 06:01:20 AM
Oh dear KnC, you made a little boo boo again!

Missed the fact that your own staff confirmed that, while it was primarily designed to mine Litecoin it also . . .
http://forum.kncminer.com/forum/main-category/main-forum/32234-mining-software-details-on-titan?p=32368#post32368
31st March 2014, 12:09 PM
Quote
Hi,

Our Titan miner is primarily designed to mine Litecoin, this will however be able to mine other Scrypt currencies too.
OOPSIE!

But, just in case you're still not sure about how definite the whole 'altcoin' mining or pool capability being claimed for the Titan was, try . . .
Quote
You will be able to mine any pool or Scrypt currency that you choose.

Sounds great! Can I have one of these awesome scrypt miners that can mine both Litecoin and other Scrypt currencies on any pool that I choose too?

No?

Why?

Ohhhhh, yeah, because it doesn't actually do that currently.



legendary
Activity: 2240
Merit: 1254
Thread-puller extraordinaire
November 26, 2014, 05:45:54 AM
Quote from: KnC announcement of the 24th November
When we launched the Titan batch 1 miner and accepted pre-orders we advertised a 100/250 MHs straight-forward Litecoin-miner,

Ok KnC, apart from that bullshit claim, which isn't supported by anything other than the wayback-machine's archive of your original Titan sales page showing it to be in your 'Litecoin Mining Hardware' category, which doesn't actually qualify as being a product specification because, well, you had an actual product specification list for this device and it proudly boasted of a 250Mh/s scrypt mining capability, how *are* you going to handle the other inconvenient truth that it couldn't mine Litecoin on 'p2pool'?

I mean, even if we were to entertain your ludicrous attempt to claim the Titan was sold as a Litecoin miner, why could it not mine Litecoin on p2pool?

Was this something you knew from the beginning but chose to omit from the specifications, exposing you to charges of fraudulent misrepresentation?

Was this something you only discovered much later in the development path of the Titan, exposing you to simply needing to honour cancellation and refund requests from people who asked for it?

You see, if you insist on this new excuse of yours, that the Titan was purchased on pre-order by customers who were fully armed with the fact that you were selling them the Titan as a, "straight-forward Litecoin-miner", you'll be needing to actually come up with some evidence that supports such an unusual claim, especially considering the mountain of evidence to the contrary that exists on your very own website that the Titan was to be your first product 'dedicated to scrypt mining', entirely absent the phrase 'straight-forward Litecoin mining'.

Failure to provide sufficient evidence of having properly informed your customers at the time of this 'fact' you are only now claiming, will risk your company being exposed to fraud-related charges.

If, however, you choose to finally accept the fact that your customers were entitled to cancel based on the new information that came to light about the Titan's limitations of use, your company will be exposed to refund costs and you can process them and go about your merry way with all your grand schemes for the future.

It's not that difficult a choice, one takes you further down the legal rabbit-hole and could wind up with your company in big trouble, the other just reduces your profit for the year by a little bit.

What's so hard about making the right decision KnC?

legendary
Activity: 2898
Merit: 1017
November 26, 2014, 01:33:09 AM

I guess they can count on 2 more unsatisfied customers joining the lawsuit  Wink
copper member
Activity: 2898
Merit: 1465
Clueless!
November 25, 2014, 10:18:44 PM
The elephant in the room imho with KNC and no compensation no refunds and all the rest of the stuff they are trying to pull boils down to two things

1) keep all us unhappy customers at bay and not show any weakness and THEY CAN NEVER  say their 1st batch chips were bad etc or the big $$$
    for the 16nm IPO from the class 1 and class 2 investors in their next big data hall (knc's next 'marks' in the scam big $$$) will start
    to ask 'uncomfortable questions" to say the least.

2) I think KNC sold at LEAST 2500 Titans (no refund) some say more like 5000 (but maybe that is high) so that is between $25 to $50 MILLION Dollars
    so it is simple....they have 2 choices

     a) compensate us because of the noise we make as to no endanger the next big 16nm project and/or data hall etc (paid for with Titans would be
         them having to give up all them nice $$$ (not gonna happen)

     b) or pay a LAW FIRM say $1 to $2 Million dollars to tie this up in the swedish courts for say  5 to 7 years .....

   It will be (b) from their actions.....way way more cost effective even if they do lose .....then there would be the appeal another 2 years say etc etc

It is basic big corp tactics and each day and each lie/omission etc is them setting the groundwork in their favor

anyway how I think it is gonna play out ..they have already shown they will not back down an inch nor live up to their previous statements to me
this seems the obvious ploy..esp as they edit their own TOS and history on the site......I expect the next big push from the class action folk and  or  if bitcointalk press
ever actually made some news on this they...ie the heat on all this knc fud heats up that is in the public news that they
will announce that it is all groundless ....tell everyone they can't even talk about it anymore.... and announce they  have retained the services from a large law firm
known world wide.....and hell probably close down the KNC forums and have all tech issues go thru email with canned replies "all is well" once it hits that point.

again hope I'm wrong....but from watching the 1999 dot com crash and 2007-08 crash in USA this is pretty much standard operating procedure
to protect yourself
legendary
Activity: 1316
Merit: 1014
ex uno plures
November 25, 2014, 09:05:52 PM
has anyone had their RMA request at KNC's expense refused recently?

This is not uncommon. One customer nearly had a fire following a melted power connector and KNC made him pay to ship his cube back. They wouldn't reimburse him for the shipping expenses associated with his PSU RMA either.

They are cheap thieving devious lying b*stards who over promise and under deliver. Right now they are trying to suck yet more money
out of ?investors? for their 'Solar' project while some Neptune customers have been waiting for refunds for months.

Their MO is to talk up a product or project, raise interest free loans through pre-orders or ?investor? deals, deliver as little as possible at the last possible moment and redirect as much capital as they can to building out their own mining projects.

By all accounts there isn't a person left on these forums who wouldn't be happy to see them rot in hell.
legendary
Activity: 1316
Merit: 1014
ex uno plures
November 25, 2014, 08:46:37 PM
it's obvious they are very afraid of upcoming lawsuit, so now they try to change their tune by posting this, it's possible that statement was advised by their legal team:
"When we launched the Titan batch 1 miner and accepted pre-orders we advertised a 100/250 MHs straight-forward Litecoin-miner, and we're happy to conclude the final product over-delivers on all accounts, being able to also mine many derivatives of the original Scrypt algorithm, and is hashing at a higher speed than advertised."


Yeah, that is a total lie. I hope Magnus subpoenas their digital records to prove the 'suitable for all scrypt applications' claim was on the original product page. It was on the batch2 Titan product page too. I saw it and so did many others. Very few of us were interested in just mining LTC at that time as better profits were often to be had mining other scrypt coins. Nobody wanted a machine that could only mine LTC then and few do now.

And despite promises, the Titan is NOT able to mine many derivatives of the original scrypt algorithm currently.

The best you can say for the POS Titan is that it "mines some coins on some pools for some people some of the time" at 300+ Mh/s.

~L)L~

KNC are obviously flapping in the wind on this one and trying to rewrite history to save their ass. The machine they shipped is not the machine they advertised. Lies don't change facts in a court of law. End of Story. Subpoena their records.


hero member
Activity: 833
Merit: 1001
November 25, 2014, 08:35:45 PM
has anyone had their RMA request at KNC's expense refused recently? They are now asking me to pay the shipping charges for sending me a faulty cube... Can you believe that? it's like HP or Dell that sends you broken server and asks you to pay for shipping it back... And their reason? " every component has been tested prior to shipping" argument... well everyone by now knows how doubtful their testing method is since we all know how B1 Titans came in partially working... they may have improved a little by sending out better B2 or subsequent batches but that doesn't change anything in terms of warranty coverage they agreed to.
legendary
Activity: 3808
Merit: 7912
November 25, 2014, 11:19:40 AM
Hi I have KNC Jupiter october Batch is there any downclocking instructions available.
Its 2000pages to look.If someone can share the info would give this miner little more life...


 Do you have a 4 or 8 VRM Jupiter?
 What firmware version are you currently running?
 Do you know how to use the vi editor?
legendary
Activity: 1036
Merit: 1000
November 25, 2014, 07:16:44 AM
Hi I have KNC Jupiter october Batch is there any downclocking instructions available.
Its 2000pages to look.If someone can share the info would give this miner little more life...
member
Activity: 70
Merit: 10
November 25, 2014, 06:32:48 AM
I am so glad I got out of the mining game and managed to do it at the correct time.

Btw what is the current lowest price for GH/s for a complete product and have we reached the point where the electricity cost has surpassed the mining revenue?

It's getting there if you have expensive electricity.

Antminer S3+, $210 USD, 450 GH/s

income = $2/day
electricity@$.15/kwh = $1.25/day.

I'm not growing my farm now, but the income and spare heat is quite nice this winter.

These attract VAT+duty when imported in the EU, so the total comes around 250USD. Then you need a PSU, so let's say 30USD more.
Total = 280USD

Basically these will never see break even.
Here in the UK these will bring 0.30GBP profit daily  Shocked

VAT depends on the country but it is usually 20% or more in the EU countries, and with duty this can increase the price 30-40% , you have to put this into the equation.

MalboroMan
newbie
Activity: 14
Merit: 0
November 25, 2014, 06:30:06 AM
Try changing the voltage/speed of the others? I have some KNC gear that would act like that and required I actually raise the speed of the bum ones above stock, and in some cases lowering voltage. I've also noticed sometimes neighboring DC's if running too high, would shut down the bum ones. Almost seemed as if they were pulling current away from them.



Thanks for the tips, I'll try that. Can't raise clocks above stock, though. 300MHz is the highest selectable speed.

I found a config file in the Titan SD image that had a preconfigured max speed of 475Mhz for the Titan.  To overclock the Titan edit waas.c, recompile and install.

Edit: /home/pi/knc-asic/waas/waas.c

Change this line from 300 to 475:

Code:
#define MAX_DIE_FREQ_TITAN              475

Then:

Code:
cd /home/pi/knc-asic/
make raspberry
cp waas/waas /usr/bin/

Next time you restart bfgminer the advanced page will have selectable speeds up to 475 mhz.

FYI: I had a titan cube overclocked to 400Mhz and was getting about 100Mh/s but the hashrate slipped down quickly over time (even though dcdc's were fine). Not sure why, temps were decentsand everything was working fine.

Might try again at some point.

Note if you are overlocking you had better have damn good connections at the PSU and the Titan.  The one I was overclocking was soldered directly to the Titan cube using TWO high quality 6x PCI-E connections (NOT the cheap square pins with the split down the middle).


Anyone have any luck with overcloking? I have now soldered on the power cables after haveing all my cubes turn the pci-e connectors brown. Tried this with 1.11 and can choose up to 475MHz, but whatever I choose above 325MHz, it is not setting the frequency.

Maybe there is some other files that needs to be changed aswell?

The FPGA on the controller quietly ignores clocks above whatever "IT" has programmed as maximum.
The file that is programmed into the FPGA is
spimux.rbf
It is a proprietary Altera format that is not readily reverse engineered.

There is a possibility that the
spimux.rbf
from a neptune would work on a Tit.
If it did you could go to 500 if there was enough power.
(the problem with the Nep is there is no power even if you did manage to set it higher)

You could also end up with a bricked controller!


YMMV
Smiley

Yeah, thanks, I see it now. spimux-titan.rbf changed in version 1.05... So would have to run 1.04 to get overclocking to work again. Since 1.11 fixed a lot of restarts for my miner, I don't think I will try that old image.

Could build my own image with fixes from latest firmware and spimux-titan.rbf from 1.04, but don't know if it will be compatible... I see there is e.g. flush optimizations in later releases of spimux-titan.rbf.
sr. member
Activity: 267
Merit: 250
Learn to go against your mind
November 25, 2014, 05:32:37 AM
Pfff.... now I understand their Q3 talk...

See their latest news, and the date below:
https://www.kncminer.com/news/news-119




They turn back dates coz they wont to "fit" into Q3... And they thing that we are blind lambs!
legendary
Activity: 2408
Merit: 1004
November 25, 2014, 04:54:55 AM
how install v1.12 from these site??

https://github.com/KnCMiner/titan
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